Mandy is amazing , She gets it done and even with difficult people. I had a tight dead line and my…read moreattorney forgot some paperwork, needless to say I had to serve again she did that too. I'd highly recommend A Better Process and I'm not her brother either a real paying customer.

I've used and recommend this company several times since Mandi took over the business…read more They are Always friendly and professional. . We hired Mandi to serve a law firm who tried to lie to us. Mandi had all the documentation ready to prove otherwise! She had our back. I definitely recommend a better process!

November 15, 2016: Sadly, I am updating my review here to lower my rating. He had been an…read moreincredibly responsive attorney who was on top of things until the trial in June 2016. The only remaining item was a distribution of the IRA. It has been 5 months and we've sent 20+ emails and phone messages with only one returned call 3 months ago. I understand busy, but that is simply neglectful. Just a returned phone call with some explanation would have made the difference. As it is, there will be tax consequences if this is not settled before the end of the year, and we live in San Diego now so dropping by his office to find out what's going on is not an option. 7/15/2016: A very honest and hardworking family law attorney, which is pretty tough to find in El Dorado county. He is reasonably priced, answers the phone, and gives it to you straight. It took a year and $65,000 to another attorney who was actually worse than self-representation to find Brad. He has worked hard, and been up front, and a breath of fresh air in a place even the Bar Association has classified as one of the worst counties in California to find fair representation.

I jave to say brad was not the best attorney for a public defender.. never really returned my phone…read morecalls or texts. Been 5-6 months going to xourt for my daughter and right before court i get a call from a different attorney daying brad is no longer my pointed attorney. The system is set for us good people to get skewered over and lose the ones we love.. i should of been my own attorney probably had a better chnace to get my daughter back. Just how i feel about any attorneys in placerville area.

Elida came to our house and gave an estimate for a one-time special occasion moment. She did a…read moregreat job at a reasonable price and an appreciated timeframe/schedule.

We were looking for a reliable cleaning service that was reasonably priced, and found Elida's on…read moreNextDoor... Elida came to our house and gave an estimate for biweekly cleaning. I hired her on the spot. We couldn't have chosen a better service-they are respectful-they do a thorough job of cleaning our house. I always get a text the night before, reminding me they will be here the next morning. We've been using Elida for about a year now... they really are great at what they do!

I did not like the service I (did not) receive at this business. Newly retired, I needed help…read moreunderstanding the changes that would have to take place on my taxes. I was told the first year I picked up my completed taxes there, if nothing changed I could expect to pay the same amount in taxes for the next year. It was a manageable amount. "If nothing changed" was not explained. As a result, this year I had to pay $7000 in taxes. Nothing was explained to me. What may be obvious to them was not obvious to me. I went to a CPA for that reason. In the end, this year, I went to the office, had a brief talk with Roberts, learned nothing, paid my bill in full before I left - nearly $600, basically, for entering last year's information into their computer. There is nothing complicated about my taxes. I had not received the answers to my questions or information I needed. Roberts was not helpful. Two days later, I received another bill for $50. I was surprised, and I was insulted. I had paid my bill before I left his office that day. No one mentioned that a brief discussion with Roberts would cost another $50. And, when I got home, after trying several times to pay my taxes online, I figured out why I was having trouble, my address was wrong. The prior year they had entered the wrong zip code on my taxes. As far as I'm concerned, I ended up paying, paying, paying. I really do hate wasting my hard earned money. Sincerely, Obviously unhappy customer.

Michael Ocensak is fairly new to Roberts & Company, and they are lucky to have him on staff…read more Michael is always responsive, explains scenarios, responds to my questions, and always gets my returns completed in an expeditious fashion. I believe that great companies are made up by great people, and Michael is definitely contributing positively for the reputation of Roberts & Company as a trusted advisor when it comes to accountancy and taxes.

Amazing and professional service. New customer and will be a long term customer. Absolutely…read morewonderful. Can't be happier with patty and team.

Excellent service. Professional and friendly. Everything I asked her to do was done quickly and to…read moreperfection, and even with a few extra touches! I have mobility issues, and Patricia took great care getting things done that are difficult for me to handle regularly.

Outstanding Paralegal. Carol answers the phone personally every time or returns your call or email…read morevery quickly if she is on a call. Carol has worked miracle for me and got my support reduced drastically. she saw my case through to the end and was very helpful. I will be recommending her to anybody I know in need of a Paralegal or someone that needs a good support team. Steven

Super efficient and very proactive. Professional acumen throughout the entire process.read more

Bill was a pleasure to work with, especially given the circumstances created by a drawn out divorce…read moreprocess. Unfortunately, this was a much longer process than it needed to be, but Bill took it all in stride. His knowledge of the law and the procedural aspects of practice in El Dorado County was unmatched in my experience, and his rates reflect the broad depth of knowledge and experience he brings to the table. Bill was patient and professional, and I am incredibly grateful he was on my side throughout this process. I could not recommend him more highly.

Bill is very calm in the storm, intimidating in the battle, and comforting when needed. He is…read moreextremely knowledgeable about family law and the players within El Dorado County. I called another attorney to get a second opinion about my case and they straight up told me that Bill is the most knowledgeable about case law in this area, and has been for a long time, and that I was in good hands. Bill has been honest about everything from the beginning, has true integrity both with me and with the court, and is genuinely a good man. If you're looking for a shady attorney who fights dirty, let me know and I'll give you recommendations. But if you're on the other side of that shady attorney who is fighting dirty, Bill will help you find peace and strength while he deals with the chaos.

These are the best group of people for taxes! I have used several before I came to this area…read moreincluding some very expensive who provided food which didn't help with my refunds. Don't know why I had not done the review. We have been with this wonderful family, George, Helen and Bill for last 18 + years. I wouldn't trade them for anyone. Thanks so much for being there! Usha and Chris PS No matter what your needs for taxes, they will help!

Good accountants are difficult to find. Sierra Business Service is a dream come true for anyone…read morelooking for efficient, capable professionals. They helped me with my personal and business taxes, and I recommend them highly!