I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

Solid help for a complicated insurance policy, thanks Brain and team for working with over the…read moreseveral weeks it took!

I had a great experience working with Jeff. He was very responsive, professional, and knowledgeable…read morethroughout the entire process. We were in a challenging situation trying to secure a personal umbrella policy due to having a young driver and a prior at-fault accident, and our previous carrier was canceling our umbrella. I was speaking with a couple of agencies at the same time, and Jeff was by far the most responsive, proactive and resourceful. He clearly put in the effort to find a solution that actually worked for our situation, and he explained everything in a clear and straightforward way. He was able to put together a strong package for auto, home, and umbrella coverage with the right liability limits, and made the process smooth from start to finish. We're really happy and appreciative. I actually found Jeff through a Google search, and I honestly feel lucky that I did. If you're looking for an agent who is efficient, thorough, and looks out for your best interest, I highly recommend Jeff.

Jeff and his agency always been great to work with, whether it is auto, home , or business…read moreinsurance, he's got you covered! I've been a client and friend for 15+ years. Highly recommended!

I needed to get my license back asap. With the help of Jayson at Sky9 I was able to get it faster…read morethan anywhere else at an amazing price. There was a broker fee which was fair. But I needed a very unique policy I wasn't able to find anywhere else, especially at the pace I need. Thank you for your help in getting my life back together Jayson. He answered me right away and got me what I needed within the hour. For a very unique policy such as this, that is great speed. Thanks again.

I had a great experience with this auto insurance company. The team was professional, helpful, and…read moretruly made sure all of my needs were taken care of. I especially appreciate the level of dedication they show to their clients--they don't just stop when the day is over; they make sure their clients are fully taken care of and set up before calling it a day. That kind of commitment and customer service really stands out. I highly recommend them!

I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

Best person to call for umbrella insurance!…read more Joe was easy to talk to, knowledgeable of available options, and answered emails. He gave me a great quote with a highly rated insurer. Whole process took 2 days. Save yourself alot of time, call Joe Peterson in San Ramon.

I'll tell you what, I couldn't be more impressed and more grateful after getting off a phone call…read more A phone call that I was EXTREMELY LUCKY this gentleman in particular even picked up. As the Saturday wore on and all three of the companies I called to get Homeowners Insurance with a Renter Property Insur Policy Packet quotes from ALL went to VM. I did my due diligence and made a short list of 4 companies to call, checking each name prior to calling 1) Proximity to the property/us 2) Better Bus Bureau rating 3) Yelp rating. The 4th and last phone call actually was one that made the list on all three counts! AND the owner of the company answered the phone himself at 3:30 pm on a Saturday. Rob Salvo of Mt. Diablo Insur answers! Instead of blowing smoke up my wazoo and gladly telling me he would love to take my business, he gave me the honest down and dirty. Telling me what was going on in the industry currently, THAT I SHOULD STAY PUT and here's why. Information that was 5,000 percent invaluable. In less than 15 minutes he, convinced me NOT to move my policy to another company and why, wait 6 months to revisit when the industry has likely ironed out these problems, be thankful my current provider has renewed us, and how to solve the LLC issue that was forcing me to change in the first place, not only THAT, but to call him back if I had trouble getting my current provider to add the LLC endorsement and he'd help me with that too!! Color me flabbergasted! All out of the graciousness and kindness of his heart. There was nothing in this phone call for him. And I will remember this for the rest of my life and tell 100 people to call Mt. Diablo Insurance because you will get honesty, fairness, loyalty and exceptional business. Thank you Rob Salvo. You made a believer out of me. You had better believe Mt. Diablo will be my first phone call in 6 months down the road.

I was trying to shop policies and it seems like they're not interested in FAIR plans with DIC…read morewrappers. Once they found out I wasn't going to be covered by any admitted carriers they ghosted me and stopped responding to my emails.

If you live in Franklin Canyon or Alhambra Valley this agent will take care of you and save you…read moremoney. I highly recommend this Great local Farmer's agent.

I did not use him so I'm not sure how his service is. My experience is that I requested a quote for…read morea home in Benicia, mentioned he can insure my home in Martinez. If he can't take time to read throughly before replying, I wouldn't trust this person with creating quotes.

Julia really impressed me she was very responsive when I called. I was very happy with her quote…read moreshe gave me. I usually use Allstate I'm still waiting for their quote a week later needless to say I don't need to wait when I got Julia! Thanks! Looking forward to doing business with you!

Julia Allen is a wonderful insurance agent to work with. I personally used her recently for some…read morelife insurance that I had been pondering for the last 15 years. She is a full service insurance agent. Julia made the process very comfortable, she hand held me through it at all phases, she checked in on me during my physical, she's a great consultant in helping me with my realistic life insurance needs, and when I would forget to call or get back to her with information, she was very patient and would sent me a very sweet text to help remind me of my responsibilities. :) I truly appreciated and happily refer Julia Allen of the Farmer's Insurance agency for all your insurance needs.

Now, after some time, I understand that it was a terrible experience, at the very beginning of the…read moreinsurance, I was charged $1,100 for the first installment, of which $310 per month was spent on insuring a new car, the agent charged me $790 for issuing the policy, and they also imposed home insurance on me for $16 per month, which I don't need it at all, I'm very glad that I terminated all contracts with this agent!

David Kaufman has handle my commercial property insurance for years…read more He is very knowledgeable, professional, works with many insurance companies so he will find you the best coverage at the best rate. He responds quickly to my emails and, puts up with me :) I cant recommend David enough.

Great agency to do business with. Agents are very knowledgeable, and look out for your best…read moreinterests. I would recommend this agency if you wanna be taken care of!

I'm glad to had good services experiences with this insurance office. Resume in two words Fast and…read moreCalm.

Alissa and her staff are wonderful. They are friendly, knowledgeable and super efficient. They have…read morehelped me with vehicle and renter's insurance plans. I highly recommend them.

If I could give this dishonest person 0 stars I would. I decided not to renew my home insurance…read moresince after 1 year it was increased by 20% for no reason, we never used nor open a claim. I called her twice 2 weeks before to let her know that I won't renew it, but she decided to charged my checking account anyway in my book that is call stealing and a totally lost of trust. I had tried to contact her but not answer. 1 month after this episode I received in the mail a partially reimburse with no detail of the charges nor an explanation of why I wasn't reimbursed 100% and her agency kept $ 105. I will not advise to give this agency your personal account nor doing business with Alissa Gutierres. The only way we can defend ourselves as a consumer is denouncing to the public about this kind of abusive behaviors. I will open a complaint with BBB.