Such bad service. I have been waiting for a parcel and they dont Even bother trying to deliver it. if they can't they just return it to the sender and there is no contact number for them. I tried to contact through my sender and they apparently have misplaced it after I asked for it to sent again. Ridiculous service read more

Fastway Couriers - Couriers & Delivery Services Near Me - Little Island, Colorado

Fastway strike again- accidentally ordered from a seller that uses Fastway (i don't buy from any company that uses them as delivery is so bad) and once again my package was not delivered on time apparently it's been sitting on the same van for 4 days now. With still no further update on my order. My last order took over 2 weeks to deliver from dublin to Kilkenny. Another parcel took 3 weeks. It's a joke. read more

Atrociously bad delivery system, drivers who don't follow instructions, packaging regularly damaged, no PIN sent so you can't collect your parcel from a drop-off point. No phone number to call and sort things out, social media not monitored so no way of getting in touch that way either. Fastway are too rubbish to be given 1 star, but you can't give a lower rating. read more

I've had a parcel delivered today by Fastway one of many for a person in another street. What kind of a currier service are they- incompetent uncaring and not fit for this kind of service. Not to be trusted. I would never use them Far too unreliable. I had to enter one star to get this posted but they deserve 0 stars. read more

Unbelievable.. BAD No reply to email On screen Chat said they would send me an email - heard nothing Been 3 days waiting to speak to someone..-still no contact EBay tracking said " item delivered, signature obtained " .. but , I never Received my Order !! read more

Fastway Couriers - Said "delivered & signature obtained " - Couriers & Delivery Services Near Me - Little Island, Colorado

Terrible service. I'm waiting for a delivery and I just got a whatsapp message that they couldn't do the delivery on the provided address. So I gave another direction and no-one answered me. I don't have any contact number, no-one answer my calls.... no email.... and now I don't know what to do. read more

absolute joke like evey other review here no way to contact them then 3 weeks the pasckage has been on and off there van out for delivery

Got a delivery today,driver threw the parcel from the footpath outside our wall towards the front door!!! Jumped into his van and off!! No way to deliver parcels! Have a bit of respect!! read more

Beyond awful, no phone numbers that work. No deliveries as they cant find an address even with an Eircode and nobody to talk to for help. All I get is 'press the support button' which does nothing other than to send me to WhatsApp where a message pops up saying the opening hours, even if you are within the opening hours it doesn't answer, it just pops the same message up again and again. Either sort your company out or do Ireland a favour and close down... read more

ordered a dress for bridesmaids.It's saying that it was delivered and a signature was obtained.there was someone in the house all day and nobody parcel was delivered.trying to contact fast way is a joke I've emailed and still waiting for them to get back to me read more

I'm awaiting a package that should have been delivered 2 days ago. Update today is "We're trying to deliver...Operational Delay". Same update yesterday, and the day before. And they provide no way to contact them, despite their support page's multiple pics of people on phones. Even the sender can contact them only via email! read more

Same as other comments Impossible to contact I have paid for an item to be returned but cant get them to collect it

yes same as other comments ; checked the tracking, the parcel has been delivered to the hub, next day its been miss picked, the next days it been sent to cork, the next days its been miss picked again, the next day delivered to cork, the next day awaiting delivery, them again next day miss picked, zero reply from their customer service dept shocking avoid like Covid 19 !!!!!!!!!!!!!!!!! read more

ZERO STARS if this website would allow I ordered clothes off a website last December. Clothes were 3 weeks late, I complained to the website who told me that the Fastway had lost my parcel but found it again and I should have it within a day or 2. Sure enough, I got a delivery text within a day or 2 but no parcel. I searched my garden, car, bins, etc but nothing. Almost a week later my local shop keeper who I barely know (2 miles away in the countryside) rang me to say she finally tracked down my phone number and had my parcel. Nothing from Fastway. I complained to Fastway at the time and heard nothing back. Needless to say I swore I'd never use them again, but missed it last night when I ordered something online. I got an email this morning to say my parcel was on it's way. It was this afternoon before I had a chance to look properly and now when I track it, it turns out my parcel has arrived already and my 'Back Door' signed for it. I know that the driver that covers my area lives in a local town as my friend ordered a dress well in advance of our other friends wedding, and on the evening before the wedding it still hadn't arrived but the delivery text had. She rang Little Island office to complain and they gave her the address of the driver who turned out to live near her. She drove over and walked up to his door and asked him where her parcel was so he unlocked his van from his front door, and told her 'go have a look, it's probably in there'. I can't for the life of me understand how any reputable business uses Fastway. I've just added a second usually really good online business to list to boycott since last night read more

Shocking service lately. The driver delivering to North Cork is appalling. Won't get out of the van. Just sits there beeping the horn until you go out, and if your not there , then just dumps the package outside the front door for anyone to take. I leave windows open specifically for this purpose but no he couldn't be bothered. And the other day when my package was meant to be delivered, after scouring the house and checking the neighbours, my husband found it 24 hours later behind the front gate sopping wet. I have emailed and 'tried' ringing to no avail. Never before have I had an issue with them until now, but it's beyond awful the service lately. read more

DO NOT USE, They have no contact phone numbers that work, if you tweet or email them you get ignored, if you use their online contact widget you get directed to use their WhatsApp chat and when you use the WhatsApp chat it directs you to use their Online contact widget, which means they are un-contactable. I wanted to return an item I bought and Fastway were supposed to collect it, I organised it online on their website as directed, they said they would collect the package within 48 hours from my address, it's nearly 2 weeks later and they have done nothing. I live in midleton town so I'm not out in the middle of nowhere. Separately I also ordered a gaming mouse from very.ie and fastway were supposed to deliver it, I received a text message saying it would be delivered Monday, I waited.. nothing, I checked online to find that fastway claim they delivered it without a signature. I checked my mailbox and with my neighbors...nothing, it was not delivered and no delivery attempt was made. You CANNOT contact fastway, you can't summit a complaint online, how can they legally operate in Ireland if customers have no way to contact them, no way to complain, no way to resolve any issues in the year 2022!!! read more

Extremely poor service, customer support is non existant, with a phone number that goes nowhere. No contact from drivers to organize a time for collection, they just expect you to wait all day and put your life on hold waiting for the package. Avoid using this company if possible. Only giving 1 star because i cant post 0 read more

If I could give this "company" minus * I would. They are just the worst. Out of 6 deliveries I have had with them I have had to spend hours trying to find where the heck my package is. No one answers the phone-you are on hold for hours. I finally got a hold thru e-mail with Sarah the administrator to find out either my package was left at some random store, it was sent back because of no delivery address (even though all of my packages have address, eircode and phone), it was delivered at my front door which it was not but after I raised hell it miraculously appear 2 days later at the my front porch (which is covered but the box was soaking wet), or for the driver to say he tried calling/texting and there was no answer so he left it at some gas station-no call or text at all! And he could not deliver it to me till the next week because he was not going to be in that area and the driver that was could not pick-it up and deliver it to me so I had to get a lift to pick-up the freaking package which was a gift. I can go on and on. Why my rant because I have now been on hold for 1:20 minutes trying to find another package that says delivered yesterday but it was NOT!!!!. How they can stay in business is beyond me. I do not have this problem with any other courier just Fastway. read more