I love this service. They are there when you need them and the nurses that were assigned to me were…read morewonderful. I can't say enough good things. Highly recommend when you need that attentive care.

Very good company. They were real flexible with me and my last minute changes. Taylor was a great…read morehelp

the nursing staff left me in my own waste for three hours every day i was there. except one day,…read morethey left me for five. avoid this place

I am very thankful for the friendly staff at Windsor. They communicate well with family members…read morewhen a question is asked or a request is made, and they are welcoming when visitors come. My experience has been that they care for their patients and truly want what's best for them. This place is a huge blessing compared to the other facility my loved one was in.

I have to admit, after reading some of the Yelp reviews, I was hesitant about bringing my dad to…read moreAlcott. A friend of mine had a good experience there with her mother, though, so we decided to give it a chance. I'm glad we did. My dad stayed at Alcott for about 4 months, and overall we had a very positive experience. The nurses, caregivers, PT, and OT staff were wonderful with him. They were patient, attentive, and genuinely caring toward my 90-year-old dad. Most importantly, he left much stronger and in much better physical condition than when he arrived. One thing that really stood out to me was how clean the facility was. There always seemed to be someone cleaning, and the staff truly tried their best to care for the residents. I know people complain about the food, but realistically it's hospital-style food, and they have to prepare meals that work for elderly residents with different health needs. We ended up bringing some of my dad's favorite foods whenever we visited, which helped. I also want to give a special thank you to Ms. Fern from Social Services. She was incredibly helpful in guiding me through the process of finding an assisted living facility for my dad, and she even followed up after his discharge to check on how he was doing. That meant a lot to our family. My dad was lucky and ended up having great roommates who looked out for each other, which was really sweet to see. Thank you to the entire Alcott team for taking care of my dad and helping our family through a difficult time.

On multiple occasions, I've asked simple questions regarding my family members well-being or care…read moreroutine and have been met with rudeness, dismissiveness, or even raised voices. Most recently, I was spoken to in a tone that felt condescending and unprofessional, which was upsetting and completely uncalled for. I fully understand that this is a high-stress environment, and I always try to be respectful in my interactions. However, I believe every family deserves to be treated with courtesy and dignity--especially when advocating for a loved one's care.

This company honestly cares about clients and has wonderful caregivers. They took great care of my…read moremom for the last couple years of her life. Forever grateful.

I have to say that whatever the needs were for my cousin, A Better Way was more than accommodating…read more The care their caregivers gave to my cousin was outstanding, comforting and efficient. The billing was simple, and straightforward. The caregivers IMO went beyond the call of duty!

Olympia has professional staff who attends to the personal needs of the residents…read more Everyone there treats the residents with respect and dignity. The staff is wonderful and can be considered a friend. Considering the stress and depressing nature of convalescence, they are always cheerful and encouraging towards the residents. The facility lacks modern amenities but makes it up with staff personalities. Quite frankly, I was turned off, when I first entered the establishment. After I saw how they managed daily care, I understood the difficulties of covalent care and give them applause for doing the thankless work that nobody else will do. Bravo!!!

My mother stayed at the Olympia Convalescent Hospital (OCH) for 3.5 years and although she left us…read morelast week to be in heaven, I wanted to truly thank the entire staff here for their incredible care and compassion throughout her time at the OCH. When your loved one is in a facility, you place your trust in the care of others and pray they'll be in the best hands possible. My mother wasn't the easiest person to care for, but this staff showed so much patience and care throughout her time here. They are very responsive and consistently nurtured the seniors here like it was their own relative. The dining caters to individual needs and is quite delicious. The team does a wonderful job on day time activities, walks them in the beautifully remodeled courtyard, showers them in a timely manner, and clothes them with fresh smelling laundry. The PT staff are just so wonderful - the entire team with their smiling faces are so welcoming. I need to recognize the heart and soul of the OCH, the head nurse - Grace. I've actually known Grace prior to my mom arriving at the OCH and her professionalism, honesty, unbelievable responsiveness (she actually called me from Asia on vacation) and warmth are beyond words. My heart can't thank her enough for everything she's done. The OCH is so blessed to have her. The energy and strength behind OCH comes from Esther Kwun. She will ALWAYS pick up her phone and go out of her way to help. Her humor, smile, and lovable personality are indispensable qualities that represent the OCH with such professionalism. I will miss her so much. A big thanks to Noel, who handles the finances. He is just a joy to talk to and I'm thrilled he's physically recovered so well. Claire and her partner, who does a marvelous job with social services never make mistakes. Their attention to detail in taking care of all the patients there keep things so organized. My mother, who was blind, just adored hearing Claire's lovely voice. Dalila, who my mom said was the best CNA there deserves a shout out. Thank you, Anna and others who gave her the best showers. Thank you Ernesto for the pleasantries every time we see each other. To the new guy, Joseph, who seems to be another wonderful addition there. And of course, Station 1, with Deborah, Marissa, Victoria - you all are just FABULOUS! .... and to my ever reliable, Hailu, who I will dearly miss. There are so many folks that I know I'm missing, but my heart is overjoyed and eyes filled with tears, that my mom was so well taken care of at the Olympia Convalescent Hospital. The Lord blessed us. THANK YOU and my family wishes the entire staff the very best!

My uncle stayed at this facility post-op for an ankle fracture. I visited the facility personally…read more The facility is clean, the patients appear to be well cared for. Any minor issues that came up were promptly resolved by staff, including the director of nursing. Our concerns were heard and rectified without incident. The staff is very responsive and takes pride in their roles. It's not often you see such collaboration and effort to ensure a patients comfort and care.

Don't let your loved ones stay here. In my visits to my mom I witnessed filth everywhere, including…read moresoiled rags, dead bugs, filthy vents, trash on the floor, along with the employees ignoring patients crying for help, aggressive nurses yelling at patients to "shut up" when they ask for their breathing treatments or mediations, as well as employees going into peoples personal items and stealing money.

My mom has been here for four months. She is leaving to go to assisted living today. I can't say…read moreenough good things about this facility. My Mom was treated so well by every single person. They are professional, attentive amd very kind. Judy in Social Services and her co worker went above and beyond dealing with all the red tape to transfer to assisted living.. Judy is the best. It's a clean facility, caring and skilled caretakers and if we ever need to visit skilled nursing again I will bring my mom or anyone here. Truly, Anna

A friend was there for about 2 months. They seemed to be playing games with discharge date,…read moreperhaps trying to get the maximum from insurance coverage rather than trying to discharge to home as soon as possible

I actually had an interview here and was quite impressed with New Vista Post Acute. Upon arriving,…read moreI was created by two staff members , both smiling and helpful. The facility was busy, clean and looked like it had been remodeled recently. Rizaldo. The upper management who I met was delightful and I can see how his enthusiasm for life translates into a culture of caring at the facility. Recently, I met Corey Diebold, the current facility Administrator. My introduction was warm, welcoming and I really felt like he bent over backwards to impress me. I can't say enough great things about the leaders of New Vista.

0 stars. Do not send your loved ones here! This place does not care about you or your family…read moremember. You are just a number to them and they will make that more than clear.

In four years, fully one in five Americans will be 65 or older. With 70 percent of the populous…read moredissatisfied with our healthcare system (and rightfully so), finding facilities to help patients recover after illness or injury is difficult. Kennedy Care Center is not perfect. But, compared with other so-called acute care centers it's an oasis in a dry desert. The staff is genuinely concerned about patients well being. I know. I'm a patient. From management down the staff ladder, the employees make every effort to insure safety first, and satisfaction second. Ask to take a tour. You'll see...

There appears to be a serious management issue affecting nursing staff at the Center. I've heard…read morerepeated concerns about an extremely hostile and stressful environment created by the person overseeing nurses. Staff reportedly feel afraid to speak up, morale is very low, and many employees are leaving or really consider leaving because of how they're treated. Leadership should seriously look into this situation

This was an excellent location. The grounds are beautiful, and the staff were very personable and…read moreattentive. Each room has a window or sliding glass door onto a private patio.

They are supposed to be a place of god instead they are false of any help or compassion. We tried…read moreto get my grandmother admitted here but was rejected because she was too sick for them to handle. They lied and said they were full instead of helping her. So instead they want to take the easy route and care for young people that are not acute. Pathetic and sad. May god forgive them. Horrible staff and administration needs to be more compassionate and get a more acute facility.