Absolutely the worst service I ever received. If I could give it no stars I would. Let me start by…read moresaying the absolute mess they made on my treatment plan. I was referred to this place because the original one was out of network for some work I had to get done. I went for a consultation at their other location on Bandera and was given an outline of the treatment. It took two months for this office to get me an appointment. I had to place a 100 deposit, which they tried to keep. Then I paid in full over 2k for the procedure. They told me they would file a claim and I would receive some reimbursement. I have never been so terrified to the point I almost walked out. The doctor was so heavy handed that I started to get anxiety. I felt like I was being stabbed to the point of exhaustion. I get that that had to numb me but he could have been more gentle about it. Once the procedure was over they sent my medication to the wrong pharmacy and was told they would have to call to resubmit it. Luckily my husband called while in the waiting area because getting ahold of anyone can be nearly impossible. They took 30 days to process my claim with my insurance. Then they submitted things wrong. They don't communicate with their other office at all so don't even bother. I followed up with him which that part was okay. Mind you it was less invasive. On my last follow-up they wanted to schedule me for a cleaning. I told them I already have a provider I see that I absolutely love. They insisted and I felt pressured to scheduled the appointment. I did but call back to cancel it. They continued to try to get me to reschedule and asked me the reason for my cancellation. I continued to reiterate to cancel the appointment. The office is not only rude but very disorganized. I don't feel like your care is their priority but rather the money they can suck out of you. Absolutely the worst experience I've ever had. I would not recommend this office or doctor. Although the doctor seems very knowledgeable and pleasant he is too harsh in his bedside manners of approach. You've been warned.

I'm sure at some point this Dr was good at what he is doing. I have never felt so unappreciated…read moreand uncared for in any previous dental visit. I absolutely felt that he was I. It for the money and nothing else. Just so damn rushed. No infection control principles ( I am a nurse who teaches infection control, my expectations even on a basic level was not met once when it came to his care. I could be specific. But I don't have the time. Anyway. Unfortunately paid for my care upfront and regret that. After my last procedure he stabbed in my upper lip not one damn apology, and after my procedure not one follow up call. Which it wouldn't have mattered I wouldn't go back there for free care. Anyway. That is all.

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!

Very impressive medical office ice. The sisters who work at the front desk are absolutely charming…read moreand professional. Dr. A is a consummate professional with a wonderful bedside manner. I don't intend on needing dental implants again in the near future but if I ever do, I am coming back here for sure. Thanks for a great experience!

BE CAREFUL! I was referred to this location by my primary…read moredentist. The Dr here said my whole procedure was going to cost 11,000. No I don't have insurance. Long story short I was a surrogate and was having issues to my gums due to my preeclampsia during birth. I called my primary upset with the price and they're told me to hurry in. Tell me how it went from 11k to 3k. I think the Dr. heard the word surrogate and tried to take advantage of myself and the family

I was in a frustrating situation with my current dentist. All summer they laid out a plan for my…read moredental case which included two deep cleanings, a few crowns and fillings. As frustrating as i was at myself, i put hope into them to let me know everything that was going on with my mouth in order for them and myself to do the necessary work to get my mouth in a healthy state. I go all summer 2026 taking off from work, getting cleanings, etc. Then one day after i got my cleaning, i chewed down on the left side of my mouth, and it felt i went into the twilight zone. It was the most excruciating pain ive felt. I no longer can chew/eat on my left side because it felt like zings every time. So, i told my dentist and they scheduled me for some fillings. I walked in letting them know the pain. The front desk wanted me to pay first for two fillings on my left side. In my mind, i felt it was more than just two fillings that would elevate the pain. So, when i go to the back to speak to the hygienist, he was super incompetent and literally wanted me to show him the tooth that was bothering me. I'm like don't you have my chart in front of you!? It's not just a tooth, it's two teeth on my left side. So they do exams again and my dentist comes in telling me i need a root canal! I was like "A root canal!" I said "why didn't you tell me that at the beginning of the summer bc i didn't see that in my original exams" she tells me "well we didn't see it in your exams" I'm so frustrated and confused at the low technology they have and incompetence they lack. So, they recommend me to an Endo who is out of my network. I then take it upon myself to find Aspen Dental who not only has an Endo who is within my network, but I can also find a dentist here. I read reviews on Aspen, and i was nervous at first bc there were a lot of mix reviews. However, the women at the front including Ashley and Evelyn were soooooo welcoming and made me feel comfortable. As a black woman, i actually felt heard bc sometimes in the medical environments we're pushed aside for our pain. Dr. Haagan was thorough with me, told me what they saw and turns out i actually need 3 root canals. My last dentist office never told me this so i was glad Aspen Dental just let me know in detail EVERYTHING instead of half the story of my mouth. So, Ashley gave me a dental plan and I'm happy to start the process of getting my moth fix so i can eat in peace again and not feel like I'm going to another dimension

Scheduling, dental assistants were all amazing... so sweet, helpful and genuinely caring. Dentist…read morewas nice, but rather than looking into making adjustments to my dentures the first thing out of her mouth was that I needed to replace the ones I paid $4,000 for in December of 2022. I told her absolutely not and asked if there were any adjustments that can be done (lower is rubbing a sore on my gum) she told me she would have to talk to her lab and was gone for 15 minutes. She returned with the office manager carrying what looked like an essay and by that time I was done with them. I asked them how much I owed them, not sure if they charged my insurance or just wanted to get rid of me but said I didnt owe anything. What happened to the medical professionals that were there to assist patients... not to make the most they could off of people?

Best dentist I have ever had. Dr. Coss cares about his patients and will work with you. The staff…read moreis very friendly and are always smiling.

I'm turning 77 this year and for almost the last 40 years, myself and my family (Wife and 6…read moreChildren) have been patients at Live Oak Family Dentistry! They truly are a Dental Practice for the whole family...young and old. Dr. Fox and Zoila (Hygienist) are totally professional when providing Dental care, yet make all patients feel relaxed and at home...pain is not an option for patients receiving care at this office. These two professionals are supported by a group of very talented and friendly Dental Assistants, Schedulers, and administrative folks who always make my visit a fun experience...yes I said "fun" and "dentist" in the same sentence. If you are in the market for a new dentist, you will be truly blessed by a great experience at Live Oak Family Dentistry! Robert N., San Antonio, Texas

Very Friendly and caring. Dr. Nguyen and Reyna are truly skilled professionals. The put me at ease…read moreand took great care of me. Going to miss another Great Dentist and friend, Dr. Paul Sheridan. I would recommend Lee for their excellent staff and skills.

A bunch of crooks out for your money and they take advantage by downsizing their patients health to…read morereap in the insurance $$$. My mother ended up in the ICU on Christmas because of their negligence in diagnosis, treatment, and aftercare and they should be sued for medical malpractice. The Dr was Sue Yun and she was enjoying her vacation while all this was happening. Disgusting.

I just received dental care on my insurance so I decided to have a couple teeth checked because I…read morethought the old fillings were cracked. After checking on my insurance and finding out how much I was covered for ($4000) he decided I needed a few crowns. CACHING for him! He filled one of the old fillings and then did a crown on the one behind it. When the new crown was applied, it cracked. Instead of taking it off and putting a temp back on, he glued the crack and ordered a new crown. When I went in for the new crown, the old crown was of course glued on and it took over 30 minutes of grinding, picking and scraping to get the cracked one off. IMMEDIATELY after the numbing wore off, the tooth next to the crown, that had just been filled, started to ache. I couldn't eat on that side and anything cold drove me through the roof. I went back in to see what the problem was and was told I didn't have the right kind of toothbrush and I was brushing wrong. Also, I had a nerve showing because of plaque. It's funny that I didn't have that problem before the old crown was PRIED OFF!!!! My feeling is that a nerve was exposed during the process of removing the cracked crown and he did not want to take responsibility for it! He applied desenseitizer to the tooth and said I should be fine. Then to make matters worse, at checkout I was told I owed $50.00+ because the insurance only covered part of the charge. Needless to say, I will NOT be going back and will be filing a complaint with my insurance. I now will need to find another dentist to fix this mess!

Love the energy, the staff and the music that is played…read more Dr. Livingston and his staff take very good care of me and get me in very quickly always the next day. Usually I can't see enough about them

she is amazing!!!!! there is no surprise/unexpected pokes during the numbing process, she lets you…read moreknow what is to be expected the whole way through. she is very understanding, and considerate of how you feel and listens to any and all of your dental needs and concerns. marisa fox is hands down the best dentist my husband and i have been to, the office staff are also great they are always polite, even if they have an angry unhappy patient screaming and yelling at them because they are having a bad day and decide to take it out on them, they are a good team definitely the best dental office that we have ever been to.

I've been with Dr. Vardeman for over 18 years. Dr. V, Ashley, Monique....the whole crew has become…read morea second family to me! Always a warm welcome, great service and great communication with me.

Arrived for my dental appointment this morning and received a warm welcome by Ashley. Received an…read moreoutstanding extensive laser assisted cleaning by Keiko. I walked out the door with the phototogenic smile I was looking for. Thank you Randolph Family Dental!