I called to ask about services, and the lady spoke to me as if I was the problem. Regardless to how polite I became, she just became even more dry and unhelpful. I will never trust a company that speaks to me like this before I even hand them my money. Gross. read more

I love this place! Jason & Ray have always been so helpful they even have me a extra few days when I was late with a payment. They are very friendly and always willing to help read more

Today I was provided excellent customer service from Christa! She was very pleasant and professional. She made the process of my loan go quick and easy. I thought for sure they would not be able to help me. But Christa saved the day! Happy Monday to me! read more

Upon signing for a title loan with this company, we were sure to ask how long after a payment is due until they repo the car. They said they let it go 30 days before they "start the process." They say, "we don't want to take your car, we just want to get paid back." 21 DAYS after a payment was due, they took my car. We called and the extremely rude woman that spoke with us on the phone said "oh NOW we can get a hold of you." She then said to get caught up that we needed to pay 2 payments. We told her, no, we are 21 days past the due date. She told us that the next payment was due when it was still 10 days away. Then got frustrated when we corrected her a few times and she said "fine, what CAN you pay?" We were told that they were quick to take our vehicle because it was valuable and therefore got bumped before the other cars that were less valuable but more past their payments than ours! After they quoted like 4 different payoff prices, they finally looked up the account and probably fudged the numbers anyway. This company is DIRTY. DO NOT USE. Not to mention that the repo company they used hooked up my car to the tow truck, drove it around the corner, then unhooked it, had his wife hop in and drive it an hour back to their tow yard. Yes, we saw this happen and our almost full gas tank was just about gone and the radio stations were tuned to Mexican radio (which we do not listen to) when we got it back. Great company as well. *eyeroll* I'm super thankful for amazing friends that helped us get our car back. They just called to offer us a special. LMFAO. Glad they reminded me to write this review. read more

If you're considering this type of loan my advice is to make certain you completely understand the terms of the agreement; make sure you're comfortable with the financial commitment you're making. If you do decide to move forward then THIS IS THE COMPANY TO GO WITH! We're currently in the middle if our 3rd loan with them. We were able to pay off the first 2 loans no problem. Several months into the 3rd one, however, my husband got sick and we found ourselves in financial trouble. It's a very scary and stressful situation to be in but the staff at Fast Auto Loans on W. Florida have been so helpful and supportive...Jason especially! He understood what we were going thru. He made certain to keep the lines of communication open with us even when we didn't. I would absolutely recommend this company to anyone looking for this type of loan. On a more personal note...Thank you Jason for everything you've done to help us. One day I will walk in and make my final payment on this loan and our business relationship will end...but my hope is that our relationship as friends will continue to grow! Thanks again read more