I was initially referred to Dr. Verrett by my dentist, Andrea Janik. When I asked Dr. Janik's…read moreoffice why Dr. Verrett's office was selected--given that it is over 20 minutes away--they shared that it was because they could guarantee there would be no paperwork issues and that I would be very well taken care of. They were absolutely right. I first called Dr. Verrett's office with a few questions regarding my upcoming wisdom tooth surgery, specifically to confirm whether anesthesia would be available. I will say that the initial information I received was not entirely accurate, particularly the statement that my medical coverage "wouldn't even be looked at," which I knew was incorrect. I'm very glad I trusted my instincts and requested a callback. That decision led me to Heather, who v(to me) she went above and beyond - and i look back at her interactions with me now and i think its just her natural way of being. She was somehow able to fit me in for an in‑office consultation within an hour of returning my call. Choosing to come in person ended up being a complete lifesaver. The in‑office experience immediately put me at ease and relieved so much anxiety. Every question I had was answered thoroughly, and I left the office fully understanding what I would be responsible for financially the following day. I was also relieved to learn that my medical insurance was able to cover a significant portion of the anesthesia. Big shoutout to Cindy as well for helping me understand expectations of next day. I was already extremely nervous that week, but the entire team was incredibly patient, kind, and understanding through every step of the process. I am now seven days post‑surgery after having three wisdom teeth removed, and my recovery has been going very well. I truly can't thank this office enough for the care, support, and reassurance they provided. The in‑house experience made all the difference, and I'm extremely grateful for the level of service and compassion I received.

I was referred here by a dentist for facial swelling. Did absolutely nothing for me got no answers…read moreor treatment plan and then was billed $280.00 . For the 10 minutes I spent in the room with the doctor where he told me he didn't really know what was going on. About $300 for absolutely nothing. They were not upfront about the billing or cost of anything. Provided no treatment and I'm leaving disappointed and having wasted a lot.

I have been going to this practice for almost 2 years. The doctor that has been working with me has…read morebeen extremely helpful and friendly. I make it a habit to know what services I receive and what kind of benefits that are associated with the services through insurance. Yesterday, I received a bill in the mail (first time) saying that I owe almost $2,000. (The bill has no information of any kind explaining where this amount is coming from) So, naturally I was concerned and called the dentist office immediately. This is the first time I am seeing or hearing this amount billed to me. I spoke to a newly hired office employee that explained to me that I had been carrying a balance for almost 2 years for services that were rendered. Everytime I get any kind of treatment or service, I make it a habit to PAY IN FULL the amount that is owed the date services are rendered. If not, then I set up a PAYMENT PLAN to cover any remaining amount the date services are rendered. The young lady on the phone explained to me EOB's that are covered through insurance and the remaining amounts are billed to the clients. My questions were why am I just now receiving a bill? Why are you threatening to send me to collections in 10 days if the bill is not paid in full? Why did I not receive a statement, phone call, or bill prior? Why would I continue to get services/ treatment at an establishment if I have an open balance? Why doesn't the bill show detailed information about what was billed for and why? The billing system that created this document hasn't been updated since 2022 showing the lack of monitoring the billing system has. (Shown at the bottom of the bill) Keep in mind, I received this bill (for the first time) 12/23/24. Two days before Christmas. Judging by the past reviews of disgruntled prior existing patients, it seems that I am not the only one who has had issues with the billing department and the LACK OF TRANSPARENCY through billing. I would never agree to pay for services, NOT knowing the full amount that is due at the time of services. This type of business practice appears to be shady and not forthcoming. This kind of business practice literally leaves a bad taste in your mouth.

My husband called in because I was having awful pain. They took me in quickly. I get nervous coming…read morein to the dentist. The staff was very friendly and welcoming. The staff would check up on me to see how I was feeling and doing. Which I enjoyed because they made me feel like I was in good hands.I will be coming here again for my next appointments. Thank you !

Dr. Staes is truly the best dentist! From the moment you…read morewalk in, the entire team is friendly, professional, and caring. Dr. Staes takes the time to listen, explain everything clearly, and makes you feel comfortable throughout your visit. The quality is outstanding, and you can tell that he genuinely cares about his patients. I highly recommend Dr. Staes to anyone looking for an excellent dentist and a great overall experience!

I've had very add experiences at previous dentist that I have caused anxiety in general about going…read moreto the dentist for cleanings and other things. My experience that Villa Dental was completely opposite. The dentist was very thorough and explaining everything I had questions about and everything that I needed done. The hygienist was extremely gentle and I actually didn't have an uncomfortable experience at all. It was the best dentist visit I've ever had! I definitely am returning and highly recommend them!

Fantastic people, great care, great service, no wait time. Would highly recommend them.read more

Mi experiencia fue excelente, el Dr es muy profesional y te explica todo con detenimiento, es…read moreamable y preparado, lo recomiendo 100% ademas de que habla español también.

Both my kids were told they needed wisdom tooth surgery and as a Brit where that is not a common…read moreright of passage ( and yes I know Brit's are not exactly known for oral health ) I was nervous about the necessity and process itself! Dr Verrett was amazing and incredibly thorough and detailed in his explanation and review of the X-rays and dental records and we felt confident with the process and agreed to move ahead! They provided a thorough billing estimate and set a date for extraction. We arrived shortly before 8am and we were out of the door around 9am! Everything was simple, professional and went better than expected. We feel confident moving heady with our second daughter! Thank you to Dr. Verrett and all his staff!!

The surgery itself went fine. However, I was billed $1,400 dollars more than expected months after…read morethe surgery because they told me that my insurance didn't cover it. Turns out they refused the insurance discount and billed me the difference. I pray I never need to come back.

I'd like to extended my most heartfelt "Thanks" to Dr. Hernandez and His staff members for the most…read morecomfortable setting they made towards my surgery. I'd highly recommend this location for anyone's oral needs. Thank you for the great experience and awesome work. Sincerely Ms. Vasquez

Was scared to finally get my top 2 wisdom teeth out but they made it so easy and experienced no…read morepain after. To top that off this was the first office I've been to where literally everyone was beyond nice and memorable in their own way, so awesome!

I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

VERY EXPENSIVE - ask for the cost BEFORE you have your work done. They don't tell you ahead of time…read moreand then it's sticker shock. They also don't tell you whether or not they take your insurance until after the procedure is done. They don't call you back and don't answer emails. Some of the front desk team is rude. Doctor was good as well as the hygienist but that doesn't make up for the rest!