Here's a new one. I have 3 loans through them. I have a savings account with them to pay the loans…read moreout of. Now I'm getting charged for excessive withdrawals for paying these loans. Come on GREENSTATE! There has to be ethical ways for you to make money!

Well, I applied for a home equity loan, which I have about 90K in equity applied at the Marion…read morebranch haven't heard much from this credit union? Extremely poor communication,every time I call Delaney is not at her desk or in the office sometimes it is about seven to ten times a day. Even still went in to talk to Matt, he said he would text Delaney but even still haven't heard squat all I want is a No or Yes cannot even get that!! Extremely unprofessional have loans their which have always been on-time. "don't figure: Not a good place.

A great bank! Deb Hall has been our banker for 15 years and it has been amazing. I don't know why…read moreeveryone doesn't use WF.

I truly believe racism is playing a part in the issue I'm having with this particular branch and…read morelocation in Marion, IA on 7th Street. Two weeks ago I went to cash my Taco Bell work check at this location and everything was successful. Now today, two weeks later, at this same location they telling me that I have to deposit the check, but I don't have a checking account with Wells. I just wanted to cash my check like I did two weeks ago. I think it was very unprofessional to not provide clarity on why they couldn't cash my check. I work hard for my money and I don't want any challenges when it comes to me cashing my checks. Also, the numbers that machine the teller used to check the validity of the check typed this 10 digit number on the back of my check and that number is preventing Check Cashing places from cashing it. Not only did Wells not cash my check, they made it difficult for another business to do so. I have bills that need to be paid and I have things I need to get done and this situation is taking away from my obligations I had planned for today. It sad that they use a Black Teller too, this broke my heart. It's a Wells Fargo check so I should be able to pay the $7 fee since I don't have an account and get the check cashed but today that wasn't the case and I want to know why. Feel free to contact me at my email Herchelx35266@gmail.com, I look forward to hearing from you. FYI, I am a Marion resident as well. I will never bank with Wells Fargo, especially if this is how they treat hard working people. God bless, have a great rest of your day.

Wonderful people working at Corda right off of Blairs Ferry RD. I was there on a Saturday and Trish…read morestayed after closing to finish up helping me opening up an account. She was patient and courteous as I was having to go through some procedures before she could open an account for me. They have some very good rates and are some of the best in the Business that I have worked with. If you are looking for a Credit Union, look no further, they have been awesome.

Fix your servers, update your app- financial institutions…read morethe size of yours should not have mobile app problems. Evidently managers and IT departments do not read or care about reviews, as I have seen several reviews addressing this problem and nothing by the credit union has been rectified - good to know reviews go ignored by my credit union.

I guess +1 is the lowest review I can give... 0 is not low enough. So 2 years ago (2023) I opened…read moremember, savings and checking account there as I needed to get some legal papers generated and they are close to my house (and I didn't have another local bank, plus I'm retired from Collins Radio). Well, I just did the minimum of a total that was around $55, figuring it's nice to have a local bank and, at age 73, that's another place I can put my RMD withdrawals from my pretax IRA retirement plan. I never received statements on these small accounts and never paid much attention to them until this year, when I'm turning 73 (so I need to start withdrawing significant $$ from my IRA's and I'm thinking of depositing some of those withdrawals in local banks, like CCCU). In early January, 2026, I tried to login to my account but was locked out. Well, I thought, WTF!? So I went in in person to see what's what and was on the fence about deciding to close the accounts, given the poor online capability of CCCU (I like doing everything banking-wise online). I waited in line for 15 minutes and then presented my account information to the CCCU representative. He said that the account was closed! I said "Closed? What? I never closed that account, and where's my, at least, $50"? He said that accounts that are deemed to be "inactive" are charged $5 per month. So for whatever amount of time (he never told me what is the time period an account is unaccessed for that constitutes "inactive"), they were stealing $5 per month until the account ran out of cash and then they closed it! I did get $1 back from my "member" account. Not sure why they didn't take that too. Note: I *never* received an email or USPS notification that my account was "inactive" or that they would commence their thievery of $5 per month unless I did "something" to make it "active" again. What a surprise. The lesson is that you cannot just have your money on deposit at CCCU. You have to be doing something to make your account(s) be deemed to be "active"... and I'm sure there is some (very) fine print somewhere that says they can take money from your account without informing you in any way. The good part of this is that I learned about their practices (mal-practices if you ask me) before committing 10's of thousands of dollars a year to any account(s) or CD's or other investment vehicles at Collins Community Credit Union. I'm not sure how they even stay in business. My advice: stay away... go anywhere else. Don't trust them at all... ever.

Years ago I tried to deposit a check from a local bank, from my daughter, and Collins CU insisted…read morethey needed a 7 day hold, so I asked Greenstate if they would put a hold on it, they said no. So I started banking with Greenstate but was too lazy to move my bill pay... Now, I attempt to get a HELOC and jump thru all their hoops and then "underwriters" say I have to have a fixed HE (not allowing me to get LOC). Since I didn't need the money immediately, it made no sense to me! I asked Greenstate about same HELOC and they said no problem. Adios Collins CU.

EXEMPLARY service here! I had to handle a transaction after making a deposit to a members account…read more Mind you I'm not a member, however, I was treated like one! The staff member went above and beyond to handle what I was afraid to even ask for due to the fact that the two other local banks I asked turned me down because I wasn't a member. My bank is back in Virginia but I'm definitely now interested in becoming a member here as well!