I'll be the first to admit when someone rights a wrong, I won't keep it to myself, I will share…read more Floor and Decor delivered 20 pieces of broken tile to our construction site, but the tiles are so large, 48"x48" that the breaks were not discovered until the end of the project. Our GC contacted the management team, and they graciously credited twenty broken tiles, which amounted to a $2,100 credit. I would like to comment them for being honorable in regard to their customer relations. I am giving them five stars.

Had appt and met with store designer on Feb 9. Great person and she took the time to show us…read moreoptions for our upcoming remodel project. She made an appt for us to meet with one of their in-house contractors (915 Prestige) for estimate on Monday Feb 10. Thought we found the perfect place until the contractor arrived and then went downhill from there. Estimator appeared to be in a hurry, and didn't take any measurements. Before leaving he stated estimates would be sent to store designer who would then contact us for project cost. I ensured that he had our correct contact info since he stated the designer didn't provide our email. I then returned our borrowed tile samples on Thursday Feb 13 and to follow up on estimate status. Informed designer was out to lunch and left my name and phone number with store staff. As of today, Wed Feb 19, have not heard back from either store designer or contractor. At this point I have engaged other contractors for the project due to lack of follow up with us. Experience has left us very disappointed and takes them out of contention for any future projects.

Jorge is amazing and worked with the my parents to install all that they needed done to make their…read morebathroom and showers handicap accessible

fast and very fair price. I would refer to family and friends. They came prepared and job was well…read moredone.

We love hiring this company to do upgrades to our home. They are flexible, reasonable pricing, and…read morehigh end products!

I kept looking for a tile installation person and nobody showed up because it was a 12x12 and…read moreconsidered a small project. Finally, I called the company Stileish and Ricardo showed up and gave me a quote. I went to the store and picked the tile on sale with everything included. They are very professional, showed up on time, brought everything they needed even a broom.and dust pan. Very happy to have hired them!!

Choices! Choices! We were still in need of tile for the master shower floor as I had such a bad…read moreheadache last week from Floor and Decor! I opted to try Interceramic Tile, which was recommended by my contractor. I was not disappointed whatsoever! I found the perfect marble tile! The best part? I saved over $20000. It's arriving in 5-10 business days from Houston, but still with plenty of time before the tile gets set. Very helpful and approachable vendor. The first person I approached was not very nice, so I went to seek advice from someone else. Glad that I did. The lady was named Val, and she was extremely knowledgeable and very helpful. I left feeling satisfied with my decision and purchase. Recommended.

I went to Interceramic Tile to purchase floor tile for our primary shower floor. I paid close to…read more$400.00 for 3 boxes of tile to cover an area of approximately 18 cubic feet. I picked up my tile two weeks later, and the tile I picked up was an entirely different color from the floor sample. I selected a marble, white and grey (photo included) and ended up with beige colored tile. Needless to say, I was not happy, and when I spoke with the manager, he said they absolutely have a NO RETURN, OR EXCHANGE policy. I know that he realized that the misrepresentation of goods was on them, so the SOLUTION that he offered me was to purchase a replacement at no mark up. This was clearly not a solution for me because I would be stuck with the tiles that I paid for, and still gave to drop a few hundred dollars to purchase new tile, with no guarantee that I would receive exactly what I would be paying for. I was disappointed, but the silver lining is that our granite and bathtub do have veins of light gold, so fortuitously, we can use the tile after all. I am grateful that we are coming close to finishing our house, and do not plan on purchasing more tile in the near future. I do not recommend this establishment, and will not return.

Absolutely terrible customer service... they make you wait 2 hours to get your tile then when you…read morecall asking about your order they said "there looking for it" ... Interceramic won't be getting any of my business anymore.

I came here on recommendation of my tile installer, otherwise I wouldn't have bothered to drive…read moreacross town. They have a decent selection of beautiful products, but there was zero customer service. I was in the showroom for about 15 minutes and even though there was only one other person in there, I was never greeted, asked if I needed assistance, or really even acknowledged. Since there weren't any prices listed, I don't know how competitive they are to the other places I've shopped. Not worth the drive across town.

Glen and his team are just beautiful and amazing people. Gabriel, Beto, George, Will, Ernesto,…read moreFreddie and others are all so professional, courteous, respectful of our home and kind towards us and our needs. The work they did for us in our master bathroom was incredible. The care they took ensure the remodel was as unintrusive, clean, and neat as possible was so very appreciated. Punctuality was never an issue. Glen and each of the team members kept us abreast all the time. Any change, any hiccup, any need was always explained. The craftsmanship and work was the best we have experienced over the past 17 years related to our home. We could not be happier. Thank you Team Glen!

do not buy your here is very warped, sometimes comes out too thick too short contaminated broken…read morecorners specs water spots my friend works at the Daltile manufacturing company on railroad and they let a lot of defects go by. bad tile should never hit a customer home don't buy from this place

From the owner: Daltile is the industry-leading brand of ceramic, porcelain, glass, metal, and stone tile as well…read moreas mosaics, extra-large slabs, countertops, exteriors, and roofing tile. Daltile products are distributed through over 250 company-owned sales service centers, stone slab yards, and gallery design centers that service a robust network of trade customers. Daltile products are also sold through independent flooring retailers. Dedicated to innovative product development and distinguished style, Daltile provides a rich palette of quality products created to inspire residential and commercial designs.