I had to ship some documents internationally. I had generated Fedex shipping label online, got them…read moreprinted and arrived at this location to drop off the package. Since I needed a return envelope with label too, I requested for help of the staff to prepare it. The person at the counter was very rude and impatient. She gave us wrong instructions and totally left us confused- instead of our insistence to paste fedex pouch with label on return envelope, she suggested to leave the labels open in the envelope! This did not sound right so we asked for more time, did our own research on the internet and finally did it the right way. Service at fedex locations elsewhere is much better.

This review is for the employee, Jovon - he was so kind, professional, patient, and helpful while…read morehelping me with my multiple packages to all different addresses. If I was an employer, I'd want people like him on the team.

Stan was very professional and helpful! He seemed to really enjoy his job. You'd get more reviews…read moreif you didn't have to type 85 characters

Jake at Paoli UPS was so helpful today!! He is always great, but went above and beyond today. This…read morestore is excellent, they are polite and take care of whatever you need so quickly! I live close, but would drive 10 extra miles for such good service.

Rob & the other workeds are so patient & helpful! They go above and beyond. No other post office in…read morethe area offere exceptional service like Paoli does. Never an issue and the most kindest helpful people! Thank you Paoli USPS for always making it a seamless experience!

I see so many complaints about this location and I'm really puzzled as to why. I think most post…read moreoffices are good unless you don't know what you want (ie don't know how you want to ship something, don't have item boxes/wrapped, want to look through every stamp style available for purchase). People that expect them to tape up their packages for free are living in a pipe dream. Most post offices do have supplies but they are available for purchase. (The cost of being unprepared) I went around 2 today and they had about 4 people ahead of me in line. Although there was only one woman working, the line moved quickly. I had prepaid packages so I'm generally in and out. The woman working was pleasant as well. It's not a huge post office but it does it's job.

Service is the best All the staff has been there for years…read moreand know their customers by name The owner Zach is the shipping and packing expert The UPS Store is your one stop for all business solutions Will the associate is so knowledgeable on all UPS Shipping & the mailbox expert Stop in for all your business needs A real value for your personal or business needs

I've gone to this store many times and have had no issues making my Amazon returns. Today, however,…read morewith 8 items to return, with 8 different codes, I was instructed the only way I could do a return was to use their self-service kiosk. The gentlemen behind the counted, who identified himself as the owner, said something to the effect "I paid for that machine, that is what you need to use." I have no issue if I had one or two items, but I had a lot and could have used some customer service instead of being told that was the only way. Lucky for me, there are other UPS Stores nearby that provide the customer service I expect.

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

The print job that was priceless!…read more I've frequented this store a few times over the past five years. Every time they have been a life saver. Today was no different. I was sitting in LabCorp and when I was called to show my paperwork they wouldn't look at it because it was on my phone. She promptly suggested I go here (2 store fronts down) because copies would be 10 cents. I did and this has made all the difference. Need to mail ANYTHING out? Need copies or something printed out quickly? I highly recommend going here!

very selective on what packages they take, been to this store a couple of times with no issues,…read morethis last time I had issues where they refused a package, would not recommend going to this UPS store and choose another one close by

This UPS store is EXCELLENT. The best I've ever been too. Their shipping and print services are…read morewonderful, and they're very kind and helpful. Kudos to Sylvia and the team for making it a great experience.

Needed some supplies for a workshop. They had everything I…read moreneeded - giant post it flip charts, post it notes, markers, and toys. Staff was helpful, store was clean. It was a little pricey, but when traveling, you need supplies that you cannot carry on.

I had to print out a 5 page form and received personable help from Alex who was working nearby. If…read moreit wasn't for Alex I would've been on Xanax or Zoloft that same afternoon! I'm not computer savvy, I'm a lost soul when it comes to that! I had gone to the UPS store, located in the same Plaza, and got NO HELP. NONE. Nobody was there, I was the only person needing help and the young lady was absolutely no help. GO TO STAPLES DO NOT GO TO UPS in this Plaza.

Fast, prompt and great customer service. Their prices are fair. They can concierge/white glove…read moreitems. I requested pick up of my item in Easton shipped to me in Austin. Items arrived in great shape. Highly recommend.

From the owner: Freight Brokers And Forwardersread more