The best service I ever had the pleasure of receiving from any form of structure in the business…read moreworld. Not only have they made my experience humbling, but it's been an experience that everyone should know and experience themselves. Thank you for your help in guiding me in this and not making me feel absolutely naive and working around my unexpected events of life. Truly, heart warming and I wish everyone can experience the professionalism this agency provides.

Brittney Chacon was absolutely amazing to work with! She helped me get both my car and home insured…read morewith great competitive quotes. She's super knowledgeable, kind, and really takes her time to explain everything clearly so you feel completely confident in your coverage. It's rare to find someone who cares this much. I can't recommend Brittney enough!

My dealings were with Kash. She was knowledgeable, helpful and totally professional. The quote…read morewas competitive and service was awesome.

Kash Hoggard on your team recently provided me a bundle quote for homeowners and auto policy. I…read morereached out to Kash because my previous insurance company drastically raised my rates she was able to provide considerable savings for me, as well as keep current coverages. She helped me to decide to switch to Allstate and the transition was very easy. I definitely recommend this company for anyone else experiencing high rate changes and their policies. I am extremely happy. I switched to Allstate.

I would give zero stars if I could!! I have had both Home and Auto policies with Farmers for over…read more30 years. Trevor bought the book of business from previous agent. We have never met Trevor in person even though we have tried numerous times. He always has an excuse to reschedule. When I try to get information from him, it usually takes over a week and multiple requests!! It's very difficult to lay out future insurance plans when your agent is unresponsive. However, this does not stop them from increasing my rates year over year without any advance notice and/or planning. It appears that Trevor does not care about the personal touch. Recently, when asked about my Home policy rates increasing by over 33%, he did not respond for over a week and then said I was getting a deal compared to the rate the computer is now calculating. Really??? Lastly, he suggested I shop around to go elsewhere!!

I have been customer of this office since 2004, for my house. I deal with Jessie, mostly. I…read moreseem to stay with every Farmers office for decades, till my agent retires and another takes his place.

This review has been a long time coming. I have tried to settle everything and get help from the…read moreoffice directly and I can't. I've left several messages for the agent himself, nothing back. I have asked this place to update my address for nearly 2 years and they STILL haven't. This has caused mail they "claim" to have sent...not received. My rates increased out of nowhere last month, $15/month. No notification via call, email, text, written, smoke signals, nothing. I have been asking into this for over a month now and just kept getting brushed off. I have texts with the office showing the run around I've been given. Most recently, I had worked with Mona who was quite unprofessional and gave me, flat out, wrong answers. She had an attitude from the beginning when I asked if I could review some charges, as I felt that I was due a credit. I ended up hanging up eventually because all the conversation was doing was getting me more frustrated. I called back later and got Miranda. Thank G-d. Miranda has tried to help me as best she can but there has definitely been someone messing around with my info and my account. I was texting last week for about an hour, back and forth. The rep REFUSED to identify herself and since I've texted with Miranda several times, I knew it was NOT her. Just more to show how dishonest this girl Mona is. Hoping this review will at least get me a call back from the agent as he should care how he's being represented. I gave 2 stars because Miranda (and Esteban!!) have had a useful head on their shoulders. Otherwise, it would've gotten no stars.

Had a great experience with this agency they take the time to review my policies and explain to me…read moreall the coverage. Thank you so much for all your help !

My insurance guy! They are fantastic and honest. Recommend them to anyone what wants a good agency…read morerun by excellent folks! Brian is great.

Brian Johnson you are an all star. I saved around $8,000 a year on my commercial auto insurance by…read moreswitching to American Family Insurance but I believe it was all because of how much Brian went to bat for my company with American Family to get the best deal possible. If you want just a slightly above average, average or below average auto insurance agent, Brian is not the agent for you because Brian is exceptionally amazing at everything I ask him to do for me. I have and will continue to recommend Brian to everyone I know. I truly believe if it was not for how honest, passionate and integrity driven Brian is I would not of switched to American Family. Here is an example of why I trust Brian: When I submitted a request for him to also cover our Business Liability insurance and I did not tell him how much we currently pay. Instead of trying to cut corner to just get me the cheapest policy which would not have the amount of coverage we currently have, he was completely honest and actually told me I would be better off staying with my current Business Insurance carrier. I normally would never say to trust anyone who sales insurance because the agent is normally only about making themselves money but Brian is someone you can trust to be honest and to provide all options even if it means he will not benefit. Thank you very much Brian for being a person of integrity. In today's world it is indeed a rare trait.

I was told about Chris and Smile from my sister. Even though I do not live in Arizona Chris was…read morefabulous. Answered all questions quickly, and I never felt rushed. I think this is the second or third time I have called him and even though I haven't changed anything regarding my Healthcare he helped me come to the right coverage for me. I would recommend Smile Insurance and Chris to any of my friends and family. No hassle, no headache - Thank you Chris!

I had to figure out which insurance plan to go on and wanted an expert to help me with my decision…read more I contacted SMILE Insurance Group. What an amazing experience. It's kind of how you wish all businesses operated. I left a message and Chris Fong got back to me within minutes. We setup a session and he walked me through the medical, dental and prescription choices. He gave me options, some insights to the various insurance companies which helped me make the right decision for me. During our video session together (really, he did all the work), he got me signed up and all the financials taken care of. There were a few frustrating moments as dealing with insurance companies isn't fun. So while I was ready to smash my pc, Chris didn't. Very patient man. There was a follow-up item that I had to do a few weeks later and he took care of that too. The whole experience with Chris was incredible. I can't say enough about how professional and detailed he was. Thanks Chris!

Austin is the best over at Arnett insurance! We have three companies and we use Austin for all of…read moreour insurance needs! He is always ready to answer our calls and gives us great information to make informed decisions.

I've been using Austin for about 7 years now and he's been the best. He always shops for me to make…read moresure I have the best rates and anytime I need something from him he responds very quickly. I highly recommend Austin. My experience has been fantastic.

The availability of more stars is necessary when dealing with this company and location all…read moretogether! Chris had such a skillfully talent when knowing what insurance I needed for my ride share necessities, while coinciding with not trying to empty my bank account like other companies. He went above and beyond for the average little man like me and if there's ever a time you need insurance I can guarantee that this place and company is the way to go. Don't doubt it, just switch to them they are amazing.

Jason is a kind, knowledgeable and honest insurance agent. My family recently needed his help…read moreguiding us through an incident and he went above and beyond. Our worries were put to rest after meeting with him. He laid out all of our options and reassured us that State Farm has our back. During our meeting, Jason also went over the details of our current insurance policies and assisted us in making sure we have the right protection should we need it. Never once was he pushing to sell us more coverage or getting us into something we don't need. He listened to us and helped us formulate a plan for our future. Jason is the go-to guy for all of your insurance needs at State Farm!