Kristina was an absolute pleasure to work with. She & her team went above & beyond to find the best…read morerates for us & save us almost $2000/yr on our house, RV & auto coverage compared to what we had. Thanks for your hard work & hope to continue working with you for years to come. Thanks again.

I had two issues with this company. First, after requesting a quote for auto and home insurance, I…read morewas instead pitched permanent life insurance. As a financial advisor, I'm well aware that these policies are often inappropriate for most people and come with very large sales commissions, which made the interaction feel misleading. Second, they automatically enroll you in frequent marketing text messages encouraging you to return and shop with them. There is no functional way to unsubscribe. I have called to request removal multiple times, yet I continue to receive these unwanted messages. I'd recommend an agency that's more client centered.

The whole team at Alex Baldwin State Farm is GREAT. I've dealt with several of them over the years…read moreand they never disappoint. Would highly recommend them!

We were loyal customers for 14 years. Carried State Farm for all our vehicles and properties. Our…read morecommercial roof was damaged by hail last year and they denied the claim. We even had photos and video of the storm and five commercial roofers attest to the cause of damage. We paid for the repairs out of pocket. Very disappointed in how this agency has changed. We have cancelled all our policies with them. I hope all the folks involved don't have to experience what they put us through these last 14 months.

I love working with this office!! I have stopped by numerous times with questions and they are…read morealways outstanding with their customer service. I've had to replace my windshield twice and everything has run so smoothly. Thank you, Phillip Pool's Office Your the best, In today's world that says a lot! Anita Hartman

For 10 years with this company, let's say I pay 125 bucks a month do the math on that I never had…read morean accident. I don't have any speeding tickets matter fact the one I had one but got rear ended wasn't my fault. I ask for a $25 late fee to removed and they said sorry already gave you removal for the year probably paid over $10,000 to these lames and the best they can do is give me one $25 late removal a year . Wow forget the Crip in bloods insurance companies the biggest gangsters. So glad I fought for this country that don't give a Phuck about anything but money greed is one of the 7 deadly sins.

I was with Brad Scott's State Farm for many years until a friend of mine opened his own agency, so…read moreI cancelled all my policies with State Farm on 2/9/19 to support a friend. Well, they didn't cancel all my policies and left one open for some reason and debited $217.38 out of my account on March 13th. When I called about it they said they will correct it immediately. About a week later I received a check for $86.29, so on March 21st I called again and they informed me they will get it fixed and opened a "ticket". As of April 3rd I still haven't received my money so I decided to follow up again...this time a very defensive assistant to Brad Scott made me feel like I was being a jackass for wanting clarification on why State Farm just opened a ticket on 4/3/19 and not on 3/21/19. This guy kept interrupting me and saying I was talking over him. He kept saying we aren't trying to screw you and couldn't answer any of my questions. I wasn't saying they were trying to screw me, I just wanted an actual answer. He needs to understand to actually listen to people's concerns and not get so damn defensive. He also told me the person in charge of the situation will call me that day...still waiting on that call. It's not how you handle people when things are going good, it's how you handle people when things are not going right and this agency needs some serious training. "Don't listen to reply. Listen to Understand!

Great agent. Service is always good and the employees are friendly. I've been using this agency…read morefor years. State Farm isn't the cheapest but I know they will pay my claims unlike All State.

I love this office.:) Haley is amazing!! She has helped me with several different types of…read moreinsurance, and is always there to help. Highly recommended!!:)

After I found much better pricing, I sent a cancellation of Home policy - this office staff instead…read morecancelled ALL my policies. Whats worse, is that they didn't even tell me they had cancelled my auto policy - I was driving around without Auto insurance for almost a month! I found this staff to be vindictive and unhelpful. Thank goodness I haven't had to deal with a claim with them. I've since changed companies altogether.

If I could rate this company any lower I would. DO NOT do business with this company and definitely…read moreDO NOT go to work here if you are a licensed agent. I spent 90 days here as a 1099 employee and believe me it is a terrible work environment. Foul language from employees, who are either high or drinking on the job, and a manager who is not there half the time and doesn't care. They definitely are not looking out for your best interest if you are a customer. Run as fast as you can!

From the owner: LP Insurance is a hometown based and focused insurance company, local to NWA. Our founders, Cody…read moreLinker and Jeremy Plumlee, saw a need for a company to represent all people in the area at the best rates without sacrificing their insurance coverages. We have since combined over 60 years of insurance industry experience and set out to provide the best possible coverage at the most competitive rates with a dedicated team to assist you.

I have never met a nicer group of people! They will go above and beyond to tailor your insurance…read moreneeds while providing superior customer service. You're truly in good hands here!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am glad to be back since the spring of 2014, after a long absence from the Northwest Arkansas.

Nick is a fantastic business person! He definitely takes care of everyone the right way.read more

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Fayetteville, AR area since 2014, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. AR Lic. #17322677

Disrespected & Mistreated at State Farm - Justin Ray's Office…read more Date of Incident: May 16th 2025 Location: Justin Ray - State Farm Insurance Agency 1345 E Henri De Tonti Blvd Suite B, Springdale, AR 72762 As a Black woman seeking clarity about an inaccurate quote I received from this office, I was met with clear microaggressions and unprofessional behavior. At 11am, I visited in person with my mother as a witness and brought a recorded conversation to calmly prove what he had originally said before discontinuing our conversation. Instead of listening, Mr. Ray dismissed me, called me rude ahain, and refused to acknowledge the facts. When I asked who I could speak with to escalate the matter, he told me he had no supervisor. This experience was humiliating and upsetting, especially given I was respectful throughout. It's unacceptable for a customer, specially a woman of color, to be gaslighted and silenced for advocating for herself. My mother witnessed the entire interaction! The service was poor, dismissive, disrespectful, and so deeply unprofessional! I will be switching to another agent and posting this review on every platform possible so others are aware. DO NOT come here or do business if you are of color!

We worked with Scott Shepherd and he got us our quotes very timely. Justin helped us when we…read moreactually switched. We were very happy with the with the quotes which saved us a significant amount of money over what we had been paying. The switch was easy and we feel very good about the experience. They were great.