Adam was there cutting paper, not for customer in store at this time and oblivious when we walked in. He kept doing something with the machine while 5 other customers entered the store after us. This was Sunday 3/22/26 at 4:30 pm. We waited for him to tear himself away from this machine as it took 20 minutes!!! What kind of business is this?? I told my husband I would NEVER return after this customer NO SERVICE experience!! Someone needs to get a grip here. read more

Came in this week & was assisted by an associate. She was extremely patient with me & accommodating. She explained paper quality, quantity & was able to send her my voucher to have it printed. It came out amazing. I have other idea for other holidays & cannot wait to come in & have them made. Price point was understandable & they have a professional cutting board which helped make the straight edges flawlessly. Parking is easy. Free public parking located right next to it. In & out within 20 minutes. Love it. read more

FedEx Office Print & Ship Center - Gift Voucher Creation with 100lb paper - Printing Services Near Me - Fullerton, California

Today 12/9 at 8:45am I ran my card to print off business documents as I commonly due at a FedEx Office. When I told the store employee at the time that the prompt on the printer screen is saying "No Paper in tray 1", she walked over only to rudely say, "well you can just use the other one"! To which I replied well I already ran my Credit Card for this one and I am here. With no retort she turned her back and just walked away. Not a huge problem but, come on! We can do better!! read more

Putting your assistant managers through training and teaching them the definition of customer service how a business is there becuase of customers. This girl Linda literally has zero customer service. I accidentally went in to pick up my order without a physical license and all the while I was having delivery issues from Fri and forcefully had to do a Pick up from hell at this location. She faked calling the cops on me making me Sound like some Crazy person and stood there for almost an hour bickering back and forth I thought I was in jr high again and had never such horrible exp with a manager before. I lied I have when they were lacking customer skill and manager training and which was just handed to her. Called customer support and they were so kind telling me this behavior is not tolerated at fed ex that he would write the complaint for me And opened a case, once again she opened her mouth and agreed and acted as if if she was untouchable and glad I reported her ppl just aren't grateful to have a job and just there for a paycheck read more

Easyyyy peeeeasy ! In and out in a breeze. I printed the return labels beforehand. But needed a box for my return. I walked in and the boxes, packages, and shipping materials were very organized. It made it simple to pick which package I needed to fit my return. The employee asked me if I needed help and I walked over to the counter. He suggested a slightly bigger box so that the item doesn't get squashed. He also tapped it up for me. I handed him the shipping labels and off I went. Lol Great customer service. Very friendly staff. And clean, organized store. What more could you ask for? :) read more

FedEx Office Print & Ship Center - FedEx birdie - Printing Services Near Me - Fullerton, California

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Adam is incredibly kind, smart, and truly goes the extra mile to make sure his clients get the best service. Couldn't recommend him more highly! Amazing service, I believe he should be getting promoted with the quality of customer service he provides. read more

FedEx Office Print & Ship Center - Very nice guy, extremely kind - Printing Services Near Me - Fullerton, California

2/4 printers were out when i went and was waiting in line for 20 minutes, worst location ever. If you can go to another one.

I can honestly say I don't think I've ever experienced this type of customer service. There were 6 people behind the counter and no one was doing anything. It looks like I interrupted their fun. They all seem to be flirting and playing with each other. They acted like they had never shipped an international package before. Completely useless. As the manager was trying to help me there was another employee putting stickers on her and flirted right in front of me. Needless to say I won't be coming back. FedEx needs to send someone to investigate this place read more

In & Out in like 5 minutes! I needed a quick print out & this is the go to spot. No need to interact with anyone. You pull up, send your documents to their email, retrieve the code & done! I love it here! read more

So nice, my first experience was amazing and Ive been coming back ever since! Shoutout to Taylor, great customer service!! read more

I had to stop by to shop out some documents the other day and Genesis provided me with very good service. I don't usually mail via fedex so I was definitely Lost after entering the store. Genesis probably saw my puzzled face and offered to help me. She was patient and explained they don't offer same day delivery service at the store. It needs to be scheduled via phone. However, they do offer next day. I opted for that. She was patient, friendly and helpful. Thanks Genesis! read more

FedEx Office Print & Ship Center - Inside - Printing Services Near Me - Fullerton, California

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This FedEx is way under staffed. The printer charged me $2.50 and didn't print anything, and we have six people waiting to get help from one service person. Talk about stupid, but that's what I get for not having a proper home office. read more

not very helpful they don't believe in the customers charge for everything can't even use the tape they have to tape one box they tell you to buy one read more

Do not come to this FedEx facility they steal packages. If you do go here please make sure you get receipts and take pictures of the associates. You're giving your boxes to because FedEx will not do anything for you. I highly suggest this for I am currently having to go through a settlement with FedEx because they stole my packages. Honestly, I wouldn't use FedEx at all. I would use a good old-fashioned post office and make sure you pay for tracking and insurance. read more

Amazing staff with lots of smiles and a can-do attitude. Needed some files off of a disc put onto a thumb drive. Not a service they officially offered, but the can-do spirit made it all happen. They were able to pull a rabbit out of the hat. Way to go that's how you get customers and that's how you keep them. Highly recommended. read more

This is the best location to come to get your needs taken care of, with great service! My sons went through school/college printing here back in the 2000s. I wanted to acknowledge Arron. He's polite. He's a hard worker He's gives excellent customer service and more importantly a great personality. He made me happy today! Thanks Arron! read more

This is a nice Fed Ex location. I came here last week to drop off a package. They were really busy, but an employee came by and grabbed the package I was sending. I was grateful because the box was really heavy. Since the lines were so long and parking structure was a bit of a challenge, I might continue to go to the location closer to my house. read more

FedEx Office Print & Ship Center - Printing Services Near Me - Fullerton, California

There wasn't a reason to change it from Kinko's but it's the exact same (even when they remodel). I come here to print stuff out: It's pricey and the default paper is nicer (and more expensive) than it needs to be, but it's not often I need it so it's enough to tolerate every once in a while (and not have to buy a printer for home). Check the hours in case you assume it might be 24 hours. There's also plenty of close parking in the structure next door, and the gals at the counter, though I've never seen any more than once, are always pleasant, even more than they need to be, and that can go a long way. read more

Well. I came in to have a couple of pictures printed for my six year olds project. I printed most of them myself yesterday at the UPS store, but he took a few that he really wanted for it today. My wife called earlier to make sure they could print them since UPS is closed after 3:00. Imagine my shock when I get here and they claim ALL of their printers are down. They want me to go to Brea which word be closed in twenty minutes It's impossible for me to believe that ALL of their printers are down. It seems more likely that they just want to get out of there. What good is a print shop if ALL of their printers are down. I'm embarrassed for them. read more

This review is for WILLIAM! I had been trying to get place cards for my sisters wedding to help guests know what table they are at. I went to the FedEx by my house (Centerpointe in La Palma) and 3 times they turned me away and told me to use the website/canva. I use canva regularly for work but for this specific purpose canva wasn't it. William was able to help me out, get it printed for me and cut my pages in half (which was what I needed) all with a smile on his face and it took all of 15 minutes at most. I can't say how grateful I am for him to approach my problem with kindness and help me finally get what I needed. Thanks again, William!! I really appreciate you! read more

Needed to send a used computer to someone and didn't have time to pack it myself so I asked this FedEx location to pack and ship it. The employee didn't ask about insurance, which should have been a red flag, but I was distracted and in a hurry, otherwise this would be a one star review. My acquaintance received a pair of boots that were supposed to be returned to Dansko, and my computer, if it was shipped, presumably went to Dansko and was never recovered. Fortunately I wiped the computer first. FedEx paid the default $100 claim amount, but if you decide to use this FedEx location, make sure your item is packed and labeled in front of you. read more

She explained all the options kindly, and I was happy that I could choose the right option for my need. Thank you,

Very bad on doing deliveries They hit my truck and didn't want to be responsible of fixing my truck read more

It's like they are coming to work to socialize when there's a customer (me) right in front of them. I had to get something printed on a transparent paper but they had issues on their end. They didn't think to ask or tell me there's a 2nd email that I can send my file to until 15 min later. Very unprofessional as I wonder who hired these people, esp the manager. The manager is trying to tell the workers how to organize the back when the priority should be me, the customer. Something like that can wait when it's slow or when no one's present, if anything should be in the hiring process. My time is money and I've wasted my time standing here not being helped. Having to ask them constantly if they got my email while they disappear into the back. What kind of business is this. read more

Avoid this and go to UPS. Staff is nice. However, so slow. Two of them stabs next to each other to do one task. Neither one training. I could not believe how unorganized and inefficient they are despite working for a company that thrives on efficiency. Odd and frustrating to wait so long. read more

I've been here on several separate occasions when my printer at home wasn't cooperating. Apparently their printers don't like to cooperate sometimes either. I wanted to print some colored cards on cardstock and the worker told me that their printers were not working at the time. What? Aren't you a printing establishment?? Lol.. Thankfully I was able to print on cardstock on the self-service machines with some instruction, as it takes quite a few steps to get something printed. I like that this location is available and conveniently open during the weekends, but I'd expect their printing machines to be working all the time because well, they're a printing shop! read more

Right in the middle of downtown Fullerton. While you have to park in the gross structure and are bound to come across at least homeless person along the way, this FedEx is pretty nice. My printer gave up on me a while back, and I am forced to come here pretty often to print. It's typically not too busy and all of the employees are extremely helpful and courteous. read more

Avoid at all costs. Came here to pick up a package I had them hold because I wouldn't be home when it was supposed to be delivered. I provided ID and tracking number, and was told I needed proof of residency at the address on the package (keep in mind due to COVID I had not gone to the DMV to change my address when I moved last year, and DMV made a typo on my car registration). I said ok let me find my gas bill on my phone ... employee gets impatient, acts like she's doing my a huge service by "letting it go this time " and lectures me on not putting my address on the package "if I don't live there". Ma'am, I do live there. You never even asked and jumped to a conclusion. The chances of me having the exact tracking number on my phone, email of receipt from the vendor that sent the package, and the exact name on the package are slim to none. If you're that concerned that I'm a package thief maybe next time wait for me to provide proof or maybe talk to me like a normal person. I wasn't aware getting my package from here was going to be the equivalent of DROSing a firearm from a gun store when you're about to buy one. read more

FedEx customer service SUCKS...not trustworthy and unreliable...missing package is not a their concern...poor poor customer service for such a huge world wiped company. SO DISAPPOINTED read more

my girfriend was doing stickers prints and face size prints of her coworker for her going away party. The manager of Fedex office on 1/6 at night was very helpful.. We also came here couple nights before and the lady was nice too. They have good costmer service. and it's open 24 hours. read more

FedEx Office Print & Ship Center - Printing Services Near Me - Fullerton, California

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It's honestly really nice to have a 24 hour print location that ACTUALLY knows what they are doing. I've done quite a bit of business here, and I have been very happy with them. Online ordering is easy, and they are helpful in person. My only issue is that sometimes they don't call when the order is finished, but it's always been ready on-time so I can't complain. read more

Stopped by real quick to drop off 2 parcels that needed a little extra stuffing inside to ensure a safe journey. I was helped out & assured everything would be taken care of with no worries on my part. I double checked that my pre-printed return label was acceptable, which it was. Just bear in mind they have no plexiglass in place, so you may be asked to step back while they help you out with boxing etc. Parking is bizarre but not impossible to find. People could be better drivers, so use caution while in the structure. read more

Clean and convenient location. I always drop off my boxes and packages to be shipped. Staff seem helpful and never had a problem except once when I used a flimsy box to ship something and unfortunately got a staff member who told me I couldn't use that kind of box and I ended purchasing one of their boxes. Just be careful with the type of boxes you use as some have strange logos or signs that could mean "flammable" which of course fedex won't accept so make sure you cover these signs up if you're going to use them. read more

Indiana was great help. The machine would not take my card and he came to me to offer help. Will come back even if it's pricy cause his customer service. read more

Amazing service. Easier to find and closer than main on Kimberly St, Placentia. Had an urgent shipment to overseas on a Ftiday night was told last truck had just left. Truck had multiple loads to pick-up so counter help asked if he had room for one more... depends on when ready to go... as soon as label prints out... then sure. It finished after he loaded up truck he came back in just to get that last one. Zero bad attitudes. Will come back if there's a next time. read more

Late post... Came in about a month ago and was helped by Justin, who was very professional and knew his stuff. Thanks again Justin for you help that day, have a good weekend! read more

The manager Mike ignored me for about 5 mins while I stood in line trying to get help because my label was not printing. But all the other people were very helpful. read more

Amazing staff at this location. Super helpful in printing and packaging. I only go to this location for any office center services.

This place is no help. 3 employees and not one can help me out. I've came here on different days and it's the same with all employees. I would recommend going to staples if you need to print and UPS if you need to ship! read more

USPS was ridiculously expensive to send parcel over 2 pounds. Staffs at fullerton USPs was rude. So i decided to use fedex. My goodness. It was lucky day. Fedex was three times cheaper! Staff was nice to explain each of the price. USPS staff act like they are government or something. I would rather go to fedex for parcel sending! read more