Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

I have used parcel express services countless times. It is a one stop shop for all of your postal…read moreneeds. I had shipped some precious cargo to my family in Buffalo, NY and left in a hurry. A few days later they sent me a text including my tracking information that is critical during these tough times. Parcel express will always get my business here on out.

Been calling and phone in busy mode ? 532pm. Dec 27, 2019....merry christmas. Says they are open.read more

Not all The UPS Store locations are equal. Yes, they may offer similar services, but for me,…read morecustomer service makes all the difference. Case in point: I recently visited another location to have new passport photos taken. I simply asked the manager if I could review the photo before it was printed. His response was, "It's a passport picture." Needless to say, I decided to go elsewhere. Today, I was pleasantly surprised to discover what I consider a hidden gem in Laurel -- The UPS Store off Route 198, located near the Navy Federal Credit Union kiosk and Shoppers. I've lived in this community for more than 20 years and somehow never realized it was there. What impressed me first wasn't even how I was treated -- it was watching how the employees treated other customers. I observed one employee patiently helping a customer with copying needs and another with a printing request. She was empathetic, supportive, professional, and knowledgeable, but what stood out most was that she genuinely cared about helping them accomplish what they needed. She wasn't simply completing transactions; she was taking ownership of the customer experience. Then I received that same level of attention myself. She gets it. Great customer service is about listening, caring, and making the customer feel that their business matters. If exceptional customer service is important to you, this The UPS Store location is my choice in Laurel, Maryland. I certainly plan to return.

Prompt service Clean establishment…read more I went in for fingerprints after scheduling an appointment. I was seen on time. The service rendered, the great customer service was very welcoming. Best bang for your money and would definitely recommend coming here for all your shipping, returns and any other needs you may require. Best value!

Fast service Always smiling…read moreServices are varied and suits all needs Not much more to say ...

I stopped by my local Parcel and Office Solutions on my way to a birthday and welcome celebration…read morefor my new Pastor. I had a copy of a booklet I designed and wanted it copied and spiral bonded ASAP. Usually, it would have been "come back in about an hour or two." This wasn't my story. These guys saw how important this project was for me and understood that I needed it right away. They completed my project in record time, and I was able to arrive to my engagement on time. I would have paid extra for the service, but the value I received in their accommodating me was well worth the price. For all of my office needs, Parcel and Office Solutions, you can count on me to return again and again. Thank you for the exceptional customer service! Pam S.

Don't go to this location. The counter person was very unfriendly. He refused to take our package…read morewhich we figured we would drop off on the way back from the Dutch market. Well what a waste of time. The worker said that the box was ripped so he couldn't take it. It's a return so the cost is guarantee right? If we received the box ripped don't you have tape? Anyway, we drove the large box to our neighborhood and they took the box happily.

I came in with an Amazon package in the original Amazon package the store attendant said that he…read morecouldn't accept my package without charging me because the box was too large. He then told me i would have to pay an additional 10$ in order for him to add extra packaging paper to fill the bag. This place does everything they can to increase their profit margin off customers returning for free! Avoid this place i have submitted a Bbb complaint and forwarded the concern to Amazon as well

They arrived on time and completed the job as agreed to in the proposal. Their work was very neat…read moreand professional. The workers were polite and respectful. I would highly recommend them.

Installed all new LED lights at our business. Very thorough and attentive to detail. Friendly,…read moredependable and they went the extra mile to do a great job. Highly recommend!

Quick to reply, worked with me to get the best solution for my junk hauling, professional, and…read moreefficient. Would definitely use again!

From the owner: Graceline Solutions is a veteran-owned junk removal and property-prep company proudly serving…read moreMaryland and Virginia. We’re built on one simple promise: every job is handled with grace and delivered with purpose. Whether you’re clearing out a garage, preparing a home for sale, or managing a rental turnover, our team shows up on time, in uniform, and ready to work. We remove unwanted items of all sizes—from single-item pickups and load-and-go trailer drops to full property cleanouts, light demolition, and light landscaping. Each project is completed with care, safety, and respect for your property. Graceline Solutions isn’t a franchise or a moving company—we’re a locally owned small business that values honesty, efficiency, and community trust. Once items are loaded, they become our responsibility to recycle, donate, or dispose of properly, ensuring every job ends with a clean, usable space. Customers choose Graceline for our transparent quotes, fair pricing, and easy online booking. You can upload photos, receive a quote, and schedule service right from our website. From the first call to the final sweep, we focus on professionalism, reliability, and peace of mind. If you want dependable service from a company that treats your property with respect and delivers results you can see, contact Graceline Solutions today—where every job reflects integrity, discipline, and pride in our work.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

Customer service - awful. No resolution. Offshore Tier One customer support keeps you on extended…read morehold, does not provide answers nor will they escalate. Trust in delivery - zero. Communication - the technology is great; not the people. I am shocked Serta and other major companies use them.

The positive: the delivery guys were nice. That's about where the compliments end. The RXO…read moreexperience started with a dud as I got a notice from Samsung that my TV was going to be delivered only for it to somehow disappear and RXO tell me it wasn't coming. 2 weeks later I get another notice of delivery only to once again learn it would not get delivered but that I needed to reach out to schedule a new delivery date. One would think that if they couldn't deliver they would schedule you for the next day or as soon as possible. Nope. I called and got a delivery date for a week later. So now I'm 3 weeks post when I should have received it and I am given a window of 10-2 for the delivery. However, it doesn't show up until about 2:45 and, as a result, I was unable to go to the event I planned to that afternoon that I would have been able to attend had they showed up on time. Oh well, at least the guys were nice!

using Web2print USA is a no brainer to me. when you talk about saving time and money this is the…read morebest option. The thing I love the most about Web2print USA is how quick they are. i can go on site upload my documents and I know it be at my door step in a few days. when I do fliers for my business I make changers online without having talk to anyone. I'm very busy daily and this process saves me so much time. I love my print company and it can only be Web2print USA

Excellent service from start to finish I order a 115 family reunion t-shirt that required design…read moreedits and printing. The job was completed within 2 weeks with no mistake t-shirt quality was excellent. Great job