Rebecca Seal is #1 in my book!! She has gone above and beyond to take care of my complicated…read moreissues. Her demeanor and professionalism exceeds any person I've dealt with in my 60+ years of driving.

We were loyal customers for 14 years. Carried State Farm for all our vehicles and properties. Our…read morecommercial roof was damaged by hail last year and they denied the claim. We even had photos and video of the storm and five commercial roofers attest to the cause of damage. We paid for the repairs out of pocket. Very disappointed in how this agency has changed. We have cancelled all our policies with them. I hope all the folks involved don't have to experience what they put us through these last 14 months.

Setting up my car and renter's insurance with Jill was a breeze! Thank you for all the helpread more

Highly recommend working with Em J. She is knowledgeable and compassionate to the needs of others.read more

Stay away from Dewayne Trichell and State Farm. They don't pay their claims, especially homeowners…read moreinsurance claims. Dewayne.trichell.g4j5@statefarm.com

I have been with DeWayne for many many years. Even after moving from Bentonville to Fayetteville ,…read moreI did not change agents because of the quality and the care that they bring to the table. They have always been there all the way up to DeWayne ! Even when people have left they've been replaced with ones that will do everything they can to help you and they truly care! If you're going to use State Farm for your insurance and live anywhere in the vicinity of Bentonville Northwest, Arkansas, for a matter of I would highly recommend that you don't use any other agent, besides him. I could go into great details of how they have helped me get things fixed and always looked out for making sure I had the best possible insurance for the money. In fact, it never was about raising my rates with them. It was about giving me better coverage. In fact During one of these conversations which normally you would be put off because you thought they're just trying to get more money out of you it ended up that my rates stayed the same or went down a little and I ended up with much additional coverage. I have nothing bad about them, and will sing the praises of this agent and his workers forever! Recently Tasha went above and beyond and well out of her way to help me on things that could've made my rates really go up, but she understood from everything that I told her that these were all issues that could be fixedand should be fixed and she was there for me so I shout out to her also!

I called and talked to a lady here about insurance. I called on a few policies I was needing. She…read morewas very full of information on trying to save me money. I like how I gave her my information and within 30 mins she returned my phone call and gave me great news on saving money on what I'm paying now. I highly suggest that you give this place a call to save money on your car,home & life insurance

Barraged with calls and texts claiming I made a request for homeowner's insurance from someone…read morenamed Devin. I'm not a homeowner. I did not request a quote, nor would I ever request a quote from an agent several states away. Likely a scam, and they probably buy stolen contact information from hackers. Completely unethical company. If you're legitimately looking for insurance, look elsewhere.

The employees at this agency have always gone above and beyond for me and I have recommended to…read moreeveryone I know. Velda has been the best contact I've ever known for insurance.

It is an unfortunate dealing of the universe that I chose this agency as my insurance. For the…read morelongest, I have been a State Farm customer, I was pampered with excellent customer service and unbeatable premiums, heck I even remember days in which I check my email to find that my State Farm agent sending me ways how to discount my already discounted bill (looking at you, Drive Safe and Save). However, and due to a State-to-State transfer, I had to blindly select this agent as my insurance broker, and that's when all hell broke loose. Insurance bills/cards being delivered two months after the fact (blaming the USPS as their reason), dropping the ball on updating my billing method because for some reason it got reverted to my oldest credit card "when the transfer happened", my old renter's insurance still active despite the fact I moved from that place (and the State) 3 months ago, up until last week, and this is true, Kelli from their office got mad at me (I still can't believe someone at fault still getting to be angry at a long-time customer) because as I called to see if they had my address right (because it was jotted down funny on my mailed bill), she told me "by the way, your account in closing status", and for that, I was undoubtedly furious, I had responded to all their requests with exactly what they wanted. While all of the above is "sad" funny, it really is comical that I am having to deal with this agent, as that even that I am logging in today, I found out that my Drive Safe and Save (my favorite discount) was disabled, and NO ONE from this agency even bothered to discuss that, I am guessing customer satisfaction is not what they are after. The sole reason why I still am dealing with this agency, is I want to give them benefit of the doubt, dreaming of someday getting the same standard of service I got from my Texas State Farm agent...

Very friendly and professional office staff, 100% of the time, no matter when I call or who I get…read moreon the phone there. It really does feel neighborly talking with them. I originally went to them because a friend recommended them because their rates were lower.

I love this office.:) Haley is amazing!! She has helped me with several different types of…read moreinsurance, and is always there to help. Highly recommended!!:)

After I found much better pricing, I sent a cancellation of Home policy - this office staff instead…read morecancelled ALL my policies. Whats worse, is that they didn't even tell me they had cancelled my auto policy - I was driving around without Auto insurance for almost a month! I found this staff to be vindictive and unhelpful. Thank goodness I haven't had to deal with a claim with them. I've since changed companies altogether.

They are not truthful agents they do not fight for you and you'd think they are paying out claims…read morefrom their own pocket terrible!!!

They say with me, explaining everything to me, making it simpler. Very glad I came to this awesome…read moreteam. Any problems, they handle it quickly. I am very happy with how they've done everything for me and my family. Alicia Moore and all her team are the best team State Farm has. Thank you Stephanie Leo for going over all of my policy, and showing me what I have and don't have. Even making it simpler to me so I'm not confused. I didn't see something that was confusing to me after leaving from there. She made it seem like a friend was talking to me. Very happy customer here.