I'll tell you what, I couldn't be more impressed and more grateful after getting off a phone call…read more A phone call that I was EXTREMELY LUCKY this gentleman in particular even picked up. As the Saturday wore on and all three of the companies I called to get Homeowners Insurance with a Renter Property Insur Policy Packet quotes from ALL went to VM. I did my due diligence and made a short list of 4 companies to call, checking each name prior to calling 1) Proximity to the property/us 2) Better Bus Bureau rating 3) Yelp rating. The 4th and last phone call actually was one that made the list on all three counts! AND the owner of the company answered the phone himself at 3:30 pm on a Saturday. Rob Salvo of Mt. Diablo Insur answers! Instead of blowing smoke up my wazoo and gladly telling me he would love to take my business, he gave me the honest down and dirty. Telling me what was going on in the industry currently, THAT I SHOULD STAY PUT and here's why. Information that was 5,000 percent invaluable. In less than 15 minutes he, convinced me NOT to move my policy to another company and why, wait 6 months to revisit when the industry has likely ironed out these problems, be thankful my current provider has renewed us, and how to solve the LLC issue that was forcing me to change in the first place, not only THAT, but to call him back if I had trouble getting my current provider to add the LLC endorsement and he'd help me with that too!! Color me flabbergasted! All out of the graciousness and kindness of his heart. There was nothing in this phone call for him. And I will remember this for the rest of my life and tell 100 people to call Mt. Diablo Insurance because you will get honesty, fairness, loyalty and exceptional business. Thank you Rob Salvo. You made a believer out of me. You had better believe Mt. Diablo will be my first phone call in 6 months down the road.

I was trying to shop policies and it seems like they're not interested in FAIR plans with DIC…read morewrappers. Once they found out I wasn't going to be covered by any admitted carriers they ghosted me and stopped responding to my emails.

I would recommend Mason Campos for your home insurance. He's responsive attentive and made sure I…read moreunderstood every step of the process. My previous insurance agent dropped the ball and Mason very quickly made sure that I was covered. Give him a call I'm sure he'd be happy to hear from you.

I had a terrible experience trying to receive a quote for homeowners insurance. Over the course of…read morea week, I needed to have multiple conversations with the agent to provide additional information. I am OK providing the necessary information but the process was very annoying because I frequently had to follow up with my agent to remind her to complete the next step. After about a week and a half, I stopped hearing from my agent about the quote she had promised. I reached out to her and asked if Farmers was going to quote my insurance. She said yes and yet another week has gone by with no contact from my agent. At this point I'd fed up with Farmers and don't want to do business with them. Overall, the company was very unprofessional! If they can't insure me, that's fine but please be up front about it. Otherwise, it's a waste of my and the agents time!

Jason caldetera with sky9 insurance helped me and my family with our insurance needs. He is honest,…read moreprofessional, and reliable prices are great.Tell him what you need and he will find a plan that fits you and your families needs. Anytime I have a question regarding my coverage he is always available. Definitely recommend!Thank you Jayson!

Sky9 always has your best interest in mind; I've been with the company for almost 10 years and they…read morecontinue to take amazing care of me. I just opened a life insurance policy with them last year as a satisfied client. Thank you Sky9 for your knowledge and care!

Sallie picks up her phone on a late Friday night when my wife was in a serious car accident.she…read moreassisted us immediately.she came by our business on a Sunday and helped us open a claim and walked us through every step of the process.we appreciate having an agent that is available evenings,weekends and holidays.

Sallie has taken care of our auto and home policies. We had coverage with a different company and…read moreher coverage's are better and she reduced our cost. Highly recommend her for home and auto insurance.

I have been with State Farm for over 25 Years and my agent…read moreAndrew is very responsive when I call and also Lori has been great, highly recommend

I been insured with State Farm this branch to be exact for 5+ years great customer service they go…read morethe extra mile for you and still call you back felt I was part of the family LOL Ari was the main agent I dealt with sometimes Andrew but Ari keep up the good work

Was a breath of fresh air, very knowledgeable, and very receptive to my questions. Every thing went…read moresmooth and left office feeling I had a good and personable agent to work with.

Chelsea was great to work with. My previous insurer wanted to increase my homeowners premium by…read moreover 60% this year so I started looking around. Chelsea was amicable and responsive to my initial inquiries and I had a good quote for home, autos, and umbrella policies. It was a quick process in the nearby office to finalize the policies. Now my adult son is moving away and she's been responsive again with insurance options as he takes his car with him.

I am completely and totally satisfied with Michelle Allman and her staff. I always have excellent…read moreservice from them. They're friendly and professional.I appreciate them very much. As I became a widow, the things that happened afterwards were overwhelming, but my experience in receiving my endowment from my husband was painless and so streamlined that was a blessing

Michelle Allman is an excellent agent! She is always looking for your best interest, protecting…read moreyou for the future. She and her staff are very professional and supportive when any issues may arise. We never had a claim for over 30 years, then an issue came up--she and her team took great care of us and was able to get us taken care of immediately. She handles all of our life, auto, home, & umbrella policies. I highly recommend Michelle Allman to be your agent.

I've had such an outstanding experience with Laura and Bob at RWM insurance that I wanted to show…read moremy appreciation with a 5 star review. I have a complicated medical history that may have made it hard to get life insurance as well as disability insurance, but Laura and her team were incredibly supportive, knowledgeable, thorough, and responsive throughout out the whole process. I am now finally covered with good insurance plans and am so relieved. I could not have asked for a better experience. Really kind and trustworthy people here who truly understand this complicated and vulnerable process! Thank you!

I figured it was time to get some life insurance after getting married and wanting to start a…read morefamily. I did a lot of research online about coverages and rates and was fairly confident I knew what I wanted and needed. I was referred to Bob at RWM by a friend as a resource to bounce my ideas off and it was the best thing I did. He helped walk me through the amount of coverage I needed and brought up things I had underestimated. In the end, he helped me buy the right amount of coverage at a lower cost than I was quoted online. How does that happen?? As a knowledgeable life insurance agent, Bob not only was helpful to get the right coverage, he saved me money over the online tools I tried on my own (and made it fun in the meantime).

Unfortunately even though I was contacted immediately after (AFTER!) posting my first review, and…read morehoping for the best, there was no follow through on Matt or the part of his office staff to obtain the additional insurance coverage. We submitted the required documents as requested, when requested, and have just received a letter declining the coverage. This was a GUARANTEED OPTION to increase life insurance coverage. I pay extra to have this option and now have lost that extra coverage increase due to incompetence! Very very disappointed in the service. Still DO NOT recommend Matt Rinn as an agent.

Matt has been my insurance guy for years, and I've been very happy. He's always available to answer…read moremy questions and explain to me my options. I recently called with my daughter as she was looking to change her auto insurance. Again, easy- peasy, and now she is saving some money based on what she was paying previously. I'm very happy to recommend Matt and his team!