I'm a small business owner in Bellevue, and I needed to make a change to my existing policy. The…read morebroker we started with was unresponsive and when he did respond, gave me information that seemed suspicious and would also have drastically increased my premiums. I called Dee at Pro Benefits and she jumped on helping us on the spot. Within an hour of our first conversation, she sent me an update on the steps she'd taken to look into a solution. All of this was in the middle of the COVID-19 early days of the shutdowns, and while she was working remotely. I felt like a valued client before I was ever an official client at all! By the end of the day I'll have officially ditched the other guy and switched to Pro Benefits. I have high standards for professionalism and service as a business owner myself. These folks impressed me.

The feeling when you've found a trusted partner and all you have to worry about is if they ever…read moredecide to go off and do something else... Been with Pro Benefits for 2 cycles now and they are on-top-of-it. You don't feel like just another paycheck and they are dedicated to doing their best. So much so I felt obligated I had to get off my butt and give them a great review here.

I have been a AAA member since early 2000 and each time I have utilized their roadside assistance…read morewhich has been rare, less than a handful, each time I have been more than satisfied and my vehicle issues were immediately resolved (towed to designated service, battery replacement and faulty key fob. Today, I needed a jump due to a dead battery. The technician arrived within less than the projected hour, assessed my vehicle malfunction and describing the problem, immediately jumped my vehicle (started right away) and due to the charge percentage and age of the battery. The technician recommended replacing it. The technician did not have the appropriate battery for my vehicle and would have to travel back to the station to retrieve the relevant battery. He was honest about the time frame. I declined his offer and elected to access my own resources. Technician was personable, professional, informative and respectful of my decisions. Thank you AAA for your assistance and services.

Stuck here waiting 4+ hours when I was told within the hour. apparently there was a…read moremiscommunication and the tow company ended up being unavailable. currently as I type another tow company is being contacted who knows when I'll get a call back or when I'll finally get back home.....

Lorna and her team worked really fast to get us insurance! They are fast and effective and work…read morehard at getting all the discounts we can get. Awesome!

Lorna and Amy at Insurance Connections Northwest are awesome! They have handled my insurance for…read moreyears as well as many of my clients. Their customer service is A+ and because they are an insurance broker they can shop for the best possible premium from a multitude of insurance companies. Giving the customer the best possible deal! Highly recommend them for both auto and home!

Professional and personable. She has your interest in the forefront and will provide you the best…read morecoverage for your current and future needs.

From the owner: Alandy Insurance is an independent insurance brokerage with access to a multitude of highly-ranked…read moreinsurance carriers to help you shop the best personal and commercial insurance rates and coverage protection. We write Auto, Home, Condo, Renters, Landlord, Umbrella, Motorcycle, RV, Manufactured Home, Short-Term Rental/Airbnb/VRBO Vacation Rental, Flood, Earthquake, SR22, Broad-Form, Commercial, and Life insurance policies in WA State. To request a quote, email us at info@alandyinsurance.com or call us at 425-829-2859!

Lori Johnston is deeply knowledgeable, responsive, professional, and patient. She helped us and our…read moreattorney make quick work of complex insurance-related contract language that left a previous broker flummoxed.

Lori at Bordelon Insurance has provided excellent service for my insurance policy regarding a…read morevehicle that was imported and very tough to insurance. I had called all the big name agencies and they would not even touch the car due to not having a normal VIN number on the classic car. Lori however was able to get me a range of different options to insure my collector vehicle despite what all the other insurance agents had told me. On top of that it turned out to be the most affordable one too. She was always very patient and never pushed me into a decision. She is dedicated to her work and providing professional service. I would not hesitate to suggest anyone talk to Lori about insuring their vehicle.

Had this location for years, the people are generally very helpful but the prices just keep getting…read moremore ridiculously expensive over time, even with clean accounts for over three years.

I'd give zero if I could .stars 20 years with this firm and prices just go up. Customer service is…read moreminimal at best some of the highest prices on home car and house compared to other companies w comparable coverages. This is from very clean file no speeding tickets major damage crash or house damage. Staff seems disconnected and uninterested In customers