I had given old my car to my mother. I had it cleaned as a present for her. They did a wonderful…read morejob Inside & out. It smelled like a new car again. I would definitely recommend them. Friendly service. It was ready on time. It looked beautiful.

I had some serious stain/residue problems from parking under a tree in my driveway. The hood and…read moreroof of the car were a mess. Dave, was able to get all the marks off. ...not an easy task! The service was great , they dropped me back at my house. ..and picked me up when the car was done. The work is quality and the price is good too!

Excellent service provided from Esteban and team. Car went in looking rough and came out looking…read morebrand new. Definitely will be back for future service.

Met with Esteban @ Steamtown over the weekend to discuss the detailing I wanted. He was very…read morepatient & professional listening to my concerns and assured me they would meet my expectations. BTW: I was able to bring my car in a day earlier than scheduled since there was a cancellation. :) Well....The job was fantastically done! He paid close attention to the trouble spots and even pointed out some areas I hadn't noticed under the rear floor mats. This detail was so thorough and careful and done in a way that shows Steamtown takes great pride in their work. That made me very happy because I take great pride in my car and don't trust just anyone with it! The price point was not disappointing at all. I was absolutely pleased with the end result and will continue to patronize their business as long as they're around!

I had ceramic coating performed and Carlos and his crew did an outstanding job. The car was…read morefinished when promised and it looks perfect. Carlos and his team are truly meticulous. Highly recommended.

Exceptional quality detail work!!!! Incredibly great job!!!!…read moreNow for the details: I'm a big car guy, love everything with a motor and goes. I've cared for all of my cars and treated them all like a Ferrari GTO even if they were a Chevy Citation or a Honda CRX. I took pride in the care and detail of all of my cars. I've had others work on my cars but never lived up to the standards I've placed on my rides, till now! Carlos went beyond my expectations of level of detail! I thought I was anal about cleaning my cars! Before I handed over the keys to my baby we discussed practices and thoughts on car care. Carlos was checking all the boxes. Pre soak, soap foam cannon, rinse, clay bar, wax, etc. I felt confident he was going to do a killer job. Next day I picked up my car, holy sh*t! It looks better than when I picked it up from the dealer!!! I'm VERY impressed. First time in 30 years of owning and caring for my own cars I've met someone that surpasses my level of attention and detail. Obviously I will take ALL of my cars back to Carlos for detail work. HIGHLY RECOMMEND

I scraped the back end of my Honda HRV and took it to Mark. Not only did he have it fixed, painted…read moreand polished in 3 days but it looks like a new car. I can't tell you how much I appreciated how fast he took the car in, got the work done and did a beautiful job! Will recommend Carter's to anyone who needs body work!

Had some bad luck lately and Mark and his team helped us out a bunch. I can't recommend this place…read moreenough for how beautiful the car turned out! I'd give more than 5 stars if I could. No one can do a better job!

If I could give a negative star review, I would. My daughter's car was towed here after a crack in…read moreher transmission when she was driving up in the area to do a side job (we live over 3 hours away). For the first 2 weeks, he would not return any calls. FINALLY he returned a call, and his exact words..."it takes too much work to put it up on the lift to see everything to make a list for insurance. Quite honestly, I think this is above my ability". We asked to get it towed somewhere else based on that info, and he said he was going to charge us for "storage", when he wouldn't even answer our calls or return them. The insurance appraiser showed up during his working hours that are posted on Google, but he was not there. He would do ZERO work prior to any $ being sent (let me add he only takes cash or a cashiers check). So on week 3, and after we paid for a new transmission and had it sent to him...as well as a $500 cashier's check for him to start the work...he "started" the job. Very hit or miss with conversations. He hung up on my mom (the grandmother of the driver) at one point because she demanded some answers. Over 6 weeks of working on the car...it cost us/insurance over $2,100 for him to "fix" the transmission. He is only open until 4 pm M-F and it said he was open on Saturday's. We said we would be up to pick it up on Saturday and he said he is not open on Saturday's and he hasn't gotten around to fixing the hours on Google. He then said he had an event all day on Saturday. We said we'd leave at 4 to be there by 7am to meet him prior to his event. He said "no"...I like to sleep in. The best I can do is 2. He then said he could do 11. We said we thought you had a morning event. He said, ok...I can do 10. It was lie after lie after lie. When we finally determined a time, he asked for cash. We said "no" (IRS may want to look into this dude). He asked for a picture of the check and said "it may be more"...we said "no" once again (as he told us it was and additional $730 balance numerous times). When we arrived, the place looks sketch (as an understatement). My husband (the step-dad) asked if he could take it for a drive around the block to make sure things were ok and so it would make it the 3:15 hour drive home. He refused until he had the check in hand. As I was waiting for my husband return, he said to his friend, "I need to go to the bank to deposit this before they make a big purchase. Good thing I verified this with the bank to make sure they had the funds". BEYOND disrespectful (considering it already was taken from the account). He also said the car wouldn't pass PA inspection and he saw other issues that he did not fix. We honestly didn't want him to, as a 4 hour job took him over 6.5 weeks to finish. My question is, if there was so much wrong with her vehicle and it isn't all fixed yet and it is not "reliable" to drive since the accident, why did he tell insurance it was "fixable" and why didn't he total the car? Why did he take on a job he was not capable of doing in a timely manner. It cost almost $1000 in Ubers during this time for my daughter (on top of the repair costs) and God knows how much more (because we need to take it to a MD mechanic that we trust). BEYOND DISAPPOINTED AND DO NOT TRUST THIS MAN WITH ANYTHING!!!! He will be reported to BBB and will also be getting reported to the insurance commission. Worst experience ever...like being in an accident isn't traumatizing enough. This made the experience even worse. I know I left out numerous details...but am hoping to save others from this hell of an experience.

I used to come here because of the price and convenience. When the older, pleasant woman is working…read morein the front to dry cars I love the vibe. I typically always tip. That being said a tip is not mandatory so if I have no cash on me that day and pay with my card for a wash I shouldn't be made to feel like a criminal. There is a heavyset younger girl who works sometimes to dry the cars and on the ONE day I came through because I had a membership but no cash, she flailed her arms in the air and huffed and puffed because I didn't have money for a tip. There is a sign she had out there saying tips are how she gets paid. 1. That's not my issue, get a new job. 2. A tip Is not guaranteed so don't expect one. And 3. The sense of entitlement is gross. I canceled my membership and won't return even if that means I drive 20 minutes away instead of 5!

Complete and total disrepair. Of the 5 bays only one actually worked. The only thing you can do…read morewell here is waste quarters. Drive through tunnel is so busted they closed it down.