The old lady that works there thinks she own the store talking to customers like they're her kids. Avoid this place if you see her. She looks like she's stuck in the 70's with her hairdo and man haircut read more

awful. dishonest. I went in here to print ONE page of music. there are 2 "self serve" printers/copiers in the store, but one was out of service... there was a line . i figured since the attendant wasn't busy, she would just print my one page. I've done it before and it's never been a problem. She was able to do it , but then she came back and said "that'll be $3.50" i said "for one page !?" Usually it costs me 30 cents or less... and before she did it for me, she gave me no disclaimer about an upcharge. i was totally baffled . I should have said "no thanks" and walked out , but i let her rob me . i asked why .. she said "There is a charge for anything we do behind the counter" ... hmmm . What is she doing ? Growing the tree? chopping it down. it's pressing one button. If i had known, i would have just WAITED or went to a different location. What a rip off . what a lie. I'll never patron this location again. I used to come in here often, but not after this incident. read more

Skip it. Poor customer service. the woman talked over me and was rude and combative from the start, and acted like I was the problem because I was confused and frustrated at being told different things by different fed ex people, including being hung up on by customer service. she also talked about me to another customer right in front of me. I had spoken to four customer service reps and one driver from fed ex and no one gave me the same information. very disappointed with fed ex and won't be using them again and especially won't go to this location: should have read the reviews first. read more

Easily the rudest FedEx Office I've ever used. The manager was shockingly rude right out of the gate. After the blatant rude comment from the manager, my shipping associate did everything she could to salvage a customer experience. A manager putting their employee in such an uncomfortable position is classical bad management. I'd recommend driving across nashville before returning to this location. read more

If I could give 0 stars, I certainly would! This location is horrendous. The customer service is lacking anything human about the experience! It does not matter the time of day. The tone of the employees seems as if they have never met a human being. read more

Worst customer services ever. One of the machine is out of services and asked the lady upfront if she can assist with printing using front printer and she replied that one machine works and could wait line. Rude as always and hope this location get their house in order. OJ appreciate the rudeness. read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Antioch, Tennessee

I gave the reviews the benefit of the doubt & went in to drop off a part that needed to be returned. From the get go the Caucasian lady, stuck in the 80s with that hairdo, was rude asf. I had explained to her that the part I got didn't come in a box & it came exactly how I brought it to her. I also put 2 labels on the package just in case one got destroyed. First thing she says, if this gets damaged, it's not on us, it's on you, with the most annoyed stank face. Like ok I knew that already. She's lucky I'm a calm person cause we couldve been going back and forth. I think they need to send someone from corporate cause they need a lesson on customer service. Not my fault you stuck in a job you despise. read more

My last visit was great! The representative fulfilled my order as I requested! (:) She even made the necessary adjustments to ensure the document was evenly before printing! read more

I visited FedEx on Tuesday, January 24, 2023 at around 5 pm. This review is based solely on my experience with an unprofessional female worker. I was waiting to be assisted with packing and shipping a laptop. There were only 2 workers available, one male who was busy assisting a guest the whole time I was in the store, and the other unprofessional female worker who had the worst customer service. She ignored me and proceeded to help the guest who came in right after me. She was also very condescending to that guest for no reason. After she was done "helping" that guest, she was just standing by the self-service section doing absolutely nothing because no one needed any help at self-service. It's a self-service, duh. I see no reason why she needed to monitor the self-service section when I was clearly in line and in need of assistance. After she was done being useless at self-service, she decided to take her sweet time to reorganize the boxes in the back before finally assisting me. I had some pretty expensive equipment that needed shipping, and she didn't bother to ask to claim a value... I reminded her I needed to claim the value because there's a lot of work equipment, and instead of apologizing, she gave a look as if she was questioning the value of my shipment. How does a shipment containing over $1000 laptop not require a signature? She had to cancel the shipment and start over, which took even more time. Had she followed protocol, and got her priorities straightened, I wouldn't have spent too much time in there. If this shipment fails to deliver or gets damaged due to poor packaging, she needs to get fired. read more

The only non toxic Ex everyone needs in their lives should only be Fedex. Periodt!! It's not a fancy office but the wait is minima and staff is super friendly. The office is rather big and feels like there's a lot of unused space. However that means you have more room to move around- especially when you have to return a large item like a king Sized bed! I came here for a return and one of the returnistas were super efficient and friendly. This is the only ex I will visit over and over! read more

FedEx Office Print & Ship Center - Outside - Shipping Centers Near Me - Antioch, Tennessee

Horrible experience with my shipping service...they sent my package to the wrong location...then FedEx denied the claim...

FedEx is by far the worst shipping company. I would rather use the Pony Express, and pay somebody to ride a horse across the country to deliver packages then ever use FedEx again. This location is particularly incompetent and unhelpful. read more

The machine I was using did not work correctly. But even though they were busy the representatives helped me.

The employees were excellent but their manager was very racist and rude..terrible place...

Everything for the busy professional who needs an office, while they're not in the office.

Expect the same terrible customer service you get from the 800 number at this location in person. The 800 number will laugh at you, hang up on you, and refuse to help you at all. The initial person I spoke with at this location was helpful and tried to get a manager for me, but said the manager was unavailable. I could see the manager and they weren't doing anything. They referred me to someone else at the front. That person was extremely rude and unhelpful. They told me if I had any questions that I should call the 800 number. I asked her if that was a joke and she said "of course it's not" in a condescending way. I told her how the 800 number is unhelpful and says "I don't know" to everything you ask. I asked her if there was any way she could tell me what happened and she said "I don't know." I asked her if anyone might know what happened and she said maybe a manager. I said I already asked to speak to the manager and she told me "oh well." No questions were answered and no help was provided. Rude would be an understatement. read more

Over the years I have used this location often. There are computers for your use as well as print services and shipping. Kinko's offers a lot more than just copies, they can make a booklet with a binding or a calender using your personal pictures and even signs & banners. If you have questions or need help the employees here are more than happy to assist you. read more

Waited over a hour to print 2 pages. There is some system where you scan a qr and email the document. This didn't work and it couldn't have been more complicated to print literally 2 pages. Multiple people came in after me and received help before me. The employees provided 0 help and could have cared less. Needed it for the dmv which closed and means now I need to make a second trip. Really disappointed that no one even cared to help. read more

While the work stations were quick and easy to use, there was one employee behind the counter, and many people who were at the counter needing help..many people got tired of waiting and left, myself included. This was to no fault of the woman working, she was doing the best she could in her circumstance. I took my business elsewhere. read more

I have used this location several times and received excellent service. I used their roll scanner for an art project, and they were so kind to show me how to use the machine. My prints turned out great! read more

The stupidest (MO FUCKIN) shipping service (NO FUCKING CAP) waited to long for my phone that still hasn't came in the mail (ON GOD/periott) I would like an apology sent to my (MO FUCKIN) Email @ tylermmmmoore43265@gmail.com Thank u have a blessed fucking day....... read more

THIRD WORLD VERSION OF FEDEX PRINT & SHIP. By far the WORST FedEx I've ever visited. Just to compare, I was at this one and the one in Donelson on the same day. I visited a little before 5 pm on a Monday, prime-time for FedEx Print & Ship. Antioch office had ONE employee present. I stood waiting while he figured out how to help the two people in front of me. I had a simple print-job, just needed to print out 4 pdf files, double-sided, on 4 different colors of card stock (you can't put card-stock through the self-service printers). Anyway, the dude behind the counter is IMMEDIATELY confrontational. One of the people in front of me in line was a guy I let get ahead of me, since he had a short shipping request and I figured mine might take awhile. So I was in a pretty good mood, but this employee soured that. "You have a print job, well don't expect me to do it right now!" What? I showed him that I had 4 "Print And Go" codes, all he had to do was enter them, stick the card-stock in, and I'd be done (and he'd have made a $100 transaction for his boss). The guy lectured me on how "that's impossible, I can't use your print & go codes behind the counter". When I told him I'd done that EXACT thing at the Donelson store the previous day, he stomped over to the phone and called someone. I then asked to look at his samples for card stock, he TOOK MY NOTEBOOK from me (too lazy to write down a few colors) then told me he could only print on NEON paper because he was "out of" the more subtle colors. I left and went to Donelson. They had FIVE employees working plus a manager, same night, same number of customers. DO NOT GO TO ANTIOCH if you want any kind of customer service from FedEx. It's like being in Mogadishu, you'd think they were in some war-zone. When I commented that they only had one employee working, that employee said "well some people like to have time off". Huh. Here's some news for you buddy, I was on MY time off, and you wasted it by not knowing your stupid job, and ruined my mood by being a jerk. Hope the boss reads this! read more

Avoid this location if you can!!! I had to mail a fedex envelope, I was assisted by Ramona who refused to look up my account yet continued to chit chat with another customer about personal business...so unprofessional! read more

I came here because La Quinta didn't have access to their scanner.... I've used FedEx/Kinkos/all other "i need to print/scan something back to myself" stores A LOT. This store was a first... Let's play this out... I get there about an hour before they close, apparently, asking where/which of their many machines with this capability to use was a large inconvenience. I get pointed to the back corner which seems odd since there are literally 10 (yes, 10) machines in front that perform the function I need. I sit down at the computer, $0.45 per minute for their magical internet experience. Well, that's really dumb, but I need to scan this back. Fine. What the hell is this antiquated piece of crap? Seriously? A single sheet scanner? ....it turns out, that 22 pages combined with a connection slower than my phone results in a $7 'ish' total AND some really (no, not really) witty banter from the employees when I ask for a receipt. On the plus side, it seems that this store is in a poor location next to a former Applebee's and a thrift store.. So, I hope they fail. Over a $7 fee. Because I'm that petty. ....or sleep deprived when it happened. read more

FedEx Office Print & Ship Center - Boo... - Shipping Centers Near Me - Antioch, Tennessee

Not bad, its a fedex kinkos, minus the location being hickory hollow mall. Pretty consistent with what you'd expect from FedEx Kinko's.

I went to pick up an order I placed on line. When I arrived there was one person standing outside. I asked him what was he waiting on and he said they are only allowing three people in at a time. Shortly afterwards the person went inside when one came out. I was now first inline. About five to ten minutes one person came out and I went in. Immediately a female who refused to give her name hollowed at me to stop even before I got to the line which was more than six feet away. I walked to the next line which was six feet away. While I was waiting with two other customers in the store two more people walked in which the three employees saw. I waited a couple of minutes to see if anyone was going to say anything and no one did. So now there are five customers in the store. I said why did I have to wait and they didn't. An employee identified as David ask if they were just dropping off. I ask the female who refused to give her name why they were being waited on and I had to wait. She said there was a language barrier and I said you didn't know that when they came in. I was wearing gloves and mask and waited the two people that came in behind me had on nothing. David the manager stated they could have up to ten people in the store, so I said if that's the case why did I have to wait. David said it was the store discretion. I WILL NEVER SHOP AT FEDEX AGAIN. The female refused to give her name. read more

The man that was working last week was very pleasant to deal with. I don't often mail packages, but needed to send out a bridesmaid package to one of my girls who lives in florida. I was appalled at some of the other customers and their blatant disrespect and hastiness. I had two people in front of me and one man yelled to try and make the associate stop what he was doing to help him on the computer. He was very professional and told him he would have to wait his turn. He helped me get my package shipped and explained to me all my options and pricing, and it arrived right on schedule. I wish I had caught his name because honestly there were some really ghetto and rude people in there, and he didn't act any different or seem bothered..just kept his cool. He has dark brown hair, if that helps and definitely deserves a raise. I THINK he had glasses on too. There was even a woman behind me who interrupted our conversation and asked us to hurry it up...sorry about you 2-4 minute wait, I'm just soo slow LOL...anyway, I found the store really clean and they seemed to have lots of supplies. It was confusing how to get there at first but I was pleased and will use them again as we are sending more things out for our wedding. yay! read more

I went in yesterday during bad weather to ship a dress and I didn't get the womens name who helped us but she was SUPER helpful and patient with us. She is awesome at customer service and I appreciated her being so attentive! read more

I have used this location many times over the past 2 years. Clean, well stocked, and well run. Staff is always friendly and very helpful, often assisting with getting large boxes to and into my vehicle. Great business, great location and greater staff! read more