Unfortunately I wasn't able to make this review when it happened back in March until now. However,…read moreI do think as someone who used their services as small business myself, it's valuable to showcase my own experience in dealings with their store. Speedi Pack should be aware of how their employees handle an order. Both the good and the bad. Let me state that the items I received in the end were great and worked perfectly for the small business market I traveled to Utah for. (Sheets of Stickers for price tag purposes) Unfortunately, getting to that final part was the issue that was unacceptable. Using Speedi Pack was a no brainer as person(s) I know used to work for the company/design. They were the point of contact for sending over the files of what was needed and doing the pick up for the stickers. They first went to the store in person to print off sample labels over the weekend (on Saturday), to make sure it worked. Kate, who was amazing through this whole process by the way, was able to print the sample off and only said the format may make the sticker offset a slight amount. However it didn't ruin any of the QR codes and was just fine to work with exactly what we needed. Getting the last minute information for said remaining stickers an email was sent Monday(At 9:41 am) following that Saturday stating that pages 12 - 14 of the labels needed to be printed and could be picked up later in the day. There was some back and forth from that point on from Ariana, the head designer. That they wouldn't work and needed to be redesigned. Here's the deal, the label designs/codes are through a market, not by personal choice/design. Hence the reason why a sample print off was done. I would pay a rush fee, I would pay to have anything adjusted if needed to be done. That was relayed through e-mail. This was not in my wheelhouse, and exactly why I decided to go to Speedi Pack for services they offer. Made sense to as we were busy with set up. Coming to UT from out of state there is a lot of moving parts when setting up for a market. I just needed help with a few more sheets of stickers, that is all. By 2:35PM it was emailed "Okay, we can work on setting up these files. It won't be ready today, but we will let you know when they are all setup and printed." That was not helpful. It felt as though we were being strung along all day to be passed onto the next person because she didn't want to fufill making small adjustments for a small order. I truly didn't think printing out labels would be an issue but this added another layer of stress that was absolutely unnecessary. And to be honest, the friends who have done this work were upset as it would have taken maybe 5-10 minutes to change. So instead of going back and forth throughout the day, she could have moved forward with the requests. What ended up happening is that friend who was handling the emailing, decided to go into Speedi Pack to try and get this figured out. They found out that Kate (again so thankful) took initiative, went ahead, adjusted and printed them out. I really want to showcase Kate in this review as I said there wasn't just bad, there was good. She may have been the person who started on this task initially with just trying out the sample prints, but she saw that a service needed to be done and did it when others wouldn't. I hope this review shows how valuable an employee like Kate is. I know at the end of the day it just seems like a lot for just stickers, but it's not a good look for a business especially when doing a service for another business. Because at the end of the day all orders, big and small are what support small companies like Speedi Pack. I truly hope in the future, if I need another service from Speedi Pack, I don't have a to request a specific person to handle an order.

Need a last minute printing service...found speeds Pack & Ship right around the corner. They have…read moreit all, cards, banners, posters, vinal stickers (all shapes/sizes/fonts), to lamenating services. I thought for the quickness and great produce, it was a VERY reasonable price. Overall great service and store.