Matt and Abbey are awesome! great and quick service. super friendly. fixed the leak in my tire…read morequickly and got me in right when I called. fair pricing

A good, down to earth auto store with a little bit of everything. They have a large stock of parts…read moreplus make hydraulic hoses, turn rotors and offer a full tire service. Ask for Matt if you need something, he's the best.

What needs improved is the helpfulness of the employees there. The moment I walk in I tried making…read morefriendly conversation and I'm met with "What do you want?" So, I told them what I needed. A battery charge and an engine check. Tried talking with the gentlemen again and I was met with silence. The only time he spoke was to tell me what was wrong. So he did his job but with bare minimum effort. I went to get my engine checked and he tells me they can't check it because the light was off. Then proceeded to explain to me why as if I knew cars. Look I get these folks are just doing their jobs but would it kill them to be a little nicer and have a better attitude? No I don't think it would. If you want good service go to valvoline or good year. You're better off for your time and money.

Best Autozone location there is. Ben and David helped me return a part from an online Autozone…read moreorder. Spent a lot of time helping me and getting the correct part ordered. It is so nice to have them close by. Also Autozone had a pitman arm that you cant even get off Rock auto.

Excellent service, I appreciated the integrity and professionalism of the staff. They were honest…read moreand very helpful when it came time to make a decision to repair damage or save money. Derek was more concerned about taking care of me than making a quick buck on an unecessary repair. 100% recommendation.

My daughter is an out of state student at Kent State and was hit from behind. Klaben was extremely…read morehelpful to my daughter during this process and the work on the car was outstanding. They gave us such piece of mine as parents from many miles away - Thank you Klaben!

I worked with Victor, who was simply A-Mazing! He is the reason why I purchased with Park Subaru…read moreand the reason why i'm taking time to write a review. He was very kind and extremely thorough, even to this day. He made my purchase convenient for me and even stayed after close to make sure I knew every detail of my new purchase because he took so much pride in it. After the purchase, things did not change, he is still willing to help and I would highly recommend you go see him! Joi, who was involved with the financing, she was kind, polite and made the paperwork quick and easy. Which doesn't usually happen. Loved it! The service teams flexibility was a life saver, Ben in particular worked on my vehicle to install the auto start and he actually gave me a temporary car to use until it was finished! He did not want to inconvenience my day, which was a pleasant surprise. Keep up the great work team!!

I bought a used 2024 Subaru Crosstrek Premium yesterday and I could not be happier with my car and…read morethe whole experience! David Hooks was amazing - He was really nice, easy going and very genuine. Definitely not the average car salesman! He helped my husband synch my phone while I signed all of the paperwork and got us out of there in under 2hrs! Christine Kicos who did my financing was also great, I really appreciate how well she explained everything. I left feeling really confident about my purchase.

I purchased a 2026 Honda Civic hybrid Touring. Gwen was the salesperson. Easy to work with and a…read moretransparent process. Staff were all very friendly. I would recommend this dealership and specifically Gwen, as she was practical and helpful towards getting the right car, at a fair price point.

Troy was professional and customer service oriented. I was thankful for Serra Honda to work on my…read moreCRV recalls.

Came here to get my brakes serviced because I was having issues, but I was turned away after they…read moresimply "cleaned my brakes" and told me I was good to go. Fast forward three months, and my brakes are now completely worn out and need to be replaced. They also somehow missed a nail in my tire, even though I'd been having to constantly top it off because it was losing air. I trusted that my car had been properly inspected when I brought it in, so it's extremely frustrating to find out that both issues were overlooked. I definitely would not recommend coming here if you're looking for a thorough inspection or diagnosis.

We use Steve's consistently and they are thorough, fair on the price and highly accommodating. I…read morewould recommend them to anyone looking for service.

Earlier this evening I visited the O]Reilly Auto Parts store at 11011 Lorain Ave, in Cleveland,…read moreOhio. I desperately needed new front wiper blades for my wife's 2008 Volvo station wagon. I had called in advance. I spoke to Brian, who assured me that they had the wipers I needed and that he would even install them for me. When I arrived about 1 hour later, Brian greeted me. He went and found the wipers I needed. He double-checked the size, and I paid. Then, he went out into the freezing cold and installed them for me! When he had to go back in to attach the adapters, he made sure that I came in out of the cold also. A few minutes later they were installed, and he made sure I tried them out before I left. This was an absolutely exceptional customer service experience!

I found a Kayak trailer on a late Friday afternoon w very little time to find a hitch and a ball…read morefor a morning pick up from the seller. ACE ran out of stock and suggested I go to OReilly in Stow. The guy knew what he was doing and didn't rush through the process. He made sure I had safe, reliable and correct product w a few useful tips thrown in. If I ever need car parts or anything related to what OReilly sells, I can rely on them to get it right

These guys were so great, I created a Yelp review page. Our car broke down halfway through an 800…read moremile road trip recently, in the middle of OH. Bad fuel pump. We were stranded, having no idea where to take the car in this fairly rural area. Fortunately, the flat bed driver recommended Aurora Car Care, and it was right down the street from a hotel with vacancy (this occurred late at night). We dropped the car off there, and left a message. The next day, after I conveyed my urgency at getting back on the road (on my way to work), they had the car diagnosed and repaired within a matter of a few hours. We were back on the road in no time, and the car ran great the rest of the way. They did this with a sense of friendliness and understanding that I sincerely appreciated. True professionals. I likely won't be going back there anytime soon because I live 400 miles away, but if they were in my neck of the woods they'd be my new go-to shop!

I had to wait a bit to get an appointment, but the service was fast and the price was reasonable…read morefor the repair I needed.