The staff was completely useless. They referred me to the wrong isle twice and then when I finally…read morefound the section with the part I was looking for they didn't have it out front. So I asked one of the employees about my part and he told me they didn't carry it even though the app said they did. So I left and went 300' up the road to orielly's autoparts where they helped me and had my part in stock. The part was a simple old school headlight!

Horrible customer service my husband was given the wrong rotors and brake pads ... had to go back…read moretwice to get the right parts. What a waste of time! Oh and the store manager didn't seem to care.

The staff was great! They helped me find an old school headlight for my snow runner. They had to…read morecross reference and figure out what light would work. The icing on the cake is they had it in stock. I will be back the staff makes this store great!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Closed 30 min before the listed closing time and couldn't be more rude about it. I will always go…read moreto o Reilly's after this experience. Terrible Employees!

From the owner: Your local Advance Auto Parts at 443 W Main St in Ravenna offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

We both purchased and sold vehicles at Haasz. I just recommended that my girlfriend take her car…read morethere. Super kind humans who care about their clients; great deals too!

It's possible you could get a panicked phone call from a salesman after you thought you signed…read moreeverything and have been driving your new vehicle for a week, to find out you need to sign more papers and your payment has gone up $200. But rest assured the sales manager will come over and pretend that he has some pull at FCA and tried "every favor they owe me" and then tell you it's out of his hands. I will never come back. And I will tell everyone I know to go to Klaben just down the road in Kent.

Customer service tip: much better to simply say, "only cars before 2020 need echecked". Not…read morenecessary, SIR, in the first bay, to be a condescending jerk. ​​​Pretty sure Customer Service is important even when just trying to have your car echecked.

I mean, I can't say anything bad about this place. Every time I've pulled up to get my vehicle…read morechecked I'm always ushered in right away. If I'm waiting there is usually only one car ahead of me. These people have always been fast and friendly. One time they gave me a new gas cap and retested me when I failed. They have always been pretty awesome to me here. I can't complain! Today I had one car ahead of me. I waited at most, 3 minutes. Total time spent was probably less than 10 minutes and I was out the door with a passed letter!

Charming, smart, kind people familiar with the area. They saved me approximately $500. Highly…read morerecommend.

James at O'Reilly's is awesome at testing vehicle battery and charging system to determine what is…read moreneeded for car repair. He confirmed the need of a replacement alternator, had the part in stock, and made me aware of a couple local car repair shops to do the replacement for out of state travelers. Thanks James!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!