Excellent Service and Trustworthy Care!…read more I've been working with Edin at Benjamin Fry Insurance for over a year now, handling 6-month renewals, and he has been absolutely fantastic. He always secures the best possible price for me--in fact, my most recent renewal just dropped by about $300! In this current economy, that kind of savings and dedicated customer service is hard to find. Benjamin Fry is a smaller business, but that's exactly what makes them the best. They genuinely care, always remembering names and proactively addressing any issues that might come up. In today's world, having an insurance team you can truly trust means everything. They simply don't make businesses like Benjamin Fry Insurance anymore. I'm incredibly happy with their service and will definitely be sticking with them for the long run!

Edin Eros has been wonderful resolved a issue on a policy cancellation w/Traveler's not add…read moresignature to 8/10/26 phone request. Explained and led online signing so bank can cancel credit request issued. I'm 80, he gave best explanation of how client/agent work & despite go with State Farm will working with him in future. He went above and beyond!! Both his current employer & any insurers should fight to employ him!

Alycen and Dusty are amazing. I was impressed how knowledgably Dusty was able to provide an…read moreanalysis of my previous coverage and explain all the options available. I felt taken care of with prompt and thorough service and clear communication. All my questions were answered, and I knew I had found the insurance agent I wanted going forward. I highly recommend Alycen and Dusty if you need home, auto, or business insurance.

Very knowledgeable, professional and helpful in every way! Brenda took her time answering all of my…read morequestions and concerns and tried to give few options that fits my insurance needs.

What can I say?! Matt and Diversified Insurance know customer service, and know their business…read morebackwards and forwards. Matt understood my needs and educated me (first time home buyer) throughout the entire process to ensure that I understood EXACTLY what I was buying, and how I could save the most money. I bought a homeowners insurance policy for my new northwest Austin home, and he bundled our auto insurance policies to get us even more savings compared to our old car insurance plans with Geico. Communication was constant, and he worked late to help me get what I needed by my deadline. Highly recommended.

This place is top notch as far as customer service goes. I worked with Matt to get commercial…read moreinsurance for my business. I was so worried about all the paperwork involved but Matt made it simple. He explained everything, showed me where to sign and took care of the rest. He responds to every call or email very quickly. I would recommend to anyone looking to obtain commercial insurance.

Progressive loves to market its Snapshot program as a way to "reward good driving," but don't be…read morefooled--it's more of a trap than a benefit. In reality, they use it to surcharge you into unaffordable monthly premiums. I clearly did not read the fine print carefully enough when I signed up, but now I'm stuck with a $325 surcharge on top of a $190+ monthly premium--all because of hard braking in Austin traffic. Seriously?! If you've ever driven here, you know slamming on the brakes is practically a survival skill. The nerve of them to penalize me for avoiding accidents! Lesson learned: be very cautious with insurance companies and their so-called "savings programs." Progressive turned out to be just like the rest--quick to take your money and slow to offer real solutions. I'm officially over it. Now, I'm looking for better auto insurance options and ideally a bundle with home insurance. If anyone has recommendations for a company that actually values its customers (and doesn't sneak in ridiculous fees), I'm all ears!

I had been with Progressive for years. Recently, I had an issue and I found them both bureaucratic…read moreand incompetent. I finally cancelled. Interactions in getting them to actually provide a refund on the policy reflected the true image of the company. They are friendly as long as they are only receiving. At the point of payment they are the opposite. Avoid. I found insurance elsewhere for less very quickly.

Candice is amazing ! I can't recommend her enough. She made my first time finding my own insurance…read moreagent easy and as painless as possible. She also keeps in contact to answer any questions that may arise. Not to mention all the sick swag she sent me home with.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Austin, TX area since 2023, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I have to give one start just based on Cheri interrupting a lunch I was having the other day…read more A college aged girl came up to us and nervously asked if we'd let her film/interview us after our lunch for a documentary about insurance. We said yes since she seemed to be having trouble getting volunteers. As soon as we said yes, a cameraman and Cheri came from around the corner and immediately jammed the camera in our faces. She didn't wait until we were done eating and it was really obvious we had been duped. My friend answered her questions and it became really obvious it was just going to be a commercial for her to put on her blog. One of the questions was, "Who would you rather spend time with, an insurance agent, an artist, or a singer/songwriter?" When he answered, she said, "Well, I'm all of the above." Ugh. I declined to be interviewed after that. Do you really want insurance from someone as deceitful and self-serving as that?

I have worked with Cheri for years and have recommended her to several of my clients who have…read morealways told me she goes above and beyond for them. She is one of the most genuine people I have ever met. She truly cares about everyone she works with and she makes sure to get them the best rate. Cheri's AWESOME!

Big Ins Solutions has been helping us for years with our personal and business needs and this team…read morealways impress me with their level of competence and helpfulness. And always finding us good rates! Thanks guys!!

The John M. Bellamy group is an amazing group to work with. I've been a client for years and have…read morealways felt greatly satisfied with the wonderful customer service, and with how knowledgeable each person is with the policies they provide. Christina is the representative that I mainly work with and she is quick and efficient, she answers questions with plenty of information and does it with a smile.

Carlos Cisneros was the outstanding agent with whom I worked. With my requirements and my special…read morecircumstances, he was able to address each one. From homeowners to auto, and umbrella policies, Carlos was supportive, encouraging, and successful in his efforts. I plan to have a long term relationship with Carlos and the Amanda Escobar agency. Thank you!

I had a fender bender where all the right side of the car was damaged…read more I spoke with Tori who was extremely professional and went out of her way to help me with an issue I had with the body shop who did a bad job fixing the car. She immediately called an adjuster to help me resolve the problem. One week went by and so I called her again because I hadn't received a call from the adjuster. Again, she was friendly and professional to resolve the problem. The problem was resolved. It is so nice when you call an office and greeted with a welcoming voice and who knows what they're doing. We have been with Amanda Escobar agency and Allstate for a really long time and have always gotten good results.

Dawn is a very personable, patient agent who has really taken the time to get to know my wife and…read moreI's insurance needs based on life goals. I have had several calls with her that went an hour or more that demonstrated how much care she takes in giving her customers all of the information and explaining the minutiae of insurance (not always a fun conversation!). Recently she got me some quotes for umbrella policies inside and outside Farmers and was very transparent. When I found a better rate, she remained positive and supportive even though she didn't get a commission. That is why I'm taking the time to write this review--she is someone who goes the extra mile for her clients.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone. Years of experience I have over 21 years of experience as a Farmers Insurance agent. Languages spoken: English Awards and honors Topper Club Award logo Neighborhoods served Austin, Travis County, Hays County, and Williamson County States licensed in TX

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!