CANNOT RECOMMEND I had a very disappointing experience at…read morePaula's Wig Boutique. I purchased a wig and waited for it to arrive, only to find out when I went to pick it up that it had already been cut and altered before I even tried it on. I was never consulted about changing the style, length, or shape, and I was shocked that such a major decision was made without my input. The entire interaction left me feeling uncomfortable and unwelcome. Instead of feeling supported and listened to during what should have been a personal and confidence-boosting experience, I felt dismissed and small. On top of that, the prices are extremely high for the level of service provided. For what I paid, I expected professionalism, communication, and respect. Unfortunately, I cannot recommend this shop based on my experience. Hate and racism live here.

Absolutely love Paula's Wig Boutique! Great selection, friendly staff, and amazing quality wigs…read more Highly recommend!

CANNOT RECOMMEND I had a very upsetting experience at Gabi's…read moreWigs. I left my $4,000 wig overnight for a wash and dry service, trusting that it would be handled with professional care given both the value of the wig and the shop's pricing. When I returned to pick it up, the wig had been stretched out so much that it no longer fit properly and was no longer wearable. The cap and overall structure felt compromised, which is devastating when you've invested that much money into a piece. When I raised my concerns, instead of receiving support or a solution, I was told that going forward my service price would be increased by 50%. That response felt dismissive and punitive rather than helpful. Overall, this was a terrible client experience. The wigs and services are already extremely expensive, and based on how my situation was handled, I cannot recommend this shop. This shop owner has completely lost her sense of civility, decency and mental composure.

Most beautiful wigs I've ever seen. Amazing quality, genuine European hair…read more I tried on a few wigs there, and the hair is soft and incredible. I can't wait to show up at work in my new blond wig!!

the Sisters in this store are what makes the store "incredible"! from you walk in the door - you…read moreare greeted and they go beyond to assist . one of the CSR rep tried my curling iron to make sure it worked ! that is NOT something you de anymore . the Sisters also were not shy in giving out compliments and making a person feel good about themselves . I suggest everyone give this business more business . You don't stay in operation this long if your not doing somethin t Right

They have a really nice selection of wigs that range in price. I found the prices to be very…read morereasonable. I really appreciated the time the staff spent with guiding me through my options and finding the right shade of colour. I will definitely pay them another visit.

I was concerned about my hair loss after a bad perm, but when I went to this store they gave me…read moretips and helped to find solutions for my hairs... I loved the store and the staff! I've got everything that I needed. Now, whenever I need something I buy with them online or in store

Can't support a place that doesn't allow service animals. The owner was very rude about it.read more

I went on a online search to find possible places in TO that would do extensions for thin hair. It…read morewas about midnight when i found confident hair. Left a message...got a fast friendly call back next morning and had appt next day. Came in (use side entrance!) and met Margaret. She told me my hair was just too fragile and thin (kinda figured...but needed to hear it from a pro). She showed me a few alternatives that she had and my piece with perfect colour, shape and beautiful european 100%human hair was waiting for me. I was crying i was so happy i finally look normal, beautiful, natural. Looks and feels natural. Thank you Margaret! I love it!

I waited weeks for my custom-made wig from Confident Hair. What a huge disappointment!!! I wasted…read more$2,500 on a "supposedly" custom wig that does not fit properly AT ALL! It is far too big for my head and the wig quality itself is just atrocious, very bulky and heavy. It also does not seem to be the same quality hair that I chose...it's much coarser and the colour is all wrong. When I called Margaret, the owner of Confident Hair, about my complete dissatisfaction with her product, she was completely unwilling to take it back and refund my money. Do not buy your wigs at Confident Hair... the products are substandard and there is a total lack of customer service. For the best quality wigs in Toronto, and the friendliest service, go to Confidential Hair on Avenue Road (the names are similar so don't confuse the two places!)

Do not trust these people. The so called owner Evelyn charged me $553.70 for a wig on May 22 and it…read morewas supposed to be done in time for a party on June 18th. It wasn't done in time. I then told her as long as it was done by a wedding on July 29th I would be ok. But it still wasn't done. Through this whole time she ignored calls and messages and I had to essentially threaten her to get my money back. I came to pick up my July 28th and she was short so I only go a partial payment but she promised to etransfer me the balance. A week later and I am STILL waiting. She responds extremely unprofessionally and doesn't have any respect for customers who spend an arm and a leg for cheaply made products. BUYER BEWARE STAY FAR AWAY FROM THIS "BUSINESS"

Very poor communication. Terrible quality. Had to pay in full up front and after her staff member…read moreeven realized the wig was poorly constructed (and told her so) the owner took forever to partially pay the money back and refused to pay the rest. No customer service at all. Buyer beware. You stand a better chance buying online with PayPal, at least they guarantee you'll get you money back if it's not what you ordered.

Stellar experience! Service was quick, professional and so reasonably priced. I wanted my wig…read morematched to the colour of my hair and it is flawless!!

Disappointed 20yr customer here. Very High Prices....each…read moretime i am getting color and highlights on my short hair the prices get higher. Feels like an old lady getting scammed by a so called friend!!