This place is the best ever! I came for fingerprinting and they were quick and efficient plus they…read moregave my kids toys to occupy themselves. So very kind and efficient. Highly recommend.

This is without a doubt the best pack & ship store I've ever worked with. Everyone is always…read moreprofessional, helpful, friendly & so efficient. Definitely recommend, this is the only pack & ship my family will use.

Always very polite and professional. They take all forms of packages and will package it for you…read more They deal with all carriers.

Needed assistance in shipping items to client; stopped by Shipmates off Collier Blvd and spoke…read morewith Jimmy. He was extremely knowledgeable and helpful. Was very pleased with the fact they can ship either Fed Ex OR UPS. Store was clean. Won't hesitate to use them in the future.

Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL

My wife and I came across this location while eating at a nearby restaurant, and couldn't have been…read morehappier with the warm and friendly service. Everyone was so nice and helpful, and they have a wide range of services in besides shipping (document shredding, mailboxes, notary and even fingerprinting). In addition to the great staff, we appreciate how that they accept UPSP, FedEx AND UPS. I have had several returns before were the company typically uses once shipped service, but for a particular items switched to another shipping company and I found myself at a location which didn't expect either FedEx or UPS. With his Rent-a Mailbox location you don't need to worry about it- they take all three. I trust they will take care of my shipping needs, and when I need any of the other services they offer will gladly support them.

Great service. Friendly and efficient. Small space but utilized well and in a great easy to…read moreaccess location.

Paul is absolutely amazing! I had to ship a lot of my belongings while moving across the country…read moreand he was so helpful with making sure my items were shipped and handled with care. My items arrived to my destination safely and they even made sure to put extra tape and precautions with my items. Highly recommend!

Paul is really helpful. Helped me with my return when other ups places were no help at all. Great…read morecustomer service!!!

I've now had multiple frustrating experiences with this location. Most recently, I sent my son with…read morea prepaid Apple trade-in package and QR code, only to have staff incorrectly tell him they couldn't process the shipment because he wasn't "on the account." This was simply a prepaid return label that only needed to be scanned and accepted. Unfortunately, this isn't the first time I've encountered misinformation and inconsistent service here. Customers should be able to rely on staff to understand basic shipping procedures. Very disappointing and a waste of time.

Extraordinary service - thoughtful, fast and thorough. And by the way, I would NEVER copy any…read moredocument over 20 pages on my personal printer - I just send an email to Katie at PaknShip and she has it ready for me almost immediately. Keeps my toner cartridges alive much longer. Hard to beat!

We purchased an office chair at the Coconut Point location and the young man that checked us out…read moresaid we don't have the chair in stock and there is no Military discounts on furniture. We ordered the chair. A few days later I called the Naples location and spoke with Augie. He said you should have received a discount and we have the chair in stock. Augie Ciresi and Jim Allday were extremely professional, corrected the discount, and provided exception customer service. Hats off to Augie and Jim, they made me a loyal customer .

Do not use this place. The instructions that are in front of the copy machines are incorrect. When…read moreyou're trying to figure it out, there are three associates just standing there talking to each other not even asking if they can help. When I asked the question to get clarification. They just looked at me and said print the word on the instructions says email. I'm so done with bad attitudes entitled people

Always Super fast and very convenient. It's an easy place to use for my shipping needs!read more

Wonderful experience. Friendly easy to work with. Kept me In the loop the whole time highly…read morerecommend