Unfortunately Jim was not very responsive so I ended up going with another agent after waiting for…read morea response. Wish I would have gotten the same positive experience as others.

I spoke with Scott this morning regarding Health Insurance. He was AMAZING AND KNOWLEDGEABLE! I…read morevery much appreciate him!

My family and I have been with Lucas insurance for over 30 years! They are an amazing company and…read morealways provide a personal touch! We have been in some very tough situations and they've always been there for us like family! I would highly recommend Lucas insurance! They are professional, very well priced, and provide excellent service!!!!

My daughter is a first time driver trying to get quotes for auto insurance. She was extremely…read moreconfused as to why the person she spoke to, Mindy, was so rude and hung up on her. After speaking with us, her parents, I then tried to call the company back. Mindy answered the phone again, stated that she is in fact the one that spoke to my daughter. She refused to let me speak to anyone else, stated that she is the manager. She was extremely rude to me and even hung up on me. That is really unfortunate. I would never do business, nor refer anyone to do business, with this company. I'd give less stars if I could.

Crystal is AMAZING! As a lender, I always need a fast and reliable insurance agent. Her prices…read moreusually beat competitors as well!

Extremely professional, quick with communication, and best of all: gave me the best quote for…read morehomeowner insurance out of like 8 different companies. Definitely recommend Crystal! :)

Fast answer. Very good options and price. But if you have bad record price go to space.read more

Mike is great. I'm super happy to have an agent who is so dialed in and easy to get in touch with…read more He's engaging and knowledgeable and he untangled a mess that another agent had gotten me into. He works hard to make it easy for you and will make sure you get the best policy for your situation. I've always had really good insurance but never really felt like I knew what I was paying for or even in control of any of it. I'm really glad to have Mike because he will demystify the whole thing and make it simple! Highly recommend.

Call and ask for Rene, you won't regret it! He is the best. I went with a different broker a few…read moreyears ago and it was a HUGE MISTAKE. Rene took me back and saved me $80 a month. Other companies make promises, but Rene puts money back in your wallet like a modern day Robin Hood.

I had a policy for my vehicles through Reliable as my broker for MANY years. I was generally…read morepleased with the service. I was able to get a better rate for my car insurance through another company and I called Reliable to cancel my policy. Unfortunately, they were more than unpleasant with this. I could tell I was annoying them by calling to cancel. This was unfortunate because I didn't think they would be like that as they were more than eager to sign me up and get me coverage and take my money. It puts a bad taste in my mouth when companies are less than nice and/or helpful when you need to cancel.

They have always handled my insurance needs, are extremely responsive when I need help, and have…read moremade insurance an after thought for us. Highly recommended!!

Carlos and his team were very helpful, and knowledgeable in the non-profit arena, something I was…read morenot. They are very professional, quick and efficient. Thank you!

Been coming here off and on for years. Sometimes I wonder if I still need my AAA membership but…read morewhen I go and use their services it's a no brainer. I've had tows, jumps, travel and battery replacement service. Don't underestimate this one. They bring out the battery and swap out the bad one. All for the same price you would for buying just the battery at a local auto parts store. Oh and if you get online movie tickets thru AAA it will literally pay itself for the membership in savings. Recently I've had to do a bunch of paperwork with notary service. It's great they offer this too. I have been are within minutes every time. $6 per signing and I'm out in under 10 minutes. The staff are always friendly and offer lots of help. No DMV attitude here. Haha. I recommend visiting on weekday mornings for the quickest service.

This place is gone down, no customer service.Since you walk in you are treated with pure attitude…read more Instead of asking hoe they can help they are ready to tell you they can't help you. It used to be convenient to go here instead of the dmv but now it's just like the dmv. They are so ready to upsell you insurance or travel packages. There travel packages are a scam. You can find them for way less on your own. Most people don't know but if you don't pay your full insurance premium upfront then they charge you interest to make monthly payments. No other insurance company does this. They are barely hanging g in to my business.

AAA Insurance paid a "No Fault" Comprehensive claim for us, a little over a year ago, after a piece…read moreof metal flew out of the back of a truck and hit our front end. The front camera was damaged, which caused all of the caution lights on the dash to light up. AAA chose the repair shop. AAA paid for the repairs. No increase in my Premium. Great. 14 months later, while driving home from work, all caution lights lit up again. We took it to our Dealership, who told us that the cause was a faulty front camera- that wasn't installed properly. I contacted Sevak, my AAA claim adjuster, who said he would contact the Dealership. A week later, after hearing nothing back from my adjuster, we just received a call from our Dealership, stating that the claim was denied. AAA denied their own claim. LOL! No apology. No explanation. Just denied. We canceled our insurance with AAA, today. And, we highly recommend that you avoid them like the plague. TERRIBLE customer service. Worst EVER. The minimum stars Yelp allows for rating, is one. My ACTUAL rating is 0 stars. Thanks for nothing, AAA. NEVER again. SHAME ON YOU.

From the owner: Speak with an agent today!…read more Explore AAA's insurance product offerings designed to protect what matters most across all aspects of your life.Comprehensive Insurance Coverage: We provide coverage options for car, home, life insurance and more.Customizable Policies: Tailored coverage that fits your specific needs, whether for your auto, home, or life.Expert Guidance: Benefit from the advice of licensed insurance agents who understand your unique circumstances and goals.Discounts: Bundle your auto and home insurance and you could save with multi-policy discounts. Find out if you qualify for multi-vehicle and multi-driver discounts. Discover your eligibility when you call. Join millions who trust AAA for their insurance needs. Life changes, but your coverage shouldn't. Cover all your stages under one roof. Get a quote today and see why AAA is your reliable choice.

I called Russo Insurance for a quote today after seeing their 5 star reviews online and spoke to…read morethe owner Mr. John Russo. I was absolutely blown away by the unbelievably helpful and extremely knowledgeable customer service Mr. Russo extended to me while on the phone seeking an auto insurance quote! I have done business with many different insurance companies in my lifetime, and not one of them has come close to the customer service I received from Mr. John Russo!! I will be using Russo Insurance Services when I move back to California and feel beyond blessed to have found this highly professional insurance company on Yelp today!!! It doesn't get any better than this in the world of insurance companies, and I'm one picky woman!!! I give Mr. John Russo and his company Russo Insurance Services a million stars.....easily!!!

Best in the business hands-down I've been with them for 15 years. John and the girls are top…read morenotch!!!! James Jordan

Alison is amazing. Truly worked wonders to find me the best possible option for my individual…read morehealth insurance plan. I have referred several friends to Alison as well...and all have thanked me. Highly recommend!!!

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.