I was looking to switch Auto Insurance, and fortunately, I called Austin Insurance Group and talked…read morewith Dan, who is stationed at the Domain location. Dan went above and beyond to make sure I understood the auto insurance jargon and explained it in detail. If you need a company that will take the time to thoroughly talk through the information, please give Dan a call. He is amazing! https://www.aigtexas.com/

OMG, These people are amazinggg! They helped save me money…read moreon my Auto & Renters policy. They explained all the coverage's to me and helped me pick what was best for me. I highly recommend using Austin Insurance group as your Insurance Agents!

I have Progressive Auto Insurance with full coverage for my new vehicle which is a 2025 Volkswagen…read moreTaos SE that I purchased in February of 2026 from the local Volkswagen dealership. My car has less than 5000 miles on it. Recently I was in a pretty major accident where I was T-bone by a large truck. Progressive refuses to total out my car even though right now they're at around $12,000 and it could still keep going up, but they insist on trying one part at a time and seeing how that goes, and then when it doesn't go good, they add one more part and see how that goes, and if it doesn't go good, etc., etc. etc. Also they told me that they're going to use recycled parts (some from cars that have been in accidents and could be from older years vehicles that had the same part) and aftermarket (not Volkswagen parts) on my new car because they're allowed to do that if it isn't a new car of the same year of the accident date. Even though my car is new, I purchased it from the local Volkswagen dealership in February of 2026. My car is a 2025 (two months away from being purchased in 2025. This is my insurance company that's doing this to me. I am disabled and they're causing me so much stress and aggravation that I'm not eating right and I'm not sleeping right. I've been paying for a rental car for three weeks now and I don't know how much longer I'm going to be able to afford to pay for it. I might have to just not have a car for a while. which is difficult. Also, for the first week of the claim the representative handling the claim said that his system was down so he wasn't able to do anything. And recently I just found out that they were siding with the truck owner because there's a witness apparently that no one ever contacted and because they don't even have his phone number. This whole situation is horrible, and I will never recommend Progressive Insurance to anyone! Insurance is supposed to give you peace of mind that you're covered if anything like an accident happens, but instead all they've given me is stress and aggravation and big bills because besides paying for the rental car which is gonna probably cost me $1500-$2000 I also am gonna have to pay the difference between recycled parts and brand new OEM parts which will be another $1500-$2000. When they could've just put my car down as a total loss, which most insurance companies would have done with the extent of the damage. If you were thinking about getting Auto Insurance with Progressive Do Not! This company is awful.

Call 512-588-1444 and ask for Jeff Progressive agent/broker. He is honest, professional, and…read moreknowledgeable. He lowered my home and auto policies by $4500+ per year. I'd only talk to Jeff directly.

Would give them zero stars if that was an option. The worse insurance experience I have ever had…read more We had a hot water line in the kitchen that had a nail shot through it during construction. The mail eventually rusted through after a few years and began to spray a small stream of water behind the wall. It was behind kitchen cabinets and took a while for us to discover it. When we saw the cabinet back showing signs of damp wood we called a plumber. He came out and fixed the pipe and called another company to do the remodel and replace the wet cabinets and walk. Alstate homeowners insurance would not cover any of this. Both the plumbing company and the construction repair company were surprised that this was not a covered claim. We called the dispute resolution number with Alstate and they still denied the claim saying this was preventive??? Said it was negligence on our part. I guess we were supposed to see through the wall? Everyone we delt with at Alstate was rude and treated us as if we were not important as customers. We will never have Alstate home owners or car insurance again.

I forgot to write a review on working here a long time ago and someone just reminded me…read more Do not work here! They acted warm and welcoming at first and then the truth came out. Selena, who is one of the "managers" told me to my face that she wasn't going to train me because the other manager Hector made more money than her and Paul the owner wouldn't give her a raise. She also told me that she didn't know why he hired me because they couldn't afford to pay another employee. She was constantly canceling our training sessions to go run her personal errands and if she did show up, she would just gossip about other employees, Paul and his wife's personal problems, while texting and goofing off on her phone. Then Paul had me come down to work by Hector and he wouldn't train me either. He would eat and watch Netflix all day. Paul asked to have a a meeting with all of us and he decided he wasn't going to show up. I found out that both of them threw me under the bus to Paul as if I wasn't doing my part. I also found out after the fact that they said they were paying a girl named Sherline towards the end of my time there to train me and she wasn't training me either. She was just raking in that extra money. I was passed around the office like the not it game. I was literally trying to learn their system and the little quirks here and there on how they wanted everything notated, on my own. Paul wouldn't listen to me, it was easier to go off on me on the phone instead of figuring out why they have such a high turn over rate. I had also informed him that I was on the spectrum and he became angry on the phone demanding to know why I didn't tell him in our interview. It was very invasive and rude the way he handled that information. I also let him know that his managers knew. The impression he left was that I was the outsider. How dare I shed light on the way they were running things. I was also told regularly by Selena that they never know if we'll be paid monthly due to Paul having to pull out loans in order to pay us. Paul was very pushy and would dominate the conversation when I was honest with him about his staff. I took a chance on them, because they acted like they were rescuing me from another branch that was doing fraudulent things and refusing to pay. Don't fall for the family vibe they try to give off in the beginning. Everyone was extremely toxic except for one guy,I believe his name was Joey. All in all they did their best to squeeze me out and it worked. Don't say that I didn't warn you.

This insurance agency has been handling my flood insurance for 20+ years. Just recently decided to…read morebundle the auto and home mortgage insurance with them. The employees there are amazing in how they handled my business. I feel that they have every aspect covered. No shortest of support. And very efficient too. It has been a pleasure doing business with them.

Complete and udder disgust with this office. I have been with Allstate a long time, and often…read morerecommended this office, but I will no longer do this. My son who DOESN'T DRIVE yet, and just got his permit, this office is attempting to force me to pay insurance for someone that DOESN'T DRIVE YET! Total idiots! I will add him when he is done with driver's education and is actually driving! Beware ... if you have a teen in your house they are waiting to rip you off! HORRIBLE!

I got a quote for several of my vehicles and referred some of my family members over too. I was…read moresuper shocked how quick we got the quote how attentive the office staff was. My friends and family that we referred was really impressed about how prices were a lot lower than their old carrier and switched. If the company didn't have an answer to my question they were for sure able to get back to me when they had the answer. Top notch customer service too!

I've been with the Haywood Insurance group for years now. Whenever I have any issues or possibly…read moredon't understand something in the policy, the agents are always willing to explain and assist me. They are the best! Highly recommend.

Armando gave me great service in offering me a home owners policy quote and explaining the options…read morefor making policy adjustments. This was very helpful in allowing me to understand the balance between the policy premium and coverage.

I was a customer with this agency for 26 years. When I renovated my house, after all those years…read moreas a loyal customer paying premiums, this agency was unable to insure me due to the fact that my house would be unoccupied during construction. A very talented broker for Farmer's Insurance was happy to take all my business from Nationwide: home, auto, and umbrella policy. In my several decades living in the Northwest Hills neighborhood I have never been more disappointed with a local business. Strongly recommend that you look elsewhere for your insurance needs.

two pieces of advice…read more one- always have an agent. An insurance agent is your representative with the company. If there is a problem, they are the educated, experience guide and advocate. It doesn't cost you any more than calling the 800 number, but even if it did, it would be worth it. two- Call Scott Durkin for your insurance needs. He is among the smartest, most knowledgeable insurance agent in the business. He certainly helped me out on many occasions. His understanding has saved me money and given me better coverage. Instead of just raising the limits on my auto policy, he added an inexpensive umbrella policy. When I had an odd claim filing problem, he worked on it, all the way to the regional manager so as to resolve it. When I needed a rider for my firearms, he suggested that the NRA insurance was cheaper. Scott Durkin always has my best interest in mind. In fact, he checks my policies on a regular basis so as to make sure my coverage is appropriate. Of the times that I have recommending him, every time I have gotten a call thanking me for the introduction. So call the Howe Agency...and ask for Scott. You will be very pleased.

My family and many of my friends have been client's of Mr. Evins'…read more for over 20 years. He and his office has always been responsive to our needs and always go beyond the call of duty when needed. I highly recommend his office if you want an honest, hard-working insurance agent. State Farm is a great company and Mr. Evins and his team are great representatives for State Farm.

Larry Evins has been insuring my vehicle and apt for over 2 years. He called me himself after my…read more1st year to inform me of different ways I could lower my rates! They beat my old insurance by $150/month and thats without renters! Anyhow, I was recently in my first accident. They called once and the conversation lasted about 2 minutes. I asked if there was anything I needed to do and they said "No sir, sorry about everything. We'll take it from here. Have a good day!" No more phone calls, no rate increase, and i talked to the person I wrecked into and ev'thing was prompted and easy on their end as well. It feels good my investment isn't wasted.