Kelsie Larimer made the entire insurance process incredibly easy and stress-free. From the very…read morebeginning, she took the time to answer all of my questions, explain every option in a way that was easy to understand, and helped me find the perfect coverage for my needs. She was patient, knowledgeable, and genuinely cared about making sure I felt confident in my decision.

I was working with Amanda to get new homeowners insurance and I have to say she was amazing at her…read morejob. She was very friendly nice easy to communicate with, always got back to me, was very on the ball, and I am happy I used this insurance company

I would not recommend this business based on my personal experience. Called on Tuesday 7/15/2025…read moreand spoke with the front desk person for 23 minutes providing all my personal information for home and auto insurance quotes. She stated that I would receive a call within the next business day or two. I was not contacted by their office. I happened to pass by their office on Friday 7/18/2025 and decided to go inside to follow up. The gentlemen in the office located to the left as you enter the office greeted me. I told him I was waiting on some insurance quotes and was wondering what happened. He stated he would look into it and get to back to me. I provided my contact information again. I received a call on 07/22/25 from an agent and she stated that she would get back to me by the end of the week at the latest. As of today 08/5/25 I have not heard back from their office.

If you need to communicate via email, for whatever reason, DO NOT waist your time trying to ask for…read morea quote from this company. "Due to time constraints and policy issues we are unable to gather information for a basic quote via email."

Huge appreciation to Allen, such a gentlemen, got me a quote on spot, so quick and simple, very…read morecommutative, amazing customer service, truelt love acceptance insurance, they are so welcoming and just overall amazing!

Helpful employees, although they charge a $28.00 fee to make any changes to your policy...read more

My experience was exceptional customer service. Nancy helped get me the best price for my monthly…read morerate. She was very friendly and professional. I highly recommend this company and ask for Nancy! Friendly, professional, extremely helpful and accommodating.

Omg ! Kristi is amazing she went out of her way and above and beyond her kindness and service was…read morebeyond customer service I would recommend her to every person who needs car insurance..thank you

I am so dissatisfied with my service through this agency. I cannot get assistance with ANYTHING in…read morethe last year since filing a business claim. I can't get through to the agency, I always get an answering service that says the agency will return my call and I have never received a call back. I have attempted to request documents for the policies this agency "services" and they will not assist me. There is no customer service being provided, and I am disgusted with having to chase them around with no answers. Will not recommend to anyone.

I have had an outstanding experience with Tom Storer's insurance agency and Farmers, and I'm…read morewriting to share that experience. Every single person who has helped me at Tom Storer's office in Redding has been helpful, engaging, efficient, and professional. Seeking and securing the appropriate home insurance policy may not generally be considered a fun activity, but interacting with the exceptional team at this agency has always been a joy. Ms. Khushpreet Kaur has handled our transactions at Tom's agency, and she has to be the standard by which other agents would be judged. Khushpreet is always exceptionally knowledgeable, competent, and eager to help. Beyond her industry expertise, Khushpreet is a pleasure to work with. I had numerous questions, sometimes technical, and she was ready with a useful and thoughtful answer. She is also proactive, looking ahead to potential coverage and policy issues and taking pressure off of us, in what could otherwise be a stressful or confusing experience. We had an essentially stress-free experience in getting the right insurance policy, thanks to the expert help of Tom Storer's agency and Ms. Khushpreet Kaur. I should add that one day I called the office with a couple questions, and Tom himself answered the phone. I was not surprised to find that Tom was sharp, engaging and helpful. These important qualities appear to be a touchstone of Tom Storer's agency, which I recommend very highly to anyone looking for insurance and financial services.

I appreciate always knowing that State Farm is knowledgeable and able to answer all my questions…read more Insurance Agent Arthur Hover has been a wealth of knowledge in understanding which policy is best for me even though when my circumstances change.

I just spoke to Arthur about Life insurance since I'm getting married this year. He did such a…read morewonderful job answering all my fiancé's questions as well as the ones I had. That made the process so easy and smooth. I'd recommend him to all my family and friends!