This is our go to place for shipping. They literally have everything or can help you figure out…read morewhat you need. Really appreciate their printing/copying services. Also helpful when shipping products. The staff are very knowledgeable and patient. They don't try to upcharge you for services and try to get the best shipping method/rate for what you are sending. Highly recommend!

Plenty of curbside parking for easy access, which is great for a UPS store! Large counters and…read morepleasant service made my Amazon return quick and easy. This store offers, packaging material, packaging support, and of course, shipping for all of your needs both domestic and international. Check out this UPS store.

I've been here a time or two just to drop something off for a return. Never had any issues before…read more There is a petite Indian (I believe?) young lady who works there that is just a sweetheart. My apologies if that's not her ethnicity, but I didn't catch her name the last time I dropped off a package. She's a doll though. However, today... i had a less than acceptable experience. There was one man in front of me when a chunky, red-headed Karen behind the counter snapped her fingers at me like I was a dog or a child or like I wasn't paying attention. Not a great way to treat customers, especially right off the bat. Who snaps their fingers at a customer?! I walked up to the counter with three packages and pulled my phone out so I could get all three QR codes ready for each corresponding package. I had BARELY pulled up one QR code and was reviewing it for a whopping two seconds when redheaded Karen pointed her scanner at it and scanned the QR code upside down before I even had a chance to turn my phone around!!! Whoa, what the hell?! WHO DOES THAT?! I explained to her that I wasn't ready to show her the QR code yet bc I was verifying that it was right code with the right package. Then she snapped at me for taking a whole two seconds to verify my returns and even argued with me about it! How very unprofessional and extremely rude. Then she gave me attitude about another package that wasn't in a box (which didn't require one). Karen was out of control, impatient, snarky and in dire need of an attitude adjustment. She looked like she was about 40 but she acted like a spoiled teenager who didn't get her way. Snapping her fingers at customers. Being combative and argumentative for no real reason other than just to be combative and argumentative. You don't treat customers like that. You don't treat ANYONE like that. Completely inexcusable. If you go to this location, avoid chunky redheaded Karen or go to another location where they don't treat you like this.

This place has gone downhill. Hard to understand the gentleman that works at counter. Employees…read morearen't very friendly don't greet customers. Parking can be crazy at times.

UPS is supposed to deliver to my door. I have stayed home to receive my medical shipments. I have…read morewaited all day for my shipments but yet there have been times that despite my being home and awaiting my package arrival, the package is delivered to the apt complex office. I am supposed to sign for these packages per Medicare rules. The driver needs to drop packages at my door. I am disabled. I have not been happy with this UPS service.

DO NOT SHIP HERE!!!! We had them pack a computer and insured it for over $1000. Pack arrived…read moreseverely damaged. This store did NOTHING to help us with the insurance claim. So much for a pack and ship guarantee. ZERO STARS!!!

I've only been here once so far, but I had zero issues. I needed to return something to the…read moreNetherlands and they were very helpful to do the paperwork for me. I was in and out in maybe a minute? The location was easy to find (next to Hyvee and the Red Cross) and the two guys were very nice to me. A+

I love this place. I never have to wait long. I've always gotten the same lady, I don't recall her…read morename but she is always friendly and willing to work with you. She's even given me free boxes. A+++

Apparently if you order Chocolate from Journey Chocolate you can pick it up here for a local pick…read moreup over the shipping option and save a few bucks. Super convenient and the individual working was very friendly. I will have to keep them in mind for future business needs.

This place was amazing when Scott and his wife owned it but it has gone downhill with each…read moresuccessive owner. Regularly I get other people's mail in my box, which makes me wonder how much of mine I never get because it went into someone else's box. I have had packages that they sat on for a month because they never put a notice in my box to alert me that I hadone behind the counter and have had packages that tracking shows they were delivered but owner could never find and all he would do is shrug his shoulders and say "I don't know." Never an apology or anything. Have always paid for 6 months at a time for box rental and suddenly this last time with no warning it was increased to a full year. Unlikely that I will renew when the time comes and I have been renting a box here for nearly 30 years.

I've been here many times for quick package drop offs, and always had a great experience…read more They're always people coming in the way here, but the line does not take long at all! The staff are very friendly, and quick with what they do.

I have had the pleasure of using this location about weekly for the past couple of months and it…read moreseems that no matter what time I came in, Krystal and Alex were working. I also noticed a trend that people seem to show up by the masses and then leave all at the same time. As I left, Alex wished me a nice day and began cleaning counters. As I sit in my car and write this review, Krystal is currently cleaning the windows, because no patrons are inside. There are certain character traits of employees that you cannot train. You cannot train someone to care as if they own the business. These two individuals exemplify that X Factor. There are so many unknowns when coming to a UPS store. You have no idea how much something is going to cost or how long it is going to take to get there. What you do know, is that you've already paid for an item with your hard earned money, and now you're adding to that cost to get it to where it needs to be. Having individuals review all the options with you patiently allows you to make a good decision and feel comfortable. Your item is in good hands and will arrive timely to the destination. I want to close with my appreciation for how speedily they do their job. You do not feel rushed with your decision making however, somehow they get through a line of people so quickly it's impressive. Thanks!

They didn't deliver my package instead brought it to a different location that was not my address…read more You need to deliver packages to the right address and fix ur mistakes.

Never deliver to door. Packages always left right off the driveway. Simply lazy service.read more