I have received assistance with my devices and excellent service to my questions and search for…read morevarious products. I haven't shopped there in several months. However, I am very confident in their products and services.

Very disappointing experience. I came into this Staples with my two children looking for Needohs…read more An employee with black hair and orange ends told us that the only Needohs available were the Nice Cubes. We stayed in the parking lot for about five minutes and then saw a man leave the store with a Needoh advent calendar. When we went back inside, the employee was no longer at the register, but she saw us and came out from behind another counter. She pointed toward an area and mouthed "Needohs" to the employee at the register, then went back behind her regular counter. Based on what we observed, it appeared that Needoh products were being held aside rather than being made available to customers. Whether they were being held for other customers or for another reason, the interaction left us feeling that we had not been given an honest answer. What made this especially disappointing was that I was there shopping with my children, not trying to buy inventory for resale. Seeing other customers leave with the products immediately after being told they weren't available was frustrating and upsetting for my kids. I understand that inventory can be limited and that stores may have policies about high-demand products, but customers should be given accurate information and treated consistently. This experience was very disappointing.

I would like to say thank you to Eddie, Judy and their team for their professional, sincerity, and…read morehard work in setting up the furnitures of our 4 offices. They communicate effectively, are responsive to inquiries, and handle challenges with grace and expertise. Their dedication to customer satisfaction is evident in every interaction, making them a reliable partner in any project. Delivery and installation was completed to specifications with minimal supervision.

Found this company on Yelp and it has been a great experience; the service is A+ with the owner…read morebeing very knowledgeable and professional. Would recommend highly to those looking for office furniture. You don't find this quality of service anymore! Thank you Eddie and Julie!

Had an excellent experience getting our TSA Pre-check transaction done with Brandon at the Staples…read morein Brea, CA. TSA pre-check is good for 5 years! Just for this month (May 2026) they are running a promotion - $20 off for qualifying applicants under 30 years old. Brandon was knowledgeable, patient, thorough and quick. He walked us step by step through the process and explained other features/options offered for our travel portfolios i.e. Clear. We applied online a few evenings before, scheduled an in-store appt and Brandon closed up the transaction in less than 10 minutes!! I would recommend going to Staples to get your TSA pre-check handled quickly and efficiently.

I have been to this staples several times, and honestly not sure how it remains open. The store has…read morelittle to no customers, and very few employees. In the past I've had decent customer service at check out. Today I went in to use the self service fax. I had a fairly large packet I needed to fax to a doctors office. I know faxes are very outdated, however this machine quoted me over $140. I was expecting $10-15 max, but with the outrageous price it quoted me, I canceled the order and left. I think staples really needs to rethink their pricing on this. I was faxing to a local number, not even out of state. I will likely not return here unless absolutely necessary.

I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

Jeff was great . Super helpful and they gave me a nice bundled price. Very pleased overall.read more

I bought a computer desk. Within 6 mths it started peeling on the top surface. Looks like cheap…read morepaper was glued all over the desk to make it look expensive. I contacted office depot and i was told to contact the manufacturer. That they cant help. I dont know who the manufacturer is?? Office Depot should have helped me.l wasted my Money buying this desk which infact looks ugly now. Office depot can still help me by contacting the manufacturer snd resolving the issue Pathetic customer service

Honestly love this store. The staff here is great. Always receive great help at the print station…read moretoo from Jose & Matilde. Will continue visiting the store and recommending!

9/26/26 I stopped in to drop off a return for my Mellow…read morePillow, and as I was waiting in line, I realized I had forgotten to print the return label. Doh! Sara was so kind and helpful and let me know that I could simply email the label to her. It took a few minutes for the email to come through, and she quickly processed my return and provided me with a receipt. I was so thankful they had this option, which allowed me to complete my return without having to make another trip home. I'll definitely be coming here in the future for any FedEx shipping or return needs. Thank you, Sara, for the great service and for making what could have been a frustrating moment so easy!

I went to this FedEx location to return a package and was met with poor customer service from the…read morestart. Despite being the only customer in the store, two employees appeared to argue over who would help me, which made it obvious there are issues among the staff at this location. The employee who eventually assisted me had a negative attitude throughout the interaction. Instead of properly inspecting the package, they shook the box, heard slight movement inside, and immediately insisted I needed to purchase a new box or extra padding. After adding significantly more padding, my husband returned with the same package a few days later and experienced the exact same issue. Employees again refused to inspect the package before rejecting it and cited a supposed policy requiring "no sound at all" and "no bends on the box," which seemed unreasonable and inconsistent with FedEx packaging guidelines. At that point, it honestly started to feel less like concern for packaging standards and more like employees were using vague interpretations of policy to pressure customers into buying additional boxes and padding materials.

Thomas and his team are amazing uses for printer repair now my laptop crashed. He saved it all…read more Thank you so so much. A+++. Thank you

Bought a copier from this office solutions shop and couldn't be happier. The all staff was…read moreknowledgeable, honest, and never pushy -- made the whole process easy. Delivery and setup were on time, and their follow-up service has been excellent whenever I've had questions. Customer service is A+; I'd recommend them without hesitation.

Patti was wonderful to work with. Fair price and excellent service. I came to them with only a…read moresmall office need but she went above and beyond to ensure I know all my options and was satisfied. I plan to use them as my business expands and recommend them to my other locations.

They did a great job of finding exactly what we were looking for. Personal touch that really…read morehelped! I will definitely use again in the future and highly recommend!

I came here with my daughter to tour this place since she's coming this semester. I want it to buy…read moresome souvenirs to show how proud we are of her new accomplishment. The store is bigger than it looks, all organized and clean. We visit the two floors, first floor is clothing and all titians related goods. Second store they have schools supplies and a nice area to sit and read . They offer us discount with her new school ID. The cashier was a student, well versed and knowledgeable of their store. They have many things to choose from and merchandise on sale. You can find many things at good decent prices.

I visited Titan Shops frequently when I attended CSUF. They have a wide selection of Titan…read moremerchandise, including shirts,hats,mugs, and jackets. The service here is pretty good as well. It's located near the TSU and Titan Walk. If you are looking for a place to buy CSUF merchandise at a good value with friendly employees, this is a good place to visit