I've been using Hot Tops for all our custom embroidery and am very pleased with the prices and…read moreservice. I will be using them again as needed.

From the owner: Hot Tops in Shelton, Connecticut, family owned and operated since 1979 is proud to offer screen…read moreprinting, embroidery, promotional products along with trophies and awards. We are committed to giving the highest quality merchandise at competitive prices. Whatever your needs - you can trust the specialists at Hot Tops.

OK so I originally found this place on Yelp. I usually get my custom embroidery done in NY for…read morereasons that will be addressed below but decided to go somewhere local in CT. So I sent an email and was in correspondence with Sue. We we're back in forth about my design request, an estimate and then me stating that I would stop in to get it done. So I finally went to the store, maybe 3-5 days later and she was off I guess. So the part owner as he stated, name starts with a B (I forgot) was there. First of all when I walked in, no one was visibly in sight, I had to walk to the right and then was greeted (as he was seated) a "Hi, how can I help you?"...I think it's rude and call me anal but if you walk in a DEAD store and have to look for employees to assist you...that's a problem... Ok so I explained to him I was emailing back and forth with Sue and he found my email and then I told him I supply my own hats which I had in my bag, thereafter I explained how I wanted my design placed and basically my originally design they couldn't do, my second suggestion he stated would be $40 per hat which I found ridiculous given it's only $8 per hat with my single design and finally the 3rd suggestion is basically what I got...blah The whole undertone of the conversation was making me feel like he wanted to weed me out thinking I can't afford what I want...I mean I'm not insinuating racism but I am a young black female and he was a white older gentlemen who basically sized me up in my perspective... So then he quoted me the grand total and I paid in full, I found that a little different then in NY because you have the OPTION to pay deposit should you not like the proof but anyway I paid I noticed a nice quilted bomber jacket on the rack while walking to the center of the store and asked do they have a catalog, he was nice enough to give me thick catalog and website link (hence the 2nd star) The quality of the embroidery is subpar at best and you will see in the photos, that my logo is messed up on some of the hats...when I received my hats back they were all flattened and the inside tag is stretched. I do not recommend anyone do business here, they make you feel uncomfortable and the quality is trash...stay away!

I walked into the Derby store a week and a half ago. I spoke to Bret. Based on our conversation he…read moregave me a few catalogs to review. A week later I contacted him with a selection and he did not want to discuss this over the phone. Rather, he told me to email him all of the details and he would get back to me. So, I did. Several days past and I hear nothing. I call Bret back and let him know that I did what he instructed yet I've not heard back from him. He asked me what it was that I wanted. I told him that all of the details were in the email just as he instructed. He said he didn't get a chance to check his emails (3 days worth??) and that he would and get back to me by the end of business THAT day. It's been two days since that call and we've gotten NO RESPONSE. I'm an advocate for giving local businesses my business rather than larger corporations. In this instance, I can honestly say that I would no longer feel confident that the job that I'm requesting would be accomplished in a timely and professional manner based on my experience with your business. I would not recommend your business to anyone as a result.

Fabulous customer service and product! extremely happy and will use again and again. highly…read morerecommend!!

These guys printed my first shorts over 30 years Ago. They're reliable, professional and know what…read morethey're doing. I'd definitely recommend them.

Been going there since I was a little kid they have everything you need from socks boxers jeans…read morehats music CDs I would recommend it

From the owner: call today for a free estimate on your bulk order of silk screen…read moreand embroidery .

Royal Tee's gets a 12/10 in my book! I brought them a LL Bean canvas tote, and in store we were…read moreable to discuss exactly the font and color. I gave them a short turn around time and they were able to make it in half the time! Harry is great to work with, I highly recommend Royal Tees.

Harry's service was incredible!! I asked him to create two tank tops for my cousin and I for a race…read morewe had in 4 days and he had them ready in two days! The tank designs came out better than I had envisioned!! I couldn't be happier and couldn't wait to tell everyone about this incredible local business!! I will absolutely be using Royal Tees soon again!!

Liberty helped us design and print an awesome tshirt! We distribute them to trusted partners, we…read morealways get compliments on how soft they are and well branded. Monica was patient with helping design the shirt. Looking forward to using Liberty's services again!

From the owner: Liberty is a custom and contract screen printing and embroidery shop. We have decades of experience…read moreand treat every order like it is our own. We love what we do and it shows. Let us put our talent to work for you so you receive the best quality at the best price.