We had a great experience. Our hot tub was running constantly and not heating the water. The guy…read morewho came out was very friendly and treated us well. Prices were very good and they didn't gouge us like I feared. Will definitely be using them for an annual maintenance check.

Amazing service and repair! I interacted with Yasmin who did all the communication and scheduled my…read moreinspection and repair. Tom was the technician and did an amazing job. I had a small leak the week later that was a simple fix so Tim came out again. The inspection was $150 and the part was pricey for a new motor, but my spa is 9 years old. I highly recommend The Hot Tub Doctor!

Outstanding service overall! At first, I was skeptical, seeing so many great reviews, but I was…read morepleasantly surprised with Neno's expert diagnostics, reasonable repair costs and prompt service. At first I called a couple of other pool repair companies that quoted me trip charges, and an estimate charge, coupled with parts and labor charges, where Lux Pools was able to give me 1 great "installed price". I installed my pool 30 yrs ago and have a lot of experience with pool repair folks. Neno, owner of Lux Pools, has brought back reasonable high quality pool repair service to the Riverside community...

Neno has been very easy to work with and we appreciate his professionalism and knowledge. He had a…read morevery good grasp of the scope of work we need for repairs on our pool as well as great ideas on aesthetics for the non-structural aspects of the job. We are looking forward to him doing our pool remodel next month and excited to see the transformation. No pictures yet but I'll add some when our project is complete!

Ceegan and his crew are top notch. We had 3 pool cleaners who failed to see our water line wasn't…read morehooked up which would've burned out our pump. Even the city inspector missed it thank you ceegan for taking good care of our pool and property. We love you guys.

If you're looking for an authentic pool company who can help you identify your opportunities at an…read moreaffordable price then No Excuses is for you. Ceegan the owner can fully automate your pool while suggesting designs and helping you save money to achieve your backyard oasis vibes! Jose the technician is efficient and friendly, takes the time to answer any of your questions.

Look no further: Mike (the owner/operator) of All Brands Spa Repair is the best! Like his company…read morename suggests, Mike has tons of experience fixing all of the brands of spas. Mike is super knowledgeable and was able to diagnose the problem with my hot tub right away. I must point out that Mike is the THIRD technician that I hired to fix the problem of my spa not staying on and the first two companies were a waste of money and I wish I had hired Mike first to begin with! Mike fixed my problem and now my spa is working! Hire Mike first and you won't need to hire anyone else because he is the best! Mike is very fair and reasonably priced. He's also a nice and ethical person. I felt like I got a great deal for the high level of service he provided because he had to come to my home multiple times (he had to order parts) and I live far away from his normal service area. You call and leave a message and then Mike will call you back and set up a time to go to your home. I was given the time slots of 8am-12pm or 12pm-4pm and Mike was always punctual arriving right in the pre-arranged time windows. Mike also was able to teach me about the proper maintenance of the hot tub - which I greatly appreciated! Overall I'm incredibly happy with Mike and highly recommend All Brands Spa Repair!

Mike came out and fixed our Spa today. He quickly diagnosed the problem, and we were up and…read morerunning. His response time when I first called was fast. He was prompt and kept us informed during the entire process. Mike is very knowledgeable in his trade, professional, and I would highly recommend him to others.

Strongly recommend this company. The servicemen are extremely knowledgeable on pool maintenance and…read moreservice. Never seen my water any clearer! Had a couple of repair issues that were immediately handled and at a very reasonable price. The servicemen were also very courteous and professional.

Great service. Pool is always clean and they're consistent and reliable. Highly recommend.read more

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

We are currently wrapping up a multi-phase backyard renovation with the help of Greenscape/Evolve…read moreand I am thoroughly impressed. Initially I had intended to hire them for only the first phase of our project, but they did such a good job and beat competitors prices to earn our business as we moved into other phases. To shade this further, I am an HOA manager and frequently hire and manage all types of vendors -I am very familiar with the process of working with landscape and pool companies and I really believe this one is exceptional enough to give a raving review. Juan and Sal were incredibly professional, their equipment was up to date, their knowledge was extensive, and their team was respectful. Every day they worked hard all day only breaking for a brief lunch; they cleaned up and made our yard safe for our dogs every evening (or let us know if there was something we should be aware of like wet cement). If there was a problem they provided a solution and made it right. In several instances they went above and beyond by helping us with additional requests along the way like removing a shrub or an additional piece of concrete without nickel and diming us. The crew was the same guys for most of the job, which allowed us to feel more secure in leaving our home under their care while we came and went throughout the day. For every job they mobilized FAST; working to get us scheduled within just a day or two of each contract signature. Juan and Sal did not disappear after the initial bid either- they were there every day either supervising or working alongside the crew, and when I had a question they were super responsive via text. I also really appreciated they accept major credit cards without an additional fee. As far as specific job areas: Demolition: This may seem straightforward but our demo involved quite a bit of skill and attention to detail. They dismantled a poorly built fishpond and retained the material for us, providing pallets and stacking them neatly so that we were able to sell them later. They made excellent cuts to our cement and removed portions so that you can't even tell that it hasn't always been that way. They removed a wall built of boulders and glass bottles (don't ask me what the prior homeowner was thinking) with a deep footing that ran adjacent to the pool without breaking anything or hurting any surrounding plants. Concrete pouring: This came out beautiful. we had new steps poured, a new slab, and some steps added on to existing cement. They blend so well and the finish and border is lovely. We caught a small miscommunication between framing and pouring and they came early the next morning to make sure it was taken care of with time to spare before the cement truck got here. They coordinated with our pergola contractor to be sure they properly placed the footings and conduit too. Pool tile: We were not originally planning to redo our pool tile but the price was so fair that we couldn't refuse. The project was originally scheduled to take a little longer, but when I requested it to be expedited because I was hosting Easter that weekend, they made it happen. Even though it wasn't in our original scope, this is one of the things we are most satisfied with- it made such a big difference to our yard and the tile selections were beautiful. They also thoroughly cleaned the plaster - it looks like a whole new pool. Fence: Because we had to work with our neighbors on this, it was a little tougher to make everyone happy. Even so, Greenscape/Evolve made it happen even when it meant they had to redo some things to satisfy multiple parties. We had a very specific design in mind for our front facing fence (horizontal with metal accents) and they were able to create something similar for our budget. As mentioned, there are some odds and ends that we are still wrapping up, but I believe that this is a rare company that is ethical and deserving of trust. It seems there is nothing they can't do.

Sal and his Crew did a fantastic job. They were on time, and communicated if they were going to be…read morea little late. The value and workmanship was outstanding.

Arrived on time did the work and cleanup in a professional manner…read more Highly recommend this team.

I bought my home in the summer of 2024 and during the inspection was told, very matter‑of‑factly,…read morethat I had maybe one--possibly two--good summers left before the pool would need resurfacing. Spoiler alert: that prediction was spot‑on. The black algae that had been lurking in the decades‑old plaster started popping through like an uninvited guest who really doesn't take a hint, no matter how hard I tried to fight it. After a summer packed with great pool parties (worth it), I decided winter was the perfect time to handle the pool glow‑up. So I did the responsible homeowner thing: I got quotes. Five companies later, I had prices ranging from $8,500 to $20,000 and a surprising number of "optional upgrades." One vendor even offered to put a turquoise tortoise--yes, an actual mosaic tortoise--at the bottom of my pool for an extra $3-4K. Did I want it? Absolutely not. Do I adore the phrase "turquoise tortoise"? Absolutely yes. In the end, I chose Waterscape, mostly because the pricing made sense, and the communication was quick and easy via text. My only real goal was simple: resurface the pool, update the tile, and keep the whole thing under $10K. Mission accomplished. They sent over a DocuSign, gave me a one‑week December timeline, and the whole thing ran like a well‑oiled (and extremely punctual) machine: Monday, 9am-12pm: Full demolition of the old plaster Wednesday, 9am-1pm: Tile installation Saturday, 9am-12pm: New plaster poured And just like that: Brand‑new pool! After that, I stuck to the four‑week maintenance plan--daily brushing, treating the water, and absolutely zero heating of the pool or spa. Now that the curing period is done, the hot tub is officially back in action. Overall? Five stars. Smooth process, clear communication, no turquoise tortoises forced upon me, and a pool that's finally as ready for summer 2025 as I am.