I got the house facial and it was amazing! My skin is sensitive so I didn't want anything too…read moreexfoliating and harsh. I'll be back for sure!

I had my face, legs and bikini area done, I've never felt so confident…read more I definitely recommend buying the FUR OIL & pumice scrub, will make you feel like a millionaire!

This was my first visit to EXC and I am so impressed. i ordered full leg wax. its sognifigantly…read morecheaper than Goulds at EWC, everyone was super kind and positive. They saw me right away. Ashley made me so comfortable and she does quality work.

Shakira is the best and always does a fantastic job on my eyebrows and delivers outstanding…read morecustomer service. Request her for your next appointment.

To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.

A review that's outside of my comfort zone due to its intimate setting but here we go!…read more My first visit at Sugaring NYC- Memphis was last summer of June but yesterday made my seventh visit. Prior to my first visit, I received conventional waxing services but not sugar waxing. I have heard of the term without the knowledge of the full benefits. That's until a Soror, who's the owner of the Memphis and soon to be Midtown location explained thoroughly. Which encouraged me to give it a try. In short term it's like comparing fruits and vegetables to organic verse none organic. Sugaring is applied to the body temperature minimizing discomfort, still treats discoloration, the clean up is effortless with water and eliminates the usage of tongue depressors. *That's if you're a zero waste savvy.*. Unlike conventional wax is composed of rubber resins and other potentially harmful chemicals. All of my six visits were serviced by Danielle, loved her! Unfortunately she's no longer working at the franchise in efforts of receiving her degree. Which I salute and applaud her because school isn't for the weak! My last two recent visits were serviced by Sarah. Professional, personable and comforting through her words of encouragement. I'm elaborating the word "comforting " because if you're a first time wax (conventional or sugaring) client it could be misleading as everyone's tolerance level towards pain varies. I can say the more consistence the better for the benefits of less pain, becoming more comfortable with the process including your waxer and the swift of hair removal. This location is always promoting special offers on the website or the chalkboard as you walk into the studio. Sugaring NYC's motto "Once you try Sugaring, you will never go back to waxing" is one of the truest statements I can vouch for.

The Wax Bar is conveniently located in Bartlett, as well as other locations in Memphis. I paid for…read moremy services ahead of time and it started promptly at my scheduled time. Kimmy was gentle, friendly and knowledgeable! I highly recommend it!

I would usually go for a full face wax once a month. Whenever I arrived, the door was always…read morelocked. Inside the building, it wasn't terrible but nothing outstanding. My waxer was nice. I always ended up with a breakout afterwards. I'm not sure if it was the wax she was using or what. After several months, she moved out of town and I decided to do my own waxing. My skin is much happier and less breakouts.

Santricia was absolutely WONDERFUL!! I went in for a Brazilian wax after debatingI going here or…read moreThe European Wax Center....I'm glad I chose The Waxing Specialist! I've been getting waxes for over 5 years. If you want a very thorough and detailed job... The Waxing Specialist is the place for you. She did such a fantastic job and I added to my services while there. Quit searching, looking, and reading reviews... BOOK YOUR APPOINTMENT NOW FOR THE WAXING SPECIALIST. YOU WON'T BE DISAPPOINTED!

I found this service through GroupOn. I had never had eyelash extensions and it sounded like fun…read more The office is a little old fashioned and cheaply furnished, but appeared to be clean. When I arrived, she was in a room with her son doing homework. During my service, the child was constantly in the room distracting the woman, walking around the table I was laying on, looking at my friend's phone to see what he was doing (playing a game), and generally being a nuisance. This was my first time getting eyelash extensions. They looked good when done, but there were glops of glue that irritated my eyes for days. Now, about a week later, the lashes are falling out in clumps and taking my natural lashes with them. I have done some research and this is not how it is supposed to happen. I was on vacation in Memphis and did this for a treat. Now I have to find a professional to rectify this mistake before I become a freak with no eyelashes. At least they looked good for a while, even though they were uncomfortable most of the the time.

While this doesn't look like a traditional spa, the services are excellent! My husband and I got a…read morecouples massage and it was wonderful. The masseuses allowed us to choose who we would be more comfortable with, and the room was set up with a calm ambience. I think their prices are reasonable as well. When you arrive, you will need to find street parking. They are very efficient about starting the services on time with little small talk, but trust me, the massages are great. We will definitely be back for individual massages!

My daughter and I enjoyed a wonderful couples massage. Everyone was very professional and nice. Our…read moremassages were very relaxing and felt great!

I still give European Wax Center five stars! Since…read morerelocating from Florida(with my last visit in Florida) speaking to the staff there reassured me that on my move to Tennessee that I would receive the same service. Those ladies were right and I have a received the same great customer service! - upon today's visit I received an email to redeem 50% off and I gladly pulled up the app, set a reservation time using the app- I headed out the door to the nearest European wax center location to me I was greeted with pleasantries the front staffers - I showed the email where I had 50% off it was honored and accepted. Thank you! The wax specialist that took care of me on today's visit name was Jerricha she was informative and polite. Jerrica listened to my needs after my service was completed I tipped Jerricha in cash. I will be returning again for another service. Service $21 50% off Total $10.50

Still no service 17 minutes after appointment. Asked if there was someone else and got with a…read moretechnician who had only been there 2 weeks and couldn't do the job. Not a good experience. Manager totally on the defensive with excuses. There is a 9 minute grace period for a customer but a customers time.... Hmmm....

This place is relatively new to the area. It's beside the Las Delicias where the Escape Rooms used…read moreto be. This was my first time seeking a wax in Memphis and I'm glad that I stumbled across this place. When I walked in I was greeted with a warm welcome from the receptionist. She scheduled my appointment; I received a email confirmation and multiple text reminders. The decor is comfortable and cute. They have snacks and water available in the waiting area (no wine). Brittany did my wax! She allowed me to express my concerns and she kept the conversation flowing. They don't use waxing strips and it was the most painless Brazilian I have had thus far. It's so smooth and the skin is soft; no remnant wax. Will be returning in 4 weeks!

Terrible. The waxes are low quality now since the good waxers have left. If I could leave 0 stars I…read morewould.

I have been a patron of this business for a few years now and I absolutely love it! The aesthetics…read moreis really Girly and pretty and you're offered wax shots (tequila shots) when you arrive. The actual waxing process is pretty much painless! The employees have all been following Covid-19 protocols, and are highly trained. This Black owned business will continue to get my full support and then some!

I've been going back and forth with myself about getting my upper lip waxed. It's not too bad but…read moreas you get older you discover more hair in undesirable places. So before things get out of hand, I pulled the trigger and made an appointment. The place is super cute and feminine. The manager was very helpful and was able to address my concerns. Because it was my first visit, I got a 50% discount!!! The young lady that provided my service was very nice and made sure I was comfortable. A few minutes later I was smooth and hairless. If I make this a regular routine I would definitely come back.