Allen and crew were fast and service was done in record time! NASCAR pit crew, well not quite that…read morefast ;) value for 4 new tires Mounted, balanced was exceptional :) Too bad they don't have wheel alignment at this location...will be headed to Chantilly location for that service. Very nice people and good service.

Time is money. They are the quickest tire place in the DMV and their prices aren't bad either. I…read morejust got my tires rotated and balanced and they had me in and out in less than 20 minutes. Amazing service! I've had new tires installed by them in the past and it was quicker than NTB did for my other car by a long shot. Cheaper as well. The quality of the tires were great! And they have lasted me for years now.

The staff were courteous and efficient. They did not have the tires I wanted in stock but it took…read moreonly two days to get them in. The tires were mounted and balanced very quickly. Quality work, Very good prices. Will buy my next tires from them, too.

I am writing this review while i sit here getting my tire repaired!! I had a nail in my tire and…read morewent straight there without an apppintment because I was in the middle of traveling. They took me right away, jacked my car up, inspected the tire, offered me options, did the service and now I am on my way!! less than 20 mins. You must go to these guys!!!!!!

These guys plugged my tire and sent me on my way!!! Great service and super nice! 5 stars!!read more

Was a great place to get tires but new young guys not trained. Stripped 2 key lock lugs and the…read moreowner tells me go somewhere else. Smh. Dont go here if you have a decent car.

Recently changed 2 tires at this shop. Staff is very helpful and accommodating…read moreThank you and would return

STAY AWAY! GO ELSEWHERE!…read more Absolutely terrible experience at NTB. I brought my car in to get my brakes changed, and ever since then, my brake fuse keeps blowing -- leaving my car completely unreliable. This was never an issue before they touched it. When I asked them about it, they ran my car through their machine but told me they're "not electricians" -- which is ridiculous, because the fuse blowing is literally for the brakes they just worked on. Somehow they see no problem, even though the car was fine before I paid them to "fix" it. Now I'm stuck wasting more time and money to get it diagnosed and fixed somewhere else -- properly. If you value your car and don't want careless work and excuses, avoid this place. They clearly don't stand behind their work or care about doing it right the first time.

I've been here numerous times now, probably 3-5 times total. Including right this moment . Even…read morethough they're a few mins past closing time, they gladly took me . Most people have an attitude and are rude when you come in a business while closing . Not these guys. 11 out of 10 stars. Always find and fix the issue fast and with great care . Zero complaints . Friendly smiling staff as well! Definitely recommend .

Disappointed by Owner's Unprofessional and Abusive Behavior…read more I visited Convenience Tire & Auto on April 3, 2025, and had a positive first impression. I spoke at length with the owner about his family-run business and even learned that his son races in NASCAR. The service at that time seemed friendly and sincere. Fast forward to today (June 2, 2025), I called to ask about the warranty for the tires I purchased. I initially spoke with the owner's wife, who was kind and respectful both over the phone and in person. However, my experience with the owner was drastically different. His tone was rude and dismissive from the beginning, which was surprising given our previous interaction. When I asked about warranty coverage, he told me there was none. Later, I reviewed my invoice and saw a 40,000-mile tread warranty clearly listed. I called back to clarify, and he told me the warranty might be offered through the tire manufacturer and asked me to bring the tire in. I accepted that the issue may have been due to a road hazard, and understood that it likely wouldn't be covered. Still, I decided to visit in person to get clarification for future reference. When I originally bought the tires, I was told there was a warranty. On the first phone call today, I was told there was none. On the second call, I was told the tread warranty is through the tire manufacturer. I simply wanted to clear up the conflicting information in case I chose to return as a customer in the future. Unfortunately, instead of explaining things calmly, the owner became visibly irritated, raised his voice, used profanity, and told me to "get the f*** out" of his shop. I stayed calm, didn't argue, and simply rolled my tire out of the store while he continued shouting. His wife, who had been courteous throughout, walked away--clearly embarrassed by his behavior. Everyone has off days, but that's no excuse for cussing out a customer and acting aggressively in a professional setting. There are security cameras in the front lobby where this occurred, around 11:45 a.m. on June 2, 2025. I sincerely hope no one else has to go through a similar experience. I will not be returning.

If you are looking for a shop that actually knows their stuff, look no further than JC Tire Shop!…read more I was hunting for some very specific brand-name tires with difficult sizes and offsets, and these guys sourced them without a hitch. Not only did they find exactly what I needed, but they also gave me the best, lowest price I could find anywhere. The team here is awesome--really cool guys who are incredibly knowledgeable about fitment and performance. It's rare to find a place that combines expert technical skill with such high-quality customer service. They truly take care of their customers and treat your vehicle with respect. Definitely come check them out if you want the job done right the first time. I'll be sending everyone I know their way!

Had a slow leak in one tire for a month so I called this establishment. Said come right over. Did…read morethat and they fixed it in 20 minutes?$20

I had a terrible experience. I was trying to save some money on installing tires, so I hit this…read moreplace up, as they only wanted $15 per tire. This price included mounting, balancing, and installing the valve stems that I bought brand new. When I arrived I should have turned right back when I saw a guy working on a car with nothing but the hydraulic jack (the same type you use to manually jack up your car to swap the tires out). This is unsafe. At minimum you need a jack stand, and preferably stack a tire or two under the car in case the car slips off the stand. A hydraulic jack can fail at any time, crushing the person underneath. The next fail point was when they jacked up my car. First, he almost jacked it up from 'wherever', not even looking under the car for the jack point. Not acceptable for a Mercedes. You must only jack up the car from the approved jack point, at where there is a jack pad. Had I let him continue, he would have either cracked my rocker panel, or the plastic under-car belly pan which runs the length of the car. I had to tell him where to jack it from, and he didn't like that. Next, he actually jacked up the other side of the car with another jack. This was a bad move, and I tried to complain but he brushed me off--I got mad when he did this. Now the entire front end of the car is up on two jacks. You may think this is nothing, but it's an unsafe move. I can understand one jack with no one crawling under it, but not two. I handed the guy two brand new valve stems to use. When I got the wheel back with the tire installed, I removed the valve stem cap. He didn't use the new valve stem I had handed him. When I complained about this, he got mad. I told him it's okay, just give me the new valve stem back. He offered to put the new one on at that point. I accepted, and he removed the new tire, put on the new valve stem, and re-installed the tire. However, after he did so, he didn't do the balancing again. He used the balancing weights from the previous tire install. Everyone knows that the moment you remove a tire and re-install the same one or another one, you have to do another balance. When I pointed this out, he got mad. He finally re-balanced the tire, and ended up doing double the work for his failure to simply install the new valve stem. Not my problem, I only wanted what I wanted. Actually when he didn't install the valve stem and gave me a hard time, I decided this guy is not going to install the rear tires for me, which I had in my storage unit. I was going to go back to storage and pick up the rear tires, but decided not to do it. By the way, this guy made me wait in the cold for 45 minutes. I never had to wait that long for a couple tires. Clearly they were in no hurry to help me out, even though I arrived before other (Spanish-speaking) customers. When it was time to pay, I gave him the money, but complained again about the key points of the above. I told him I'm not going to come back here for the rear wheels. The Guatemalan guy--the owner of the business and the ring-leader of the crew of five 20-25 year old guys who work here using unsafe methods and practices, decided to tell me "I am happy to not have you as a customer. I make a lot of money every day doing tires. I don't need your business." I was astounded at the comment, because I made all my complaints factually with no emotion, but he decided to take it to that level. UNBELIEVABLE!: After I paid, I took one (1) of my two used tires back from the installer guy, so I could use it later on in case I blew a tire. He put that tire in the trunk of my car for me. I intended to keep it in storage. When I arrived at my storage unit to put the tire in my locker, I noticed that my good used tire (even though I removed it in favor of new tires, it was still good enough to use as a spare) was CUT BY A KNIFE. It was a four inch cut. The guy had cu the tire I told him to keep for me, after I made a few complaints. I will attach pictures shortly My recommendation is to go to another tire shop. This road is full of them. I went to another tire shop for the rear wheels and two additional wheels that I had in storage. It was right up the road from here, behind what looks like a home, up a gravel driveway. It looked sketch but when I drove up to the shop it looked good and legit. This other tire shop charged me $20 for each tire and was provided me good service and he did it fast. Something to think about.

I have to say I've gotten nothing but good services at this tire shop. My initial thought during…read moremy first service here was, hmmm? They changed all four tires with lightly used ones, 4 brake pads and 2 disc for $350 at the time. Truth is I don't care about how sausage is made so long as I can afford it, it's safe for me to eat, and tasty. I've been a regular here ever since. The guys are down to earth (if you treat them with respect) and their jobs are thorough. I would highly recommend this place if you have some time to wait your turn.

Had an RV aligned and inspected. Prices were reasonable and fixed some minor issues to pass…read moreinspection without up charging. Seemed more laid back and looking to treat customer fairly..

I needed to get a tractor tire dismounted and remounted on a new wheel. Erin took charge, hooked…read moreme up with Jimmy who did the job. They furnished high end brass valve stems (for the new and old wheels) and had the job completed in 30 mins. There was no waiting at drop off or pick up. Price to do the job was very reasonable. McCarthy will be my go to place for tire/wheel work. If I could give them a 10 I would.