Came on a Monday morning for a screening. Welcomed by Sarah, who was working solo with a line…read morealmost out the door. There was some troubleshooting issues with the printing program, but she still took care of all the customers who came through the door. She probably assisted a dozen of customers by the time my issue was fixed. Fingerprinting was easy and digital. Thanks Sarah for making it easy!

I visit this location mostly to return items back to Amazon…read more It's conveniently located on my way home from work so it's easy to stop and quickly drop off my returns as I'm passing through. For this particular service, I haven't had any issues with the staff and they have always been friendly and quick to assist me in this process. I usually ask for a return receipt and they comply promptly. This is a small store so they might be limited on services or some items usually found at larger UPS stores, but all in all, they do a good job and I haven't had any problems yet.

Had a normal Amazon return and they tried to charge me for it!…read moreI showed them that I'd followed the return instructions but she told me "it was implied" that I needed to pay. Worth the drive past this store to the next UPS store, who promptly accepted the return with a smile.

I walked in to do an Amazon return. The line had 5 people in front of me and I had my two young…read morekids with me. Service was fast and convenient. Amazon returns are simple. Just bring in the item and the QR code for them to scan. The total transaction took 30 seconds total

Horrible service at this UPS store by the new Publix near the airport. I went into an empty store…read moreand both girls would not even acknowledge my presence, they both looked at me from afar and went back to what they were doing. I then asked "hello, do you all do passport photos?". They both looked at me and reluctantly one stated that they do. I kind of waited and said that I needed one done to which one of them said "ok" yet neither of them even approached the counter. One picked up a camera and started fiddling with it. After a couple of minutes of me just standing there I asked, "what is the cost of a passport photo?", she then looked at me, in disdain, and stated, "I'll be right with you". After another couple of uncomfortable minutes, I simply walked out. You definitely can't reason or expect a rational response with people like this. I don't know if that person was having a bad day, but I do know neither of them deserve to be at the counter in any type of customer service position. I've only been to this place on one other occasion where there was a gentleman of Indian descent, and he was very pleasant to deal with. I hope the owner is aware of what his employees are doing to his business. I will never enter that location again.

From the owner: The UPS Store #8002 in Sanford offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

I stopped in to return an item to an Amazon seller. I didn't realize I needed to print my return…read morelabel for this specific package but UPS helped me with sharing the link so they could print it for me. I also didn't realize the label would cost me $2.12; lesson learned. Regardless, staff were super friendly and helpful. The store is very small but was in good order and clean. This is a newer location between Subway and Ross in the Super Walmart Center off 17-92 in Sanford. This store is in a convenient location for me so I will be back, great job!

I'm so excited that I now have a UPS store right by my house 5 minutes away…read more I have been driving to Lake Mary which is about 15 minutes away. The store is brand new super clean and the staff is very friendly and helpful. Although it's located in a busy shopping center there is plenty of parking and if you're hungry there's a Subway right next door and if you want to go shopping the Ross Store is on the right.

The staff is very friendly, welcoming, and very helpful. Michelle worked on my daughter's flyers…read morefor school. My daughter loved it! Came back and wanted more stuff done. They made the order very easy. Definitely coming back again!!!

Unlike at the post office, here you get quick, outstanding, friendly attention with a wide array of…read morehelpful mailing and office services.

Done. The Asian man who seems to maybe be the supervisor or something needs to find a job away…read morefrom people. Argumentative, nasty, and INEPT. We tried to ship something that, after accepting it, issuing a tracking number and taking our $ was deemed unshippable. We went back in and this toolbox was so nasty and rude it is going to result in a call to the owner and us NOT USING THIS LOCATION AGAIN. You people made a mistake, inconvenienced us and then treated my wife terribly. I honestly can't recall someone being this ridiculous.

I was on a time crunch and had an appointment for 10am for a notary and they didn't show up until…read more10:16am. The process itself was quick, but it was annoying to have to wait for something that should've been an in and out thing.

Don't bother. Employee does not know how to scan a QR code nor did she know how to print a label…read more 69 yrs old drug my box in twice, girl keeps thermostat off so fanning myself for 30 min, 2 trips and still have to drive to find another place. Horrible experience. She admitted she cannot do it.

From the owner: Your go to store in Apopka for all your packing and shipping need with FedEx, UPS and USPS. All…read moreoffice services provided including supplies, printing, copying faxing etc. A notary is on site at all times (no appointment necessary). Fast package drop offs for UPS, FedEx and USPS, 6 days a week.

Great service folks by Brother Brij Amin -he should be an example to be an UPS store franchise the…read morebest franchise in this town. Good value in the store January 10-17th 2026 week. Outstanding Brij Amin is the best entrepreneur in the Altamonte springs for the UPS Store. He should be a true example for a UPS Store how to run, how efficient he is... manage so well... Talks to the point, very concise and helpful. Today, January 17th, I had a wonderful experience with Manisha and Arifi... they were impressive. Excellent work ethics. 2024/2025 ...way back. longtime customer... from October 9th, 2023. Sebastian and Natasha are utterly amazing! Cares for good customer service Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: 5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit." "Honesty is the Best Policy "Be Truthful, Honest and Fair"

The agent more experienced "Geniva"was so rude, brash and unprofessional to the other associate…read morethat seems to be new young and learning . "She actually said to her what are they teaching you in school you have to read everything"