I have never in my life experienced customer service like this -- and I don't mean that as a…read morecompliment. Walked in ready to sign up, walked out ready to write this. Basil, the guy at the front desk, greeted me with the enthusiasm of a DMV clerk on a Monday morning. I asked about membership options, and instead of answering, he just pointed vaguely at a wall... that had nothing on it. When I asked a follow-up, he sighed like I had just asked him to run a marathon in flip-flops. At one point, mid-conversation, he started scrolling on his phone and chuckled at a meme while I stood there waiting. I left feeling less like a potential customer and more like an inconvenience to his day. If you're looking for a warm, welcoming, and helpful staff... keep looking. Long story short work on your costumer service.

Best gym!! Great facility and employees! 24/7 access is convenient and so is the smoothie bar!read more

This yoga studio is like eating your grandmothers cooking after years of not having it . It's…read moreexactly what you think you're missing in your life. The people and atmosphere just feel like home. Matthew is an amazing human being and even better instructor. I've never felt more comfortable as a beginner at a studio. If you can take one of Olivia's classes...do it and thank me later. She'll have you leaving that class ready to conquer anything and everything.

Came here for a pilates reformer class during a visit to see my partner's family. The sign up fee…read morewas only $15 for a first time class, which was such a great deal. The studio is downtown in a little plaza with several other shops, with lots of parking available. The inside of the studio was stunning - so clean, so well lit, honestly felt like you were going into a spa. The reformers were particularly nice in the room we were in, as there were only 2 so it really felt like you were doing 1:1 training. Judy led our class who was wonderful - I'm so used to doing classes that push you to the breaking point without focusing on form, but Judy was super attentive and helpful which was so appreciated. The class was an hour, and felt like a great workout overall. Will definitely plan on going back when I'm in the area, and highly recommend for anyone looking for a great workout!

If you're looking for a trainer, I highly recommend Patrick Thompson. I've been going to the gym…read moreand lifting weights for fifteen years, so I wasn't sure what I would get out of having a trainer. I could not have been more wrong. Pat always designs great workouts that test my stamina, strength, and mental fitness. It's nice to be able to workout and not have to worry about anything except showing up and giving your best. I've seen definite results in my overall fitness and increased muscle mass. I know Pat works with a variety of clients, so to anyone that's ever wondered if a personal trainer can help them reach their fitness goals, the answer is yes, and Pat is the one to work with.

I think this fitness is OK. It's kind of small, and not many equipment available. While it's clean…read moreand usually I go there at weekday daytime, so few people there. I can use whatever I like.

I cancelled my membership today due to an extremely unprofessional interaction with a staff member…read morenamed Aliz. She approached me mid-workout, loudly and rudely, and told me to put a shirt on over my sports bra due to "company policy." I've been a regular at this location for 4 months, come almost daily, and have worn this exact sports bra (and others) many times without issue. If this was truly a policy concern, it should have been handled privately and respectfully, not announced loudly in front of other members. What made this even more frustrating was the clear inconsistency in enforcement. Male members regularly work out in cut-off tanks with their chests and nipples fully visible without being addressed. Singling me out for a sports bra while allowing that creates an obvious double standard. The way this was handled felt targeted and humiliating. Planet Fitness advertises itself as a "judgment free zone," yet this experience was the opposite. Very disappointing.

The kindest employees work there and the place is SO clean! I always see the workers tidying up…read more Not to mention this location has so many smith machines and so so many lifting options. love it!!!

Great staff throughout. Four outdoor pools plus two indoors. I heard soon they will be…read moreintroducing Red Light Therapy. They know me by name, even the newer employees.

Great facility, staff is extremely friendly and helpful. The personal trainer is fantastic!read more

Nice place. In my neighborhood and I love to support local. I work a 9-5 and I went to the store…read moreone morning before work to get juice and was super sad to see they don't open until 9. For a juice bar I feel like that's kinda late....also mabe something that's changed recently. Not great.

Fantastic juices, great environment and friendly staff. Definitely worth stopping in- couldn't…read morerecommend more!!

My first impression here was pretty sour due to racism. A staff member showed me around and when I…read morewas in the weight room, some gym members started making random Asian noises and laughing with each other. The guy showing me around didn't say anything. Made me hesitant to go back until a month later since it's near where I live. Reception here is very weak, most of the time I do not have a signal. There is a trail nearby which is nice. Also an outdoor basketball court and bar gym. The equipment is in good shape. The bathrooms are clean. Front desk employees always greet me with a smile. But that one experience with racists is something I just can't brush off. I wish the staff member would have addressed it.

I am at a conference for work. I wanted to be able to continue my workout routine while I was on…read morethe road. I emailed the YMCA about requirements to bounce from one YMCA to another. The lady at the registration desk was so friendly and helpful. She completed my paperwork in a timely fashion so I could get to the workout class on time. I was immediately greeted by the instructors. I went to two classes and I was greeted the same way in both classes. My fellow work out partners were friendly and helpful as well. I stopped at the desk to ask about lap swimming and classes for the following two day. This attendant highlighted classes that she thought I might be interested in attending.

I used to belong here. I joined because the location included a pool and a large hot tub…read moreoverlooking the Illinois River. While soaking in front of a huge glass window in the hot tub, you can actually see the bald eagles nesting in the trees on the other side of the Illinois River! But that's about it. The place is being run by idiots, all on the city payroll -- usually guys wearing tight body shirts who spend most of their time working out on the machines while giving scant attention to the "problems" all around them. The workout machine area overlooking all of this is virtually deserted with no supervision and no customers, particularly in the evening hours after work (one has to wonder why?). This encourages pilfering and chronic theft in the locker areas, among other things. Then a white school bus arrives and unloads various people on a hot summer day, who stand around talking to each other in the Olympic-size pool, thus preventing anyone from swimming laps until after they and their white bus leave two hours later. If one tries to complain, a guy in a tight body shirt comes over to tell you your behavior is not acceptable. Meanwhile, the people off the bus could be drowning from no supervision for all he knows because, up to then, he and his "crew" are busy talking to various types about tomorrow's big game at the events center! It is a big political operation to keep everyone happy during the summer heat and the drop-dead months of cold winter, so they will not throw rocks or steal hubcaps (as well as cars parked nearby) due to the lack of personal safety on the streets around the place --which has been funded by tax monies -- that is from those who pay taxes. Somebody made a lot of money building this place. Then they use it to stick it to the taxpaying citizens to keep some people "happy" who are "needy" and unhappy for whatever reasons. But watch for Mr. Body T. Shirt to run for mayor next time around, since he knows how to make the big shots with the real money happy.

Incredibly unsafe environment. After several months of harassment by another member, we escalated…read morethe case to the building level management who informed us they had no instrument at their disposal to enforce the code of conduct they expect of their members, and that we should just ignore the intimidation of the other member. We hate to leave this place, particularly because of the relationships that we have formed with so many good people here, but the dereliction of the duty of care by management is just unacceptable and morally questionable. I hate to say it, but you'd be safer going somewhere that values member safety over money.