Very poor communication with their residents. Slow to respond. When you email them they skim…read morethrough the email and do not address your concerns or needs. So you are left repeating and waiting again. They may be great when it comes to owners but not tenants. So, if you are interested in renting a home where they're the management company I would continue your search. Zero compassion for people.

This is one of the most painful real estate transactions I have ever had. I truly believe it a…read morecouple old sayings, especially now! You get what you pay for and one really can make a mountain out of a mole hill. After using VIP a couple years ago with a couple of other transactions that were challenging but completed relatively on time with the excuses being blamed on the tenant. I reached back out to Shawna King from VIP and asked her about listing two duplexes in the Oak Cliff area. She pushed to communicate with the tenants so she would not have to deal with the property manager because he was challenging distance away for her to arrange inspections and walk throughs. She also wanted to disturb the tenants with open houses and views before offers. I put my foot down and didn't allow open houses. I made it clear when the properties were leased to and rejected an offer with FHA financing because it would require the buyer to occupy the investment property prior to the lease expiring. Once we got an accepted offer this still turned out to be the case. I refused on multiple occasions to involve the tenants. Shawna took it upon herself to have the buyer and the tenant negotiate a buyout, offering the tenant two months free rent to leave early. By now, you can assume escrow was delayed and I was not receiving rent. The appraisal came in very under valued and the deal was going to fall out of escrow. I was asked for a third extension while the lenders requested new appraisal from an appraiser that does investment property regularly. When I first contacted Shawna about listing the two properties, she reached out and friended me on Facebook. Therefore, while my deal was going down the drain and she was telling me how hard she was working to save the deal I was seeing her posts from her "girls weekend" in San Francisco. #girlsweekend #welldeservedbreak Some how by a wing and a prayer the new appraisal was completed and the transaction went through. However, taking a difficult situation of a poor appraisal was exacerbated by the fact the realtor let the buyer talk to and negotiate with the tenants prior to ownership. I reached out many times to the agent and the broker while this transaction was troubled and my calls and emails would go unanswered or they would have some third party call me back like the lender. Why the seller was talking to the lender was beyond me. However, why the buyer was talking to the tenants was also unbelievable. This is my first Yelp review ever! I was just going to let this go and never do business with VIP again, however being emailed to be compensated for a positive review, made me sign up. I wanted to warn other that any positive response they may be seeing could have been paid for. #honestyisthebestmedicine #yougetwhatyoupayfor #makingmountainoutofmolehill

Veronica is a rockstar. She's an amazing realator and an even better person. We purchased our home…read morein Jan of 2018 with Veronica and couldn't be happier. She's earned our trust and we'll absolutely buy our next one with her. Why we love Roni: 1. She's an expert in the Dallas market, especially in this fast moving highly competitive time. She helped us explore all sorts of great homes in Kessler Park, Oak Lawn, Uptown, Lakewood, Little Forest Hills, and Hollywood Heights, before finding the perfect fit for us in Oak Cliff. With Veronica guiding us, we always felt confident, comfortable, and well-informed throughout the process. 2. She has experience with all types of buying situations, even tricky loan types. We initially looked for a fixer upper, and she helped us navigate a complex renovation budget. 3. She's well connected. She worked with her network to find us a hip pocket well before it hit MLS. She connected us with a great architect, designer, and contractor. She even found us a painter at half the price of our original quotes. 4. She's incredibly patient. I'm picky and overthink everything, and I know we were not always easy clients. But Veronica was always gracious. She spent countless evenings and weekends looking at home after home with us. 5. She truly wants her clients to be happy. Not just in what she says, but in her actions. A perfect example - she recommended against one house we loved because she found some suspicious items in the sellers disclosure. We were eager to put in a offer, but she didn't think we'd be happy with it in the long run. We're so happy we took her advice and kept looking. We had a wonderful experience with Veronica. I highly recommend you give her a call.

As first-time home buyers, we needed a realtor who was patient and took the time to understand our…read moreneeds. Veronica went above and beyond to help us find the perfect home. In this market, having a realtor who can negotiate multiple offer situations is so important and Veronica is an expert. The best part is that she is effective in these situations without putting pressure on the buyer. She was always available for showings and sent us updated inventory daily. At one point, she even reached out to her network of colleagues for hip pockets to try to find us exactly what we wanted. After we found our house, Veronica worked closely with the seller's agent and our lender to coordinate the details. She even found an inspector who specializes in historic homes to make sure the contract was negotiated properly! After we closed, she continued to follow up and gave us a great recommendation for painters that was half the price of our original quote. We could not be happier or speak more highly of Veronica. She really is the best!

Jennifer and her company Prominus I can not recommend highly enough. Their knowledge of the DFW…read morearea and local markets gave us valuable insight allowing us to tailor offers and close on our home in record time! Jennifer and her team are extremely responsive during working and non working hours and will go above and beyond to take care of their clients. If you are looking for a real estate company in the DFW area look no further than Prominus.

We have used Jenny at Prominus for both the purchase of a home, and the lease of a home (as the…read morelandlords). She is beyond responsive, informative, helpful, and just all around outstanding. The combination of her expertise as a former construction defect litigator, and her knowledge of the DFW real estate market, makes her an invaluable asset to any client. The purchase or sale of a home is one of the most important financial decisions you will make, and you will feel secure in Jenny's hands!

After renting an outdated north Dallas condo for a few years, and wasting tons of time, searching…read moreand searching (on Zillow) for our first starter home, with no results - bingo a family member told me about an exciting new listing, so fresh the agent had just placed the sign in the yard. Promptly called the listing agent , and proceeded to work my first time home buyer magic on her. As a result Charisse fell in love with us, and our growing family story (baby "J" was on the way). Charisse made sure we where the first buyers, and practicality the only buyers to see the great new listing. Thirty days later we successfully closed on the purchase of our first home. Through the process we enjoyed the attention to detail and the service Charisse provided. So much so we hired her when it came time to sell our starter home in Valley Ranch. We sold to relocate to the "M" streets in Dallas. And after much competition and heated negotiating, we successfully closed on the purchase of our second home with Charisse, in 2015. We feel so much like she is a member of the family, we actually miss her when the transaction is complete! Sometimes I wonder if we should keep buying and selling homes just so we can work with Charisse! =) She really makes the process seamless and worked hard to get the best deal for us (buying, or selling). We've always made, or saved money working with Charisse. We even connected her with our friend who was the rental condo and of course she listed and sold the condo fast and with an extra nice profit to the seller.

Charisse helped me sell my condo in a challenging market. I am so thankful for her assistance in…read moreeach stage of the process, and her years of experience in real estate. She's patient, kind, and smart, you won't be disappointed!

Brandi and her group were absolutely amazing! We were not in the market to buy due to leaving our…read morelast residence on a short sale. Brandi was very eager to help us get a place to rent (no small task when you have 3 pets). She called realtors ahead of time to see if they would be willing to work with us so we didn't waste time and money. When we got to town to househunt Lisa Graves met us because she lived close to the houses we were looking at. Lisa was an absolute pro. When the first house we put an application on was rejected she went into overtime calling other properties and finding more to look at. We were able to find a place on the 2nd go round and we even liked it more than the previous property! I cannot say enough good things about this group. The next time we are in the market to buy or rent we will definitely be calling them again. Thanks again Brandi and Lisa!

Brandi and her team worked hard for our family . Brandi Is very knowledgeable of the DFW area and a…read morevery good negotiator. We found our home and she made the process of purchasing very easy. I would highly recommend her and her team. The team works together to always be abvailable to answer your questions.

Cassandra and Tara assisted me in finding my newest home. It could not have been a more pleasant…read moreexperience! The process was stress free! Cassandra/Tara were more than realtors, they had so much knowledge, very honest, and always pointed me in the right direction. Most importantly, they were patient with me!!! I am forever thankful and they will be my forever We are forever thankful and they will forever realtors!!

Cassandra and Tara are the best realtors I could ask for. They were patient, very knowledgeable and…read moresuch a pleasure to work with for this first time home buyer! Highly recommend

Sunny helped me buy a house a in McKinney on the border of Frisco. Was a complete Rockstar to deal…read morewith in the negotiation process especially for a hot market. Advised me several times not to buy. Very rare in this market. Negotiated a NEW ROOF! without even telling me until we got to closing. 1000% Awesome.

I've been in the middle of many real estate transactions with family and friends during the past…read morefew years and none of them were as easy or professional as the last two transactions (bought and sold) with DFW Realties. I am extremely pleased with how quickly my Realtor handled any questions or concerns that I had. It seemed like I could call day or night, week day or weekend, and always have my calls answered. The few times I did leave a message I was always called right back. Whenever I'd make a request, whether it is for offers, clarification, or advice, I felt like I was receiving the highest level of service from an experienced Realtor who actually cared about me and my family. I found their website always up to date and well laid out. In fact the entire reason I was able to buy my current house is because of their real time up to date MLS search. I saw the house go on the market on Monday morning and had my offer in by Monday afternoon. This house generated enormous interest among buyers and I would have lost it without their tools. While we were negotiating with the sellers of my house I has hoping to have them do about $500 of roof repairs to fix a few missing shingles. While I was waiting for their response to this request my Realtor called and informed me that she had negotiated an entire brand new roof that cost over $5,000! I know that I will tell everyone I know about you guys! You are the best.

As a first time apartment hunter in the Dallas area, I needed help with my search. I called ASAP…read moreand two other services on a Saturday. Ten minutes later and on her off day, Sylvia Nelms called me back. I have yet to hear from the other two services. Sylvia helped me focus my search and made appointments for me at several places while I worked in the mornings. She called me every day to ask me what else she could do for me. She never pressured me or pushed me to any one location. She is personable, professional, loves her job and was an absolute delight to work with!!! In the end, unbeknownst to me, I selected a place to live that does NOT pay a service like ASAP Apartment Finders a commission. She did not complain about it. She stated that she was very happy for me and that the commission was a non-issue. I can't imagine there's anyone out there better than Sylvia and ASAP!

I can't thank ASAP enough for the help in finding an apartment for me in a very short time…read moreI had contacted several agencies ant Sylvia was the only one to produce results