Amazing service and great customer experience. Saved us over $1,800/year on auto and home…read moreinsurance. They can shop rates and review options in a simple, understandable way. Highly recommended!

From the owner: NIB is an independent insurance brokerage firm offering personal and commercial lines products…read morethrough over 40 top-rated carriers. Our advisors are client-driven, not carrier-driven so we can customize plans that best fit our clients' needs and budget.

I want to take a moment to recognize State Farm for having the insight and leadership to recruit…read moreand retain professionals like Kyle Banister. It says a lot about a company when they attract top-tier talent -- but it says even more when they create an environment that keeps them there. Kyle's level of service, professionalism, and follow-through doesn't happen by accident. That reflects training, culture, and standards from the top down. State Farm clearly prioritizes customer experience and empowers their team to go above and beyond. When a company invests in great people, customers win -- and that's exactly what happened here. Well done.

Steven Barber and his staff are amazing, especially Brenda Baumhardt, who worked with Bill…read moreHennington and stayed on when Steven took over after Bill's retirement. She is the main reason I am still with State Farm. Steven and staff are honest, professional and always very caring and helpful. I will always refer family and friends to his agency. Aleida Flores

HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

This company writes insurance through American Access Insurance. These people are known for bad…read morebusiness practices. I was hit while I was sitting at a red light by someone that had this insurance and nothing went well. It took 12 days before they would admit fault and they would not pay from me a rent car even though my car was in the shop for 5 weeks. I am still trying to get my claim closed out but 3 months later the adjuster still is not returning my calls.

From the owner: Altima Auto Insurance is your trusted insurance partner in Haltom City, TX. We're dedicated to…read morehelping you find the right car insurance policy at a competitive price, so you can drive with peace of mind knowing you're protected. Our experienced agents take the time to understand your individual needs and tailor a policy that fits your budget and lifestyle. We offer a wide range of coverage options, from basic liability and collision to comprehensive and roadside assistance. Whether you're a new driver, a seasoned pro, or somewhere in between, Altima Auto Insurance is here to make sure you're covered.

Hail storm hit our home in Keller on a Friday, Saturday claims were in. Auto repair business…read moreassigned, car taken in and was totaled. Sunday did my on line shopping, Monday had my new car. In less than 30 days new roof, all repair's completed. Because I used a class 4 shingle and ridge vents, my annual payment dropped by over $800. Aaron and team put their best foot forward and ran the entire race with me.

I have been in business with Mr Reeves since moving to Texas over three years ago. And while three…read moreyears isn't all that long, i do believe I've shown some loyalty as a customer. I've never been late on a payment, as i opted for automatic payments to receive the discount. Several times now I've been shocked by the amount debited to my account. When i call this office for an explanation there is always something such as "a multiple car discount was removed from your account" (which i haven't had multiple cars on my account for over two years, and this excuse has been used twice already when payments jumped drastically) or there's been an adjustment to your premium due to this reason or another. I've never been given a heads up there will be higher payments. I've been told several times that an initial higher payment was taken out, but the next few will be lower, only to be surprised again the following month. The only reason i haven't changed insurance companies yet is because i have enjoyed the coverage and i hate changing companies, as i prefer a long-standing business relationship. Unfortunately, Mr. Reeves seems to not care about this at all and offers no help and no understanding how some people live on a budget despite multiple attempts and pleas to have him provide a more stable payment routine. I am extremely disappointed with this business and it is not at all what i knew of state farm businesses in previous states I've lived in.

She is the best insurance agent she takes her time about getting you the best insurance coverage!…read moreShe takes her time and answers all your questions! Her office staff is amazing! I would definitely go to her and trust her for all your insurance needs

Tawni has already been very helpful with all of our policies. We have been with this office for…read moreover 10 years I believe. We have had excellent service with all claims. Would defiantly recommend this agency.

In January we were contacted by Eloy Leal-State Farm & asked to pay $42.96 3 weeks after making our…read moreregular payment because there was an error & we were short. found it odd but paid it. Insurance almost doubled the next month in February. We called to ask why & was told it was a state wide increase. We again paid our bill. The following month in March we were hit with an additional almost $500 on top of the almost doubled payment from the previous month. We were told it was because we had missed a payment in November (5 month earlier?) This made no sense as we were contacted in January about an a ledged shortage already & the fact that we would have been cancelled most certainly. We paid it anyway. Now in April, we got another bill for $500 over the regular amount. called in, was told it was because we didn't have a vehicle added & it was back payment. I had my policy in hand & informed them this vehicle was insured since November 2023. They responded "oh yeah i see that" then proceed to tell me they will see what else it is, as if they are digging for a reason. They then tell me it was because I missed December & January's payments. I told them once again this wasn't true & that i had bank statements to prove it. I was told to bring the bank statements to them in person to "see" what they can do. This is massively incompetent & unprofessional. Shop around, even if you don't save any money, it is worth it to not deal with the train wreck that is Eloy Leal state farm. by the way- I am a 15 yr customer with these people & this is how i am treated.

I had to deal with Eloy Leal when a client of his rear ended me. After finding out his client's…read moreinsurance was expired, I then began searching my options. I was lucky enough that his client made a payment reinstating his status as an insured driver. When I called to make my claim, I spoke to Eloy Leal himself. He was rude, impatient, and at one point in the conversation when I was remember details of the event declared, "Hey come on man, I don't have all day!" He then explained how he's busy with many other things. He expressed that he would rather myself be "more quick than accurate" with the details of the crash. He lacks professionalism, patience, diligence, and is a very poor representative of State Farm.

For the last 20 years my $100K term life insurance policy has been $46.46 premium a month. Today…read morethey take $592.91 out of my checking account without any notification at all. When I called their customer service office, they claimed they sent a letter, which I did not receive. I requested that they cancel the policy immediately, but the representative said they couldn't. They would have to mail a cancellation form for me to sign & said they would request a refund, but probably would NOT get one. This is a sneaky underhanded company out to get your money no matter what. They don't want to cancel the policy & won't refund the money they are actually stealing from me. Beware, please do not buy a life insurance or any other kind of insurance policcy through Chesapeake Life.

Still waiting for my claim to be paid in full. I believe it's cleared up. That doesn't change the…read morefact that it was nearly impossible to get any info from repeated calls and inquiries. Then tried to trick me into accepting an alternative diagnosis which pays 25% of my full and correct benefit. And, they have not stopped taking my auto pay, though they said my policy will be automatically closed upon settlement of the claim. I'm afraid to stop the auto pay before I have a check in my hand. Someone lost their bonus when I insisted they accept further documentation of my illness.