Joseph is the best and deserves a raise. Seriously, if you're Joseph's boss - give him a raise and…read moredo anything you can to keep him there. He literally set a Christmas miracle in motion when I had already contended with the fact that I may not be able to have a custom daily planner I designed for my husband printed and bound for Christmas day. I waited last minute, like 12 pm Christmas Eve, to call and ask if I could have my order printed and bound. Joseph was extremely polite on the phone, gave awesome direction on what he needed to make it happen, and when I said it didn't have to be printed that day he said, "Well let's see what we can do once we receive the order". So I sent the order, and I did not do a good job. Haha, and Joseph politely let me know it was not in order. I sent it again, now after 2pm at this point and I just knew it wasn't in the cards for me to pick it up same day. Lo and behold, Joseph came through like Santa Claus down a chimney and has it printed and in order by 4:30 pm. And when I saw it, I nearly cried. It had been such a stressful day and he just brightened my spirit with his friendly nature and everything earlier in the day that had me stressed suddenly felt small compared to how Joseph made me feel with my order. My husband loved his gift by the way and started using it on Sunday! Thanks again so much Joseph, I'll never forget how you made me feel this past Christmas!

Came to drop off a return, man behind the desk took the label and said have a nice day! He taped up…read morethe box and affixed the label himself, I was out in 5 minutes!

Conveniently located, it would be great if Amazon open earlier each day. I would love to be able to…read morestop there before I go to work. I would also like it if on the weekends it opened up hopefully 9:00 AM. I've most often been satisfied with the service provided at Amazon on Webster.

Always love using this location for my returns (even though I live about 20 min away from the…read morelocation ). It's easy and straightforward. Staff is always helpful and nice. Store is kept clean. Overall, a perfect location to do your Amazon returns.

First time at this location. The first one was supposed to open at 9 am. But of course their hours…read morechanged. Decided to go to one closer to where I live but I was worried I wouldn't find a spot to park. I had a huge box. Staff was so friendly. Followed all CDC guidelines. And I was pleasantly surprised that the price was so reasonable for the size. When they told me it would arrive in 4 days I was ecstatic since it was for my sons BDay. Thank you thank you.

Use this store if you enjoy being ripped off: I just paid over $5.00 for three xerox copies.read more

The nicest staff, always so helpful and easy to work with! My go to place for shipping.read more

Very friendly and helpful! I ship all my returns and eveything through them. Glad to have them in…read morethe neighborhood

I live closer to the store now and use it on a regular basis. They are so patient and kind here,…read moreand I've been so exasperated by what I've been going through with my old post office, I'm always rattled and tired when I'm there, and they're always so sweet and calming and understanding. You really don't find people this professional and calming in a very busy environment that often anymore. The pricing seems on par with USPS, and they do so much more in the way of services here than I first realized. Bonus, now I can walk there, which is a blessing! SO happy to have them available nearby. Excellent customer service.

Ray was the best!! Honestly, everyone at this store was super friendly and helpful. I've never been…read moreto a UPS store that made me want to come back--UNTIL NOW. You guys rock!

The best UPS Store ever!…read more This review is long overdue - we are so happy with the service we get from the team at this location. Conner, the manager, and the staff are always so helpful. They are like an extension of our office and we have only had the most positive experiences. Shipping, printing, laminating, etc. He and his team are problem solvers and everything is done with A+ professionalism and kindness. Selfishly - I hope Conner and this team stay here for a long time as we truly rely on them for so many things. Huge thanks to them.

Julian and Adrian were awesome!!! I had so many things to return and they were very accommodating…read more On a Sunday night too so I really appreciate it :)

5 STARS ALL THE WAY!!!…read more I needed their pack & ship services. I called ahead to confirm they do offer this service. The man on the telephone was very professional and helpful. When I arrived I was very happy to see a nice parking lot in front of the store. There were many available spaces and I was all set. When I entered the store I saw a very nice, clean shop that was very organized. The counter was clear and the retail area was well stocked. Matt was the man on the phone and the person who assisted me in the store. He was very knowledgeable and able to help me with both packages easily. His professionalism put me at ease and I felt confident my packages would be shipped out properly. This is now my go to shipping store. I am a believer!

Chemically-sensitive people beware. They now spray what smells like a cocktail of plastic toxins…read morein the air. No thank you! if you're not masking something, just keep it clean - no scents!

So. Updated review of this. UPS. Store location. For the second time I mailed something for next…read moreday air and it didn't get delivered for two days!! Unacceptable! After hours of tracking and holds with UPS corporate, they basically put the onus on the location of drop off. So not sure what's going on at location or UPS in general. Fine for an Amazon drop or something unimportant otherwise will only be utilizing FEDEX from now on for important overnight!!

Efficient plus 15 min stand parking w flashers on right nearby and fast service and good staff…read more Amazon returns super easy and fast.

Don't use their pack and ship service for anything delicate or valuable!…read more I used the pack and ship service for some vintage lamps. I told the manager there to be very careful packing the shades which are delicate and made of translucent shell (Capiz). Ignoring me, he packed them super tight with bubble wrap and damaged the shade.

I had a very frustrating experience at this The UPS Store location…read more I received an email the day prior stating I had a package ready for pickup. When I arrived, the employee barely acknowledged me, asked for my ID, and had me sign for the package before even confirming it was available. After that, I was told there was "no package," and then repeatedly told I must have already picked it up--despite showing the email I received the day before. Instead of investigating further, the employee became visibly irritated, rolled her eyes, and suggested that I should have checked tracking myself--as if I have access to their internal system. At no point did she take ownership of what was clearly a breakdown in their process. When I asked for a manager, I was told (rather dismissively) that one wouldn't be available until Monday. Between the dismissive attitude, lack of accountability, and being made to feel like I was at fault for their system issue, this was a poor customer experience from start to finish. To make matters worse, access to this location is currently difficult due to surrounding street closures--making the trip even more frustrating. I've since changed my package pickup location and will not be returning.

I had a frustrating experience here. I tried to drop off a package around noon on Saturday 10/25,…read moreand the employee refused to take it because of a strip of semi-translucent brown tape partially over the return address. The tracking number was fully visible and the address was completely legible despite the tape (see photo). The next Monday I left the same package at a FedEx drop-off bin at my workplace and it was processed and delivered without issue. Just a heads-up: staff prefers to cause problems, not resolve them.

Come here to drop off a fedex package, I'm glad the store has private parking. It's convenient. I…read morewalked in, no line on a Tuesday morning. The lady scanned my package, and print my receipt, it's done. I also asked a question about the overnight shipping to Boston, she patiently answered all my questions. This will be the store i use in future as the other one near home i can't find it via GPS.