Whether it's for your home, auto, business or life insurance, its common knowledge that having the…read moreright type of insurance is a necessity; making sure you have adequate coverage is crucial. Equally important is the person who personally handles it for you. I prefer dealing with a local, friendly person as opposed to using a national 1 800 number. Having dealt with the lion share of every insurance office here in Portland for over 26 years as a vendor; it has become clear to me there are some offices that that truly care and go the extra mile for their clients. Cascade Summit is one of those offices. I have witnessed firsthand the type of excellent customer service provided by Kelly Tamerius. Her knowledge of the industry is 2nd to none. She will be there for you, your family and/or business during times of need. Cascade Summit works with the top-rated auto insurance carriers in Oregon that provide you with the best rates and coverage you can have. That said, I can Highly recommend Cascade Summit.

I was put in charge of finding a new health insurance package for my company. I spent 3 days…read moretalking directly to insurance companies and I think I understood less after three days than I did at the beginning. Thank goodness for Cascade Summit. I spoke with a broker on the phone for a bit on Tuesday, and then on Wednesday he visited my office and brought me all the necessary paperwork and a breakdown of different rate options. Cascade Summit saved me time and stress. I encourage you to go through Cascade Summit if you are looking at changing your health insurance. It was an overall pleasant experience.

Promised a $500 switching bonus 12 months ago for switching from State Farm to this agency. Still…read morehaven't seen a dime. Also got a letter saying they were going to cancel my homeowners insurance for excessive moss, only problem is the is no moss on my roof. Total fail as an agency and a company. Just stick with State Farm. Much better company to deal with, the actually care about you as a customer, and follow through with their promises.

Allstate Insurance at Dick Hannah on E Burnside has been nothing but great to us! While shopping…read morefor a new car we were asked if our car insurance could be priced out with equal coverage and Allstate came back with a lower rate. We'll take it! Then, when the policy was renewed 6 months later the rate went down again. I'm not sure if this is because we always pay on time and haven't had any accidents/issues to report... but still... I'll take that too! Everyone at Dick Hannah (Allstate) Insurance Agency has been really easy to work with and our calls and e-mails are answered quickly, in a friendly manner, and with good information. I actually feel like they're on my team. Highly recommended.

We changed our insurance to Choice Insurance from Allstate about 4 years ago. The main reason, was…read moreour Allstate agent didn't know us and didn't even care to know us . She bought the franchise from our old agent , that we loved . I knew enough to look for an independent broker . We got in touch with Nikki that works with Marty and we're so happy with the service . What we were paying $4062 a year for with Allstate, we are now paying $2777 with Choices ! And WAY better customer service ! I wish we would have switched sooner.

Not recommended. Dishonest business. Seriously misleading…read more'quote estimates' are spammed out via snail mail that are off by over 200%. Several harassing emails then received after calling them out on their BS and asking to be removed from mailing list, no integrity and no professionalism to be found here. Go talk to Progressive insurance instead.

Robin and her team are exceptional. I have worked with various agencies over the years, and they…read moreare stellar among the competition. They go above and beyond in support of their clients, regardless of how many/few policies you have with them. The rate quotes have been either on par or better than other agencies I carry policies with. Will be shifting everything over to them now that I have found them! Cannot recommend highly enough!

My parents have been clients of Vu Han's State Farm office for nearly 35 years, so when my husband…read moreand I were ready to insure our home and vehicles, it felt natural to continue that relationship. We worked with Brian, and the experience exceeded our expectations. Brian was thorough, patient, and incredibly supportive throughout the entire process. He took the time to explain our options clearly, answered all of our questions, and made sure we felt confident in the coverage we selected. As an added bonus, our new policies ended up being more affordable than our previous plan, which was a welcome surprise. It is clear that this office values long-term relationships, trust, and excellent customer service. We are grateful for the care and professionalism Brian provided and are happy to be continuing with an agency our family has trusted for decades. Highly recommend.

I've been at VH agent office for almost 4 years, and do love the customer service here, they are so…read morefriendly, helpful and fast service! Highly recommend for starters and everyone looks for a good insurance company as well as the best service.

My business insurance was from a company in Illinois that never gave me a price break even though I…read morenever made any claims from them in 10 years. Sabrina's company gave me a competitive quote and saved me money from day one! Goodbye Illinois company! Thanks for covering my business and saving me money!

Matt always takes great care of my family and my client's insurance needs. Always beats competitors…read morerates and gives better coverage. Definitely give him a call if you want to be treated professionally and save some money!

Unless you want to be hounded to DEATH for the next ten years, don't even call this company!!! I…read morecalled to get info on their lien services, as a contractor, I often had to lien homes. The person there, Shelly, CONTINUOUSLY and I mean relentless, continual, harassingly contacted me by phone, by email and via the mail trying to sell me services. I used their service 1 time, 2 years ago just to try and get her off my back; I closed my construction company when I retired nearly a year ago and today, I get a phone call from them saying I owe them money!!! Now, I know for a FACT that I paid Shelly, in full for the services they did for me. So if they can't sell you services, they will manufacture invoices and charges and tell you that you owe them money. I will be contacting the Department of Justice next along with the Federal Trade Commission the harassment has been THAT bad. But then to manufacture charges??? DO NOT EVEN CONTACT THESE PEOPLE UNLESS YOU WANT TO BE HARASSED FOR THE NEXT 10 YEARS!!! Even though I had told Shelly to stop emailing me, and I have blocked them with spam, I STILL see their emails in my spam folder! And now, they are making up charges. For your own sanity, don't even contact them and for god's sake, don't give them ANY of your contact information. This company has issues, bad, bad issues and I am not even aware if the owner knows how bad it is, but I hope this review gets his attention and he does something to fix it, unless that is, he is behind it all, which is likely. Just an awful awful company. STAY FAR FAR AWAY! There are other companies that will place a lien for you and never bother you again. These people are RELENTLESS!!!

I've dealt with many insurance agents and this was by far the worst, when reaching out directly to…read morehim he refused to provide any remedies to a situation created by HIS OFFICE. Automatic charges were being taken and inaccurate, and when he was asked to help us, he said he couldn't. However he gladly accepted the money being taken from my account, when he added an extra vehicle in the middle of my 6-month block. And then couldn't be reached to help us when we ask to speak to him directly. His assistant asked him how they could help us, KNOWING this was their mistake, he said he wasnt able to help. We asked them to get corporate's phone number and he refused to give it, and gave us some "contact us" link that was a dead-end. DONT USE THIS GUY!!! Despite his public claim of taking review seriously , he was of no assistance nor did care in private

Great costumer service! We spoke with Ryan who was very informative and helped us find the right…read moreinsurance policy for us!