Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

From the owner: Serving Chicago and the Chicago suburbs, Chicago Central Property Management is your trusted…read morepartner in property management, buying and selling properties, leasing, and HOA and Condo management. Local and family owned, with over 2 decade of experience working with landlords, tenants and owners we take pride in delivering tailored solutions that not only meet but exceed the unique needs of property owners, investors, and tenants alike. We specialize in small and mid-size properties from single units to as many as twenty unit buildings. We will give you the personalized and thorough service that our corporate owned competitors cannot offer. You will never have to press "1" to get a live person. We also have flexible pricing and customizable packages. Sponsoring Broker-COMPASS

I agree with Mary. This is my only 1 star review. My only negative review here at all. I hope to…read morehelp others avoid these leasing agents. They took my money and ran. Left me with a roach ridden apartment with no buzzers & little to no parking (neither of which major issue was disclosed by them), repeated criminal activity with arrests that the landlords ignored, poor lighting, smokers, broken plumbing, etc. Eric & Andy at NSA&C are not kind, nor honest. Worst rental experience of my life, and NS is aware of major issues with a large landlord they lease for, and could not seem to care less. I told them all about the issues for 2 years, and sent them proof of others complaining, yet they still lease out units in that building willy nilly. Then Andy told me to use his name as a reference since I told him the landlords bullied me, harassed me, and did not fix major repairs and he badmouthed me to my new landlord. So throw in jeopardizing my rental security after being traumatized for 2 years by bully slumlords. Nice guy.

Lived in one of their t properties for a few years. Horrible experience, abusive property…read moremanagement. I got bedbugs, they did nothing about it. The management company was abusive and rude.

Been here my second year. Was going to upgrade to four star because they have my repairs done…read morerelatively fat. However, no matter who I talk with still get this unwelcoming, I am wasting their time of I owe their money feeling. This really creates an emotional stress on me whenever I need to talk with them. And I was never late on rent or anything. One more thing I need to mention is the free parking mentioned in the original post I searched was not technically guaranteed. In my building its first come first served and you know what that mean during street cleaning or snow days. I wish they have options for paid assigned parking. Anyway, it's not as bad as I imagined last year but not perfect/care free either.

If I could give zero stars, I would. My experience with…read moreSchermerhorn has been defined by an inability to process one of the most basic responsibilities of property management: correcting an account error. For months, I have repeatedly provided documentation, followed up by email, and requested confirmation that my account would be corrected. Instead, I have been met with silence, delays, and a complete lack of accountability while incorrect charges continue to sit on my account. No tenant should have to spend months chasing property management to fix a straightforward billing issue. It's exhausting, unnecessarily stressful, and creates an environment where you feel ignored rather than supported. At this point, the issue is no longer the original error--it's the refusal to communicate and resolve it. Property management should be competent enough to handle basic accounting corrections, respond to resident concerns, and follow through on commitments. None of that has happened here. I pay my rent on time and have done everything asked of me. In return, I've had to repeatedly fight to have an obvious mistake corrected while being forced to wonder whether my rent payments are even being applied correctly. This entire experience has demonstrated a level of incompetence and indifference that I would expect from neither a professional management company nor anyone entrusted with residents' homes. If you're considering renting here, understand that when something goes wrong, getting a simple issue resolved may become a months-long battle. This doesn't even touch on the hostility of the property manager that comes to on-site.

Extremely helpful and knowledgeable about property management. From doing everything to help…read moretenants to making property owners happy with many years of experience in renting , bookkeeping, remodeling and all the challenges that come along with being a property management team.

Chicago RPM goes above and beyond to keep their tenants happy. I have been very impressed with…read moretheir customer service and familiarity of the Chicagoland area.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

The building management person, Ed, is quite a specimen. When i came over to check out the…read moreapartment before renting it, he led me to the wrong apartment and we walked into an apartment where a person was still living inside of it and it seemed like he had 0 days notice to prepare because he was scared and shirtless. The apartment looked absolutely nothing like the listings online but we still signed the lease (dumb move). Ed has a great landlord special where he paints over a leak in the shower ceiling 3 times in a row without fixing the problem, but he made sure to say that we were causing the problem and that our shower curtain was the issue (No it was not). 2 inch German cockroaches live in the laundry room and yes they do get sprayed with Raid but i have seen them for 2 years in the apartment, so im assuming they also pay rent. The rent gets increased every year and you cannot contest it. Sometimes they do turn off all the water in the building for maintenance but they do not give you a heads up until they already turned it off. The shower water is low pressure and will turn off if the person above or below you turns it on, there were lots of days where water was not available for showering. When we moved out, Cagan just said to get someone to take over the lease and that was all- Ed called us to demand 100 dollars for leaving the apartment a mess (the mess was thumbtack and tv mount holes that we were allowed to do and asked for permission to do so when we moved in) and we did not get a message from Cagan to hand over 100 dollars, so im just guessing the money goes straight into his pocket. Our apartment was the cheapest in the complex at 950 in Lakeview East at 541 West Oakdale Avenue, a very desirable location in Chicago near tons of businesses, restaurants, the lake and lots of greenery, so it was a nice deal at first but once the rent creeped up to 1200 we couldn't justify the price anymore. What was nice was that the utilities were included however there was a lot going on internally and it was ultimately not worth it

Cagan And I got off on the wrong foot, I believed the reviews on . I also know other property…read moremanagement companies hate on each other hard. Harder than a good date with viagra. But real talk I am poor man, I come from drug addicted family and raised like scum. Ben Erenberg has been the only person that proved contradictory behavior to the negative reviews that are put down here. He never cared about money he cared about our wellbeing outright. When my lover was going through chemo and we were struggling to pay the bills Ben took major care of us by allowing the lateness of payment for several months. He was more compassionate than the last building owner and management. His staff followed suit when I brought up the situation. We never had issues because I am a handyman/contractor but I mean I never needed to work hard to keep the property livable. Minor things happened and thats normal. Alot of people think that they have a right to demand things but they never understood what it means to own and run a property. 1 landlord owns that home not several, a property manager works on behalf of that owner and its up to the owner to make financial decisions at the end. Cagan will take the bullet of course especially for the bad owners who want to be a wolf in cagans clothing. Ben has been a sweetheart and has a right to defend himself if pushed. I just want to say thank you so much from the top to the bottom of my heart. Because of how he is treating us after more of our badluck he so caring as if we were his family. Im crying as I write this too man because now we have to leave. I fell down the stairs somewhere and banged up my back where I cant work no more. But Ben is still that guy that cares. Hes willing to do more than we asked. So when you look at the reviews look at the integrity. Because most renters dont have any nor know how to behave when it's displayed to them... Thank you Cagan Thank you Ben Erenberg We will work with you again and I recommend this company to owners and renters nationwide. God speed

I've lived in one of their buildings for 13 years, first in a studio, then a one bedroom. Ardmore…read moreWinthrop Properties sets the bar and sets it high for what being great property managers and landlords looks like. Incredibly attentive and responsive staff, from the office to the maintenance folks. They're proactive about health and safety concerns. They make it a point to replace all smoke detector batteries twice a year and offer complimentary preventative pest control (always with advance notice and signs posted letting you know it's going to be happening, and they always make sure to ask if you have pets that they need to be careful not to let out when they enter) - they keep the building extremely clean. I see the cleaning person around the building doing her thing almost every day. It's also the most festive building I've ever lived in. Every month they put up new decorations (and sometimes candy) for holidays in the entryways, lobby, even on each floor. And they keep a ton of beautiful plants and a water feature in the lobby and laundry room. Everyone is very friendly. When you run into the maintenance person, he always takes a moment to ask how everything is going on your floor/in your apartment and maybe share some fun facts about the building's design. If you have an issue or concern about something, they respond right away. They send you holiday and birthday cards and have been offering free laundry on site throughout the pandemic. The laundry room is huge with 6 washers (most brand new) and 8 dryers. They do everything they can to make receiving packages easy and secure for their tenants. If you're looking to rent in the Edgewater neighborhood, do yourself a favor and ask Ardmore Winthrop Properties for a tour of one of their buildings.

I'll never rent from anyone else in Chicago & here's why:…read more--staff some of the first to wear masks --quick responses for maintenance requests --great communication in tough times --neighbors friendly (but staying out of each other's way in 2020) --many bilingual folks on staff --very low costs for utilities not already covered --grounds always beautiful & trash-free

As other reviewers have already said, XL's management team responds quickly to maintenance…read morerequests, and the fact that they perform due diligence with all potential renters means you're less likely to have noisy or disrespectful neighbors. XL Properties is the best apartment management company I've dealt with in my 20 years in Chicago.

I loved living in Catalpa Gardens and stayed there for four happy years. The buildings may not have…read moreall the bells and whistles like the larger property managers but what the buildings lack in luxury it makes up with its professionalism, it's cleanliness, and by being well maintained. The staff is extremely responsive and knowledgeable. They are there if you need them (typically very shortly after submitting a request) but they are by no means breathing down your neck. I appreciated the protected bike parking, the wood floors, the new kitchens, and the air conditioning the most. Oh! And the laundry facility on the first floor is clean and I don't think I ever saw another person there in the three years I lived there.

Dropping by to say that Ting is absolutely phenomenal! As a licensed real estate broker who also…read moremanages properties, she goes above and beyond to ensure everything runs smoothly for tenants. From our very first viewing through the application process, her communication has been timely, clear, and incredibly helpful. She consistently provides answers and guidance for every question we've had. She makes sure our home is comfortable, safe, and fully functional--whether it's minor new-build items like an ice machine or a window adjustment, or keeping us updated on maintenance and mail matters. Her friendly, professional demeanor makes every interaction a pleasure, and she ensures our property feels cared for and works as it should, creating a seamless and worry-free living experience. She really has gone above and beyond for us and it's really appreciated. We've had several property managers in the past, but I can confidently say she is the best!!! We are so grateful for her support, dedication, and expertise, and anyone lucky enough to work with her will be in excellent hands. Thanks Ting!!!

Put in a maintenance request and no response after a dumb question and 4 days. They cannot get me…read moreanyone from the maintenance department nor their supervisor. They just promise an answer then ghost. Fuck these guys. Chicago property management SUCKS. Buy that stuff.