All though friendly and responsive, Glass Doctor measured and installed a wall mirror (in my…read more$40.000 bathroom remodel), that does not fit the space correctly. Glass Doctor acknowledged the error but did nothing to help resolve or correct.

I had multiple window panes in my home replaced by Glass Doctor. Bill was wonderful. Professional,…read morecourteous and responsive. I had several window panes replaced on separate occasions. The technicians were knowledgeable and efficient. A much more economic way to repair windows without replacing them.

Our front post light fell over due it being 75 years old and the bolts in the base rusting through…read more Of course we now had a broken round glass globe in splinters which happened to match the light on our garage. We contacted Greatglas and ask about a replacement. They told us to send them the whole globe as a sample so they could accurately make a second one. Within a week we had the new and old globe promptly returned and we were delighted. We would use this company again as it was a great experience for us. Larry and Patricia Knight, Elkhart, Indiana

Bad experience. Spent hundreds of dollars on custom pyrex globes. They were made the wrong size…read moreand out of specification. I sent them back for rework or refund and have not heard from Berkley since. He does not reply to emails or phone calls. It's been 4 months since my initial order. BEWARE!

I would never deal.with you. Try several times taking window for repair . No response…read more Went to Bohemian Glass fixed and repaired in a few hour's. Definitely recommend Bohemian Glass

I called to have glass replaced in my sliding glass door. They were friendly, communicated great,…read moreand replaced my glass like new. A really good company that does a great job and clearly takes pride in doing it right. I'd recommend them to anyone.

We could not be happier with Cochran Glass. This is the second shower glass purchase / install…read morethat they have done for us. They are a family owned business who are true professionals with years of experience. They 100% helped with choosing the right shower doors & glass for our renovation. Communication throughout the process was excellent. They were on time & installation was perfect. Cochran is one of those rare businesses that value their clients - we will use them for all of our glass projects.

I had a dormer window replaced, due to the seal breaking. Meghan at the office is extremely polite,…read moreand efficient! Estimate was fair. Their crew that did the install did a wonderful job, cleaned up, on time, very nice! I live in North Batberry, and would highly recommend this Company!

We have used this company for projects on our past two houses! Love their work and the quality of…read morethe windows! I appreciate that they will do 1 or 20 windows! I will use them again!!!

I called and left a voicemail at 9 am on a Monday. By Tuesday afternoon, I did not receive a…read morecallback. So, I called again. This time "Samantha" answered the phone. When I told her I had left a voicemail 36 hours ago to no avail, she became irate. She refused to give me the owner's name and contact info as well.

Our tile installer recommended Master Shower Doors in Newark, DE. I looked at some reviews and I…read morehave to admit I had some reservations, but decided to go ahead since I highly respected the opinion of our tile installer. They did an amazing job! Wow! Stephanie was very knowledgeable and helped us choose our shower doors and hardware with confidence. Ron quickly came out and measured the shower stall. The installers were neat, courteous and professional. We were pleasantly surprised how quickly the doors arrived and how swiftly the installers put them in. It couldn't have been a more pleasant experience. I highly recommend them.

This company is a complete disaster--unorganized, unprofessional, and clearly unqualified. They…read morecame to our home twice just to measure our shower, promising a flawless fit and that the glass would arrive in two weeks. Fast-forward three and a half weeks, they finally show up only to realize their 300-pound sheet of glass couldn't make it up the stairs. Why? They only measured the bathroom--never considered how they'd get the glass inside. After struggling to haul it up the stairs, they left, came back the next day, and failed again. By the third attempt, they promised to order a new sheet directly from the manufacturer, but after an extra week with no update, I started calling. No answer, no returned calls. I finally had to drive down to their office, and when I called from the parking lot, I watched as the phone rang out--then walked in to find multiple employees sitting around doing nothing. They claimed they'd been meaning to reach out but hadn't called my contractor back, either. Now, we're on their fourth attempt, and I've missed work five times waiting on them. They still don't know where the glass is or when they'll actually install it. Like we're supposed to have no jobs or lives. Then, on the morning of their supposed final attempt, I spoke to Jeanne, the owner. After messing up this job four times, she tells me she's "done coming out of pocket" for their incompetence. She had already decided to refund my money--and then hung up on me. After a month and a half of this circus and five no-show appointments, she just decides to bail and leave me hanging. Jeanne has to be one of the most disrespectful business owners I've ever encountered. Not only was their scheduling and communication a total joke, but they sent people who weren't even capable of handling the installation. For this company to ghost me for two months and then cancel the job outright is beyond outrageous. My contractor and I are both African American, and while I didn't want to believe that was a factor, after dealing with this company, I'm not so sure. Since moving back into a marginalized community, I've seen this attitude more than once--people assume there's a lack of knowledge or professionalism on our end. But here's the reality: I own a business myself, and I can assure you this level of incompetence and blatant disrespect is unacceptable. They talk like they're professionals, but it's all smoke and mirrors. Avoid this company at all costs.

Mr Witt has done work for me in past at my mothers house. Very caring and reasonable man…read moreconsidering the hardship of dealing with elderly people with advanced dementia. I just called him again for more work a remodel bath wall and floor.

I first contracted with Bill back in 1994. I was writing a column in the Sunday News Journal. He…read moreactually contacted me first for help with one of his dogs . And we eventually set up a barter as we were in need of a powder room renovation. He was always polite, thorough, clean, on time and he provided exceptional craftsmanship. We've since used WIT Services to replace all 42 or 3 windows in an 80 year old home we moved into (now 104yrs old). And the same quality and care went into the project as when we 1st worked with Bill 30 yrs ago. To this day we've had no problems whatsoever with those windows, and we're about to call Bill again for our latest project.. a cedar tree bench/deck around an 80ft cedar tree in our backyard and some new matching steps and landing for our back door.