Leticia Jefferson is the best part of State Farm. She has been so quick, responsive, efficient and…read morefriendly. Her promptness with activating my policy months ago was wonderful, but the real impressive behavior was her responsiveness to servicing and policy changes. My experience with State Farm Customer Service was more than enough for me to switch. However, Leticias service and follow up is so exceptional, I will stay with State Farm and refer to Courtney Garners office, under the condition she still works there. Thank you, Leticia!

I have been with Courtney Garner for at least 8 years and have had the best experience with an…read moreinsurance company, they are beyond helpful. I have never had another company get me a better rate than they have. Anytime I have a question or concern they are always quick to give me a honest answer, you'll never be disappointed with Courtney!!

I don't like insurance but I love my insurance agent. I picked up home and auto from Russ George…read moreAgency when I moved into Phoenix last year and the entire experience has been awesome. It's my first time using All State. My argent is Aprol Barron and she's nothing short of amazing. I always have and ask a lot of dumb questions and she answers them all right on the spot and with a super pleasant, friendly and fun attitude. If I don't understand, Aprol explains it to me like I'm 5 years old. "What's total replacement cost really mean? Why is this deductible better than that one? Why does this coverage matter to me? How do I do (X)?" On numerous occasions she has helped me find the best setup for my risk levels and financial needs. If something changes I get an email or she (or the agency) calls me and let's me know. I've already been happy for 1.5 years. Recently Aprol helped me add a new vehicle while she was on vacation - her customer service is simply beyond impressive and she is always super helpful. While the cost of some coverage is a little higher than I have experienced in other states and with other agencies, I hardly notice when I consider how easy the All State app is to use and how great the customer service has been. Simply put my experience with this agency and Aprol has been the best I have had with any insurance agency or agent, hands down. I _highly recommend_ this agency - you won't be disappointed.

I came in asking for insurance and the insurance agent named angel. Help me right away I recommend…read moretalking to him he explained everything well and even help me out with picking the best policy

Not too sure about the insurance here. Was with a family member. Small office located in the food…read morecity shopping center off of Dysart and van buren. The ladies that help seem to just do what they have to to with no hapiness. 3 desks no privacy. Maybe the insurance is ok i don't know you will have find out on your own.

just got a phone call, after hours to help me out with my issue, manager named hilario garcia…read morehelped me out, thank you very much.!!

Curt and his team are extremely helpful, personable and friendly! I wouldn't trust anyone else with…read moremy insurance needs. Any questions or concerns I have are always promptly addressed and answered. Ditch the gecko and get to Curt Garrett's office!

I loved State Farm even before I had Curt Garrett as my agent, but since having them, I feel like…read morethe experience is more personal. They always answer their phones quickly and have great customer service. Anytime I have a question, they be sure to explain it to me so I know exactly what is covered. They also communicate with me through email which is fantastic since I do not answer my phone often. Ana and Kelli in the office are very sweet. Plus, they gave me the best rate for car insurance! Thank you guys for everything!

Andrea is amazing! Great customer service. Will use her annually. Got taxes done with…read moreefficiency.

I had an appointment with someone but they were out so a woman by the name of Andrea I think, she…read morehelped me out instead for my 2024/2025 but my 2024 was not accepted and she didn't tell me that we were in communications through text. She helped me out when I first confronted her about it but told me it take even longer to accept and on their website it said my amendment for 2024 was accepted April 17th. I wrote her a good review and I gave her a good review on HnR block survey. Honestly I just feel duped. After they get their money they just ghost you if they can't help you. She wasn't suppose to be my tax expert either. She called me out of curtesy to let me know my tax expert was going to be out and she said she could help me right there during that phone call. She told me she could help with both 2024/2025 forms. I also want to add she told me she works around this location too if I ever wanted to meet her in person. That's why I'm posting this here. I wanted her to help me with my 2023 (late I know but I finally got my W2) and 2026 but I don't think that'll happen anymore.

I've been a customer with AALL Insurance since 2016 and have used them for everything from auto and…read morehome insurance to international coverage for travel to Mexico. I've also relied on their tax services to handle my filings. Over the years, AALL has consistently provided clear, knowledgeable information about their products, and their team has always been helpful when I had questions. I was surprised when they stepped in after I mentioned my premium with Progressive kept increasing at every renewal for four years. They looked into other options and found me a more affordable provider. I honestly didn't realize how much I had been overpaying until they gave me that quote. That kind of honesty and initiative is exactly why I continue to do business with AALL.

I paid a lot of money to get insured by them and the next week they came calling talking about my…read moresignature needs to match my driver licenses now I went into the place to get my car insured I been having my license for over 20 plus years and never hear that and so this week they sending me text message and calling my phone left to right and I and at work and I had two cars on my policy my daughter was driving one they worried about a car that their aren't even paying anything on the lady car insures is taking care of it because she was in the wrong the lady going to tell me I can go down to the DMV and change my signature on my ID I told why in the hell would I want to do that there is nothing wrong with my driver licenses so why would I want to go change something I have never had a problem with I let her know you can cancel the it out because I will not be giving out not no money and it cost me almost 400-500 to get it started up I wouldn't tell not a soul to do any business with this company because people don't have money to be giving them for their very poor service if I could I would not gave them not even this one star because at this point someone need to look into this company about how they getting over on people and more but want more money and you out of pocket because you could of went somewhere else and not waste your time and have to go pay someone else because their service is very poor

They say money can't buy happiness, but it can!! Those fools knows nothing!…read more Stopped by this bank to get some cash for my skinny wallet, I needed lottery money. This location was super clean, very modern and beautiful, and overall looks like any ole Chase bank. Love all that wood and glass. They have super high quality bulletproof glass, the best I've seen. Their security cameras was cool too. Just love looking at myself looking at the camera. Makes me look like a secret agent. Their free coffee was definitely free if you into that stuff, and their service sucks as always. They have FIVE windows and only use two of them.. really? There is always long lines throughout the day and you only have TWO windows open...!? And every time one of the two tellers will run off to the loo to do a two.... or to do something, something other than taking care of the long line... waited like for 17 minutes for a 1 minute process!! I can't wait till robots take over bank tellers. We are very close. Overall a typical Chase bank. I will definitely be back only because this is the closest branch to me. You lose TWO stars for only using TWO windows when you have FIVE.

Had an amazing experience getting set up. Stephanie was thorough, knew how to hold a conversation…read morewithout getting distracted and made me feel like a valued customer.