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    Father Dyer

    5.0 (1 review)

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    9 years ago

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    The Adventure Company

    The Adventure Company

    4.9
    (88 reviews)
    51.3 km

    Hi all! The…read moreAdventure Company was very professional from start to finish, and they were fun too. My family and I went rafting, and at that time, the Arkansas River was really high. There were some rapids that were very exciting, and the water was really cold, but it was funny for everyone else when I was getting soaked in the front. The water is COLD, but you get used to it pretty quickly. The rapids relaxed down in about 10 minutes, and it was a pretty smooth ride for the rest of journey. The total trip was about an hour and a half, which is a good time for younger kids. David was a great guide, and he was funny and entertaining, yet knowledgeable and passionate about many things adventure. He trained everyone in the raft the do-s and don't-s of rafting, and made sure everyone was prepared in case of emergency. He showed the techniques of how to maneuver the raft, and how to 'rescue' your buddy if they fell in. We had ages 7-57 in our group, and it was fun for everyone. If you are a beginner or have younger, more senior people in your group, I would suggest a level 1-2 experience. If you have a group of more confident, or medium-good physically fit people who like a bit more adventurous time, I would suggest a higher level of rapids. The rest of the staff in the office were very friendly, and the office and amenities were clean and organized. They had changing rooms, and clean guest bathrooms complete with showers if you so desire. They have free lockboxes for you to leave your keys or other valuables if you need. They offered picture packages, but allowed you to take whatever devices you wanted on the raft. They advise against it, and take no responsibility for your lost items, however, they did not prevent us from bringing them (we did not bring our devices). It was a little bit of a hike from Dillon, Frisco area. About 2 hours drive, but the scenery is amazing, and with good company, it makes an easy drive. You pass through some interesting towns on the way if you want to stop and get lunch or dinner! Overall, this was an awesome trip!

    We were excited for our rafting trip with The Adventure Company, but unfortunately the way they…read morehandled our concerns afterward left us far more disappointed than the trip itself. Our original Numbers trip was canceled due to low water, which we completely understood. We were offered Browns Canyon instead, and we accepted. The problem wasn't the change in route or the water conditions--it was that we weren't told until we were literally boarding the bus that our group of six would be split into separate rafts. Had we known this in advance, we would have taken the full refund that was offered instead. We understand that safety comes first and that low water conditions require adjustments. At no point did we ask them to compromise safety or keep us together if it wasn't possible. Our frustration was with the complete lack of communication. According to our guide, the low water conditions had existed for days, yet we weren't informed until there was no realistic opportunity to change our plans after driving out. To make matters worse, my partner and I were paired with two guests who chose not to participate or engage at all, while the rest of our party had a completely different experience. Corey, our guide, was excellent and did everything he could, but the experience we paid for was fundamentally different from what we expected because of a last-minute decision that could have been communicated earlier. What was most disappointing was the company's response. Rather than acknowledging that the timing of the communication was the issue, they repeatedly insisted we had "inaccurate expectations" and argued against points we never made. We never claimed groups should never be split. We never blamed them for the drought. We never blamed them for the other guests. Our only complaint was that we were denied the opportunity to make an informed decision because the information wasn't shared until we were already boarding the bus. Instead of recognizing that distinction, they repeatedly reframed our complaint as if we simply didn't understand how rafting works or had unrealistic expectations. It felt dismissive and defensive rather than customer-focused. If you're booking with this company, understand that significant changes to your trip--including being separated from your group--may not be communicated until the last possible moment. If that's something that matters to you, be sure to ask specific questions beforehand because you may not have the opportunity to change your plans once you arrive. The rafting itself was fine, and Corey deserves credit for doing a great job. My low rating is based almost entirely on how our concerns were handled after the trip. A little transparency and a willingness to listen would have completely changed this experience.

    Photos
    The Adventure Company Whitewater Rafting Browns Canyon in Buena Vista, Colorado
    The Adventure Company Whitewater Rafting Browns Canyon in Buena Vista, Colorado
    The Adventure Company Whitewater Rafting Browns Canyon in Buena Vista, Colorado
    The Adventure Company Whitewater Rafting Browns Canyon in Buena Vista, Colorado
    The Adventure Company Riverside Lunch

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    The Adventure Company Riverside Lunch

    Father Dyer - campgrounds - Updated July 2026

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