Disappointed :( I really used to enjoy coming here as the staff were welcoming and spent quality…read moretime on the clients. This time, we Went for 3 pre-scheduled pedicures for my birthday. Even though we all started at the same time, One of us were done at least a half hour before the others... we were all getting the same type of pedicure and type of polish. Also, no communication from staff , minimal leg massages and the whole thing just felt rushed. In this economy, it's tough to set aside money for these extras so there is some expectation of good service. We tipped well (20%) but were prepared to tip more. Wish it was a better experience overall

So I have only recently moved into the area and tried this salon out a couple of times. Due to my…read morelast experience I will probably not be back. My experience over the phone is always questionable considering that if a tech answers the phone they always have to pass it off to someone else rather than being able to answer questions asked about service. My first time calling was on a Sunday, I was told it was too booked out for a walk in/ make any appointments & then had to seek service elsewhere. My first appointment I just had acrylic removed. My second appointment I asked for an acrylic overlay on my natural nails. The vibes are always busy. No one really talks, but the techs between themselves which you can't even join in because it's in another language. When I have tried to have genuine conversations with the techs it's met with no replies. Which makes for a very awkward interaction. This last service when I called to make an appointment I was met with attitude when I simply asked what the appointment would need to be booked as considering I got overlay & hadn't done that before. The phone got passed around and then whoever I spoke to got really annoyed it seemed when I kept asking questions about service. I then come to my appointment(a few minutes late), but then just sat there waiting. My appointment was at 6:30& they didn't even bring me back for a pedicure until 7:15. They didn't ask me what kind of pedicure or even give me a price list. Then when the tech finally started on my nails it was 7:48 and they close at 8pm. So at this point I can tell she is rushing and she didn't even ask if I wanted my nails long or not. She just shaved down all the grown of my natural nails which honestly still has me very frustrated. She mentioned cutting some, but not COMPLETELY FILLING DOWN ALL MY NAIL. Then cut to when I go to pay they charged me $53 for a FILL. Yeah, read that again. A FILL which I was told should be cheaper. So I ended up walking out paying $110 and still included a tip. Luckily I pulled extra money out before the appointment. If i didn't I wouldn't have had enough. This was completely unprofessional & lack of communication makes for a very bad interaction. Currently you can see where the fill was because I wanted French, but my nails are literally 2 colors & then the French tip. My service was rushed, overpriced, and not even saved with a good interaction. If I was a regular I could partly understand the lack of questions, but again I have only been here a couple of times. Not enough for them to completely autopilot and not ask for what I want considering I am PAYING for a service. Considering all the great reviews from the place, this is very surprising & upsetting.

Amy always does a great job! She is accommodating for appt times and has a very clean salon. She…read moredoesn't soak off the previous manicure which I appreciate, she lightly dremels it off. Much healthier for nails. She's been my only manicure person for years.

Amy is amazing! She did such a good job with my dip manicure and truly knew what she was doing!…read moreExcellent conversation and great experience!

I have been coming to see Mary at Lemoyne Nail / Sassy Nails for 10 years. I'm loyal because Mary…read moretakes her time to make sure my nails and toes look amazing before I walk out the door. She and her team at both salons do amazing work. They also have a loyalty program that allows you to earn discounts on your services. Check them out. You won't be disappointed.

I was in on Saturday to get a mani/pedi. My nails had chipped later in the day on Saturday…read more I tip too much- it's a defect of mine. I guess I felt bad there were no other people there. So I paid $80 for nails that have little girl purple on them (the color was much darker in the book), and that didn't even stay. It's Monday and I'll have to take my fingernail polish off. It wore off already in the corners. I had fun while I was there, talking and laughing with my friend and the staff. But I won't go back.

I have been going to Model nails for over a decade now! Always very convenient with appointments!…read moreNice quiet atmosphere. Excellent friendly service.!

I am so pleased with my nails! He took his time and did an amazing job! Perfect shade for…read morefall/Thanksgiving. I highly recommend Model Nails and will definitely return whenever in the E-Town/Mount Joy area

Under new ownership, a nice family! Their youngest employee talked me into treating myself to a…read moreDiamond pedicure. It was amazing. She picked a sparkling pink polish to top it off.

I don't usually leave negative reviews, but I felt this experience needed to be shared. I had my…read morenails and a pedicure done here last Saturday with Ivy, and within just one week everything looked extremely unprofessional. I specifically asked for almond-shaped nails, but Ivy did not listen to what I was asking for. All of my nails were uneven, poorly shaped, and the polish application was messy, especially around the cuticles. There was noticeable lifting within just a few days. It got to the point where I felt embarrassed by how my nails looked and had to go to another salon to have them fixed, which is very frustrating after already paying for the service. My pedicure was also very disappointing. It felt rushed and was done in about 20 minutes, and the polish was uneven and already chipped shortly after. On top of that, I brought my niece with me, and she also received a pedicure and a gel manicure, so I spent a significant amount of money that day. Given the total cost, I expected much better quality and attention to detail. Overall, this was a very disappointing experience and not the level of service I expected. I would not return.

Asked how much everything was before I got the service. They added an extra $10 because the french…read moretip design was "harder" to do. I've never heard of that before. Won't be coming back.

It's always quiet and relaxing. They don't bring their kids to work and they don't chatter back and…read moreforth to one another. Highly recommend.

I went to get my nails done for a wedding on a whim two months ago. First, the man sitting in the…read morefront immediately barked at me the price. Okay.... I sit down, and let the manicurist know I hardly ever get my nails done and I'm inexperienced; she shows me colors, I pick a shiny silver/white one. They looked great! Two-three weeks later, I figure okay, that's enough. Nail polish remover doesn't work. ?? A friend said it's GEL. (It's what?) SHE tried to get it off, soaking and wrapping my nails for 15-20 minutes. No such luck. I eventually got most of it off but my nails were ruined. They still look like I've been working in a sewer system. Never again.

They are SO sweet! Lee is a kind man and did a great job and was very patient with me when I was…read moretrying to pick a design and color. 10/10 service !!!! Highly recommend.

I've been here two times both times they messed my nails and toes up. First time I went back and…read morethey fixed my nails so I decided to give them another try. The second time I went they did my nails good but they did rush my service she had my body turned every which way in the spa chair while I'm getting my pedicure done she's doing my full set. They had an older man start my pedicure which he only focused on rubbing my legs that everything else was barely done. I asked for one toe with acrylic because only one toe was chipped the lady they then had come finish my pedicure did a horrible job with acrylic application she couldn't make both feet match up the application is so thick it hurts the French tip is visibly not equal ones thin and the other is thick they also told me one price and charged another to my card I had to call them they asked if I gave them a tip because maybe that's why more was charged i said no then I was told they have a fee for their debit machine I asked him a fee of over $5 he then told me to come back with my receipt to the shop to get partial refund of my money it had to have been a mistake please do not dispute it. I will definitely be disputing them. They use to be one of the best nail salons in hbg but they are going way down hill. Be careful when spending your money here!

Matte barn red color & same regular polish on the toes. The toes look amazing this time but I…read moreforgot to take a pic. I'm very pleased with the manicure too! The nails are a little thick but not a big deal.