Helpful staff and having free financial planning is a great benefit. Ryan drove a hour and a half…read moreto help my wife and I plan for our retirement. They are definitely focused on all your needs at that branch.

Insurance isn't necessarily the most fun thing in the world, but this agency makes it super easy…read moreand simple. Great customer service, always available if I need them and always willing to answer any questions I may have. Definitely recommend!

Tim is a great agent has helped most of my family get covered with their auto insurance and I…read morehighly recommend going thru his agency

I went into Tim's office and he helped me out a lot with my car insurance I even bought it with…read morerenters insurance and he sat patiently and worked with me and gave me the best rate. And then I had came back a couple weeks later, and had to add on another vehicle with another driver and he was really patient and worked with me a lot to help me through to get it done and to add hey Driver and a vehicle on my policy.. I will definitely recommend him again

I recently purchased health insurance from this outfit and could not be happier. Martin had an…read moreamazing attention to detail and got me great coverage at an affordable rate. He took the time to explain the things I didn't understand and was very patient with all my questions. I'm a very detailed oriented person and can frustrate some people! If need health insurance reach out to them, you will not be disappointed!

Bob Crane is a true professional!!! I was charged 2 months premium my first month I thought oh my…read morehere we go. Bob communicated with me & it was resolved in 4 days. For a insurance co.to give money BACK wow thanks Bob

There are so many times in life when your insurance needs change and Chas is dedicated to following…read moreup with clients to make sure that they are receiving proper coverage. My husband and I had work done on our house, and Chas happened to call for our annual review. We realized the replacement value of our house was understated in our coverage at the time. We had that updated, and my family has perfect protection from the unexpected. When you stop/call in, ask for Rachel. She is hysterical. One of the best producers out there!

Sad to say I can add even more bad service! About a year ago I called Chas to simply ask a…read morequestion about a claim. We had a sump pump leak. We decided not to run it through our insurance because the damage was less that our deductible - literally just a few hundred dollars. As we are now shopping for new Home Owners Insurance we find out that Chas counted my phone call as a Claim against my Homeowners!! A $0 Claim!!! Which is actually counted as a claim and causing us difficulty in getting new insurance. BEWARE BEWARE BEWARE The guy does not know what he is doing - it ought to be illegal!

Very happy so far. I switched insurance a couple of years ago from a company that I could never…read moreget a hold of. I would always get an answering machine and they would take days to call me back. I just got off the phone with Derek who picked up on the second ring (no automated answering device - I hate those things). He knew exactly what I had an issue with and how to take care of it. The whole call took less than a minute. Great customer service!

Very shady. Dragged thier feet on my refund (been almost a month now). They talk of the automated…read moreprocesses they have in place to speed up the customer service end (e-signatures). What good are those processes if they sit on the results of those "automated features"? Case in point: On 9-1-2016, after a couple days of asking for the emailed refund form, I finally recieved the e-signature form and returned it to them (via the same email they sent it to me). According to them, all they had to do was forward that email to a corporate processing site. On 9-21-2016, I called that corporate site for the reason of the hold up (no refund). They informed me that nothing was recieved from Trunnell and my refund hasn't even been started (They were even asking me about the stauts of my next month's payment!). Total B.S., I am going to contact the IL department of insurance to get involved. Avoid this Agency.

I wanted to take a moment to share with everyone the outstanding experience I have had over the…read morelast five years working with Robert Slayton. He is conscientious, detail-oriented, responsive and personable. If anyone can make insurance fun, it's him! My family and I rely on Robert when we have any life changes. He found the best life insurance for each of us(event though they were through 2 differnet comapnies and potentially moe work for him) and has assisted us with short term medical insurance twice now. I would recommend him to anyone wholeheartedly. He is an honest, trustworthy businessman who I feel I can call anytime I have a question.

Robert Slayton knows more about Health Insurance then any one I have known in my 25 year career as…read morea CPA. With the transition to Obamacare Robert has been an invaluable resource. His knowledge of health insurance is nearly encyclopedic. If he doesn't know the answers, he knows how to get the answers. I have referred Robert my most important clients and he has done an incredible job with them.

If you need health insurance, I highly recommend calling Barb. she doesn't mess around when it…read morecomes to your insurance questions and/or concerns. She was able to answer any question I threw her way & even helped me settle a claim with an insurance company.

There was a time when I didn't have enough money to even pay my bills each month- let alone needing…read morea financial adviser to tell me how to invest, save, or how to protect myself from tax liabilities, etc. But that was many years ago . . . almost feels like a different life. And after working for most of my lifetime- it came time to consolidate all of my financial advisers under one roof. Capstone came highly recommended and since they do several of my colleagues and are familiar with my company's incentive plans, etc, after a quick interview to see if we were going to get along, I contracted with them. Keith and Frank (sounds like a comedy team but sometimes I think it is me who provides the humor when I go there as they are always laughing at some outrageous thing I say when there . . . most be a lot of "old fuddy duddies" in the financial advising business) take the time to explain what they think I should do to invest my money as well as to protect my assets in the future to make sure those in my life are taken care of even if I am not here to do it. They are timely in their communication, follow stocks, make recommendations and just basically help me to make the right decisions regarding my finances. Their fees are based on what you need them to do and are varied. Plus they take the hassle of all of that away so deadlines are met, tax returns filed, quarterly updates provided, things are consolidated and they do it all with smiles on their faces no matter how many questions I ask, or how long it takes me to sign something basic (trust me . . .my living trust took forever as I just didn't want to think about who was going to pull the plug on me if I was sick. Let me go on the record here to all who are reading this that you can pull it . . . just not too soon!) I trust them with my future. A huge responsibility, I know. And one I don't partner into lightly. If you are looking for someone to help manage your finances, you owe it to yourself to talk to these guys. More substance than flash . . . but that's what I'm paying them for . . .and I'm a girl who likes to get her money's worth.

Watson and associates have given me the best financial advice ever and I've used other firms while…read morealso being an Ameriprise client. I closed the other accounts and moved everything to Ameriprise and couldn't be more satisfied with the advice and accounts they arranged for me. Highly recommended.