I've been a customer at Gaff's for years, but my recent pre-order experience has unfortunately…read moreended that relationship. I ordered 5 lbs of bone-in short ribs weeks in advance for Thanksgiving--at the staff's own suggestion when I inquired about availability. I provided my pickup date and time as requested, and received two confirmation calls leading up to the holiday. Despite all this preparation, the actual pickup was frustrating and disorganized. When I arrived at my scheduled time on the day before Thanksgiving, the shop was using the standard take-a-number system that completely ignored appointment times. The chaos was predictable--dozens of customers were there for pre-orders--but the system failed at multiple points. Numbers were called too quietly in a loud, crowded shop, and the LED display wasn't consistently updated. Staff gave customers mere seconds to respond before moving to the next number, causing people to be skipped repeatedly. I waited 40 minutes past my scheduled pickup time. When I finally reached the counter, my order wasn't prepared. After weeks of advance notice and multiple confirmations, they had a 3 lb package and a 12 lb package available--neither matching my 5 lb order. I settled for 6 lbs (half of the larger package), which required additional cutting and another 10-minute wait. What's most disappointing is that this was entirely preventable. The day before Thanksgiving is obviously their busiest day of the year, but it's also completely predictable. Pre-orders were advertised in-store for over a month. Simple measures--dedicated staff for pre-orders, a separate pickup area, orders prepared ahead of time--would have prevented this chaos. Instead, the staff seemed dismissive when confronted with their lack of preparation. I understand holiday rushes can overwhelm any business, but this wasn't a rush--it was a failure to plan for a workload they actively solicited and had weeks to prepare for. For a business that asks customers to plan ahead with pre-orders, I expected them to do the same. I won't be returning.

This is one of two locations of Gaff's Quality Meats and Specialty Foods. I believe the original…read moreone is in Port Orange, Florida and this location is a bit east in DeLand. Since I heard such great things about this butcher and since I would be driving by (well, actually I was driving down Interstate 4 and it was only about four miles off the highway), today would be the day I would check this place out. By the way, I have not been this way for quite some time and it certainly has changed and grown. Anyway, I pulled into the parking lot of Gaff's and found it to be an attractive stand alone building. Parking was good and the exterior was clean and inviting. Walking into the establishment, I found it to equally clean and the store was well situated and again, very inviting. The staff was nothing short of incredible and customer service was definitely a high priority with the management here. I was continuously greeted by the team and they were extremely attentive without being overly so. There is a deli counter, a seafood counter, the shelves were filled with great specialty items and the meat counter, where the emphasis of this business lies, was filled with some great looking beef, pork and chicken. I am a huge fan of sausage, so I gravitated towards there. The friendly young man behind the counter recommended the hot Italian sausage, so I got four of them (which was well over a pound). Since I like spicy food, I also opted for their bratwurst with serrano and cheese. I should have also gotten some of their lean ground sirloin, it looked great. I had the spicy bratwurst today. I had it with thinly sliced cooked onions and a quality mustard and while I have had better, it was definitely very good. I would definitely recommend here and will return here. Great service and very good quality food make this place a winning combination. Check it out. I am sure that you will be a fan of this establishment.

Very friendly service. Great selection. Bring plenty of money. It is worth it. Excellent specialty…read moregrocery items and packaged deals available for your freezer. Stop in and check it out.

Best meat processor I have ever come across. Brought in a…read more215lb deer and the meat was processed in 2 days. Professionally packaged, clean, and affordable (I spent roughly $130). Highly recommend.

I have been to this Daytona Beach store 2 times and have spent over $300 so far…read more 1. The NY and Rib eye steaks are delicious; however most pieces have a substantial amount of fat which should be trimmed off before packaging. 2. I purchased a grass / grass filet mignon at $47 LB. After thawing I discovered it was 2 pieces, not one solid piece. Between the 2 pieces was a LARGE piece of fat. Whomever vacuum packed this item did this intentionally because it was obvious. Very disappointing because we wanted one thick piece for the BBQ. I will NOT be purchasing this item again because I typically purchase this item at Whole Foods and have never had this issue. 3. Chicken, all types. very top quality and delicious. 4. You need to be selective on their vegetables and fruit. Some items were dented and wilted. These unsellable items should be removed. 5. I will return in the future but will be highly selective on which items I will be purchasing especially because prices are on the upper end.

If you're looking for a healthier vibe, great customer service great quality meat I will be going…read moreback. This was my first time there.

Small local butcher in Lake Helen. They make their own Bratts, sausage, old world style. Pork,…read moreLamb, Beef, etc. mostly a restaurant supplier, but they have a small counter open to the public. Just ask for what you want and they'll get it for you - boned, stuffed with garlic and herbs, even cooked if you want.

A friend told me about Brecht's Meats in Lake Helen about a year ago. My husband and I went there…read moreone Saturday morning and we were delighted to find a real butcher shop, like I had not seen since the early 70's, It is family owned and operated. Monica is a third generation butcher. The shop has the best boneless, skinless chicken breasts I have ever eaten. The shop makes all of their own hot dogs and bratwursts. You need to call ahead to see if she has them in stock. Lake Helen is a lovely small town, so take the time to make the trip to visit a historic Florida town and stop at Brecht's to sample her meats.

great people, great meats(and other stuff, check it out) and great service! always fresh and…read moredelicious.

When we run low or out of meat Gary's is one of the best places we stock up from. The friendly…read moreatmosphere and service we always get here is amazing. The whole team is so amazing and respectful of the customers time that you're in and out before you know it. Everything we get here is simply delicious and a great joy to eat. Gary's is great for any cut of meat.

This is really an amazing place. There used to be a gaff store in Ormond Beach, but it has since…read moreclosed. We were down here actually at our dental office and decided to take a walk around before our appointment. After looking around, we decided to return after the appointment to pick up several items to bring home. Great staff and great quality of food. We will be bringing a cooler next time so that we don't have to rush home right after buying everything.

Beef etc prices are the lowest I have seen since moving to Florida. Plus the quality of their meat…read moreis excellent and I know because I like my beef, rare! They also sell their own roast beef and turkey in the deli which is much better than Boars Head in my opinion plus almost half the cost. But the big reason - the staff, everyone is always very accommodating and friendly. Not just fake friendly cause I'm being paid but that they enjoy their job and good souls! Plus Gaffs has awesome imported goodies and items that I as an Italian really appreciate. Mangia my friends

Hopkins has a nice variety of meats; fresh and frozen. They also have some exotic meats as well…read more This place is small, but their prices are reasonable, and the staff friendly and helpful. We will be returning!

They have beautiful meat but are not very friendly or helpful. I went In looking for a brisket and…read morestill don't know if they have brisket since no one acknowledged my presence.

Wonderful experience stopping in here recently. We have seen this shop and kept meaning to stop in,…read morebut finally had the chance and took it. Glad we did. We were greeted right away and ordered assistance if we needed it. It has a rustic wood and metal feel inside and there are specialty seasonings, told, and accessories around the perimeter to look at. On the left side are a couple of fridges that showcase their cuts of varying meats and cheeses. They offer premium grade cuts and clearly mark each hand packed selection. Over to the right of the entry is a case of more 'grab and go' type offerings, like plates of jamon that are pre cut for snacking or charcuterie plating. There are also more seasonings and sauces on this side. At the back is a service desk to talk to staff, make speciality orders, or finalize purchases. You can also grab a brochure to read more about how they grade their meats. Overall: A Solid butcher stop for specialty items that offer a high grade selection!

Great product! Everything I've had from here has been exceptional. I have gotten several different…read morecuts of steak as well as some of their fish selections. I have not been disappointed.

The service is amazing. It is always a pleasure to shop here. The value on the meat is great and I…read morelove the quality.

Love love love this place…read more Stopped here during our stay at a local campground and was so happy to find a local store with such great cuts of meat for such great prices . they grind and cut their own meat! Get some of the ribs they cook when you are getting groceries - awesome Also don't forget a container of their secret sauce, it's good on everything - Reminds me of a chimichurri

Every week I order some of Dave's famous Italian mix. I wish I had photos of his process! He cut…read morehis mild sausages open and dropped it in the grinder with the chuck he fresh ground for us. You've never had better meatball mix, I promise! Tonight I had one of the BEST NY strip steaks I've ever had. It was tender, flavorful, and I added on mine a little of Dave's garlic herb butter. Simply perfection! Better customer service in Casselberry simply doesn't exist. I can text Dave, "tomorrow I want to make fajitas" and he'll suggest "how about some flatiron cut into strips" and it'll be waiting for you the next day. What did I do before Dave Taylor came to town?!!