I've used them for app 30 years really good company they've always been very professional and…read morehelpful.

What a rip off. Got life insurance with them. They give you so much paperwork and guarantee you'll…read moremake money with the mutual funds and diversifying. Lost thousands to hidden fees. Absolutely all my retirement. I asked so many times what the exact fees were and they always responded with something else. Not to worry, you'll make money. My best friend lost many thousands too. Do not trust them.

Life insurance serms okay, but it is impossible to talk to a live person about an existing AD&D…read morepolicy. Ruth the Virtual Assistant doesn't know where to connect me.

Buyer beware! 15…read moreyears ago we signed up with Transamerica life Insurance Company for a 15 year policy. Everything went smoothly and the policy was pretty inexpensive per month. Two months ago, in April, the Company sent a policy increase letter to my old address, Thankfully on May 12 I received it at my current address. I called immediately because the new policy was jumping up from $60-$422. We weren't going to pay that much a month as the economy is so poor and my husband and myself are preparing for retirement. I spoke with the associate and he explained that the policy was up and it was about to increase. I told him to please cancel the policy. He ,then, provided me with an email where I could send the surrender letter. I sent all the surrender pages signed back to that specific email within an hour from the time we spoke. About three weeks later, I receive a letter requesting for me to please pay $1256.46. I called again and to find out why the payments were not stopped and the cancellation did not go through? The associate then told me that they did not receive my surrender page that I had emailed to them. Thankfully, I had received an automatic response saying that they had received the information. She, then, proceeded to give me a completely different email address to send the surrender page to them. Go figure! Thank God I had those payments stopped with my bank or right now I would potentially be out of $500 or more. This is bad business!