Ceegan and his crew are top notch. We had 3 pool cleaners who failed to see our water line wasn't…read morehooked up which would've burned out our pump. Even the city inspector missed it thank you ceegan for taking good care of our pool and property. We love you guys.

We recently changed pool service and chose No Excuses Pool Service and Repair after scrutinizing…read morereviews posted on the internet. Ceegan, the owner, responded immediately and spent considerable time with me explaining his services, as well as how he would treat our questionable pool chemistry and algae which was beginning to appear in the deep end of the pool. From my discussion with Ceegan, I discerned his extraordinary knowledge of pool water chemistry and proper pool service and management. After just slightly more than two weeks he has cleared the algae and brought the water chemistry within normal standards. In those first weeks, he also cleaned our pool filters to enhance filtration. Ceegan is highly professional and detailed in his approach to pool care and ensures all questions are thoroughly examined and answered. I am impressed that he follows set protocols in addressing pool chemistry issues and ensuring his services are documented in writing and photography. We are confident in the services provided by No Excuses Pool service and Repair. Tony R

I moved into a new house six months ago, and we knew the previous owners had maintained the pool…read morethemselves. I hired a local pool service company, but after five months, I was unhappy with the results. After getting a recommendation from a neighbor, I found Marcus & Onyx Stone Pools. From the start, Marcus was responsive and communicated well. He came out to provide a quote, which was within $15 of what I had been paying with the previous service. On the very first visit, I noticed an immediate difference in how the pool looked. There was no debris or brown clumps settled on the bottom, and after Marcus cleaned the filter, the improvement in circulation was obvious. I'm so grateful I found Marcus and Onyx Stone Pools and would highly recommend them!

Marcus did an excellent job. I will definitely call on him again. His price was reasonable, he was…read moreon time, friendly, and answered my questions thoroughly.

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

Excellent customer service! We had a difficult time with algae in our pool due to its age but, no…read morematter what, they always got it under control. So patient and diligent! Really appreciate working with them! If you want a beautiful pool all summer, this is your go to team! Thanks to both of you for your hard work, patience and excellent customer service!

Requested a quote and instead of giving me a random dollar amount like the other pool cleaners he…read moresaid he could come over to get eyes on the pool for an accurate estimate. He was able to come over within 15min of me asking him for a quote which was awesome. I was very pleased with the quick response and the monthly price he gave me. Very affordable! He came over the very next day to drain the pool which is what I needed to get done first. He didn't charge extra and he was very knowledgeable on what he was doing. He also helped me with my pool pump which had a loose nut on it. Any additional issues or questions I have I can text his personal phone and he is able to help me out. If you want a company that treats you like family and not just another customer than you want to hire this company! Don't take my word for it, get a free estimate and see for yourself! I added a picture before it was cleaned and a photo after he came and cleaned it. Great work!!

Alex, since the moment I called him to time, he finished the pump replacement his been respectful…read moreknowledgeable on the pool business based on my needs he recomended the best pool pump and was fast and also taught me a few things highly recommend Alex Thank you for helping me get the pool going and enjoy it, the price was fair not over priced like some other guys great value for the money. Highly recommend

maintenance was perfect. one day my pump stopped working after the service, my wife didn't submit…read morepayment on time, she received a reminder and was told no service would be provided until pool pump was fixed.....but I see a bunch of 'pool repair' comments...hmmmmm wonder why I didn't receive any suggestions on what to fix or a quote to fix it responding to your response...I am telling the truth, I admitted that she lapsed on payment and you're response supports that, I said she received notification service would not be reinstated until payment received, which you reiterated. I was told that your response to the repair was that you don't do repairs and that it needed to be repaired before services would be reinstated. My review was on the lack of repair options, now if she misunderstood that's her/our fault (see I'm holding her/us accountable). No need to try and air out something that I already said we didn't own up to-payment. If you can make it out on Wednesday you'll get your fee and I'd like for you to provide a quote on repairs, if not, thank you for your service and best of luck in your business.

Ryan was amazing great customer service great attitude very knowledgeable told me about my pump…read moresystem that I didn't even know about great job. I would definitely recommend to others.

Jimmy was fast, reliable and did an amazing job replacing our pool timer. He was priced very fairly…read morefor the range of work he did and added some chemicals into our pool & brushed for no additional cost! Jimmy is friendly and fair with his work/pricing. Jimmy is going to be your new pool guy - 10 stars, 4 big thumbs up and A++++++!!!

Isaac and Barbosa Pool and Spa is fantastic. Super responsive... does excellent work. We have used…read morethem a ton for a variety of issues and they have all been responsible. Pricing is beyond reasonable. Would highly recommend to anyone. Pool issues can always be stressful and often come up when you're hosting or about to, and Isaac is always there every time I need them

Can't recommend Isaac enough! We're first time pool owners and Isaac is our go-to guy for pool…read moreprojects. He's very communicative throughout the projects, from texting his arrival ETA, to explaining the process. He also explains the "whys" which I really appreciate. He's been very helpful in answering any questions we have regarding our pool, and recommending products that will help improve and maintain it.

Possible Scam. Multiple requests made for a repair. Appointment scheduled. No show each time.read more

I hired Continental Precision Pools after my pool pump failed and I needed help getting everything…read moreback up and running, including draining and cleaning the pool. Craig was professional, extremely knowledgeable, and upfront from the beginning. He initially quoted a very fair price for a like-for-like pump replacement -- much lower than the $12K quote I got elsewhere. I ended up upgrading to a 1.5 HP pump, which raised the cost a bit, but the installation was done well and everything worked great. Craig and his team did a solid job draining and cleaning the pool, and I appreciated the bundled pricing offer to keep costs manageable. Where things fell a bit short was in communication. The monthly pool cleaning service was quoted at $170, which felt a bit high, and when I asked about flexibility, communication started to taper off. I also didn't receive a walkthrough on how to use the new pump -- just the manual. Overall, Craig really knows pools and gets the job done efficiently. If the communication and follow-through had been a little stronger, this would've easily been a 5-star experience.