Always Super fast and very convenient. It's an easy place to use for my shipping needs!read more

Wonderful experience. Friendly easy to work with. Kept me In the loop the whole time highly…read morerecommend

I have been coming here for over 20 years. I always prefer to give my business to small business…read morethan the government. I went in there this week to mail a certified letter. The tall guy behind the counter looked miserable- was also rude and condescending had a bad attitude. From other reviews here on yelp apparently this is the way the guy is. I asked him for a small 5 inch piece of tape to put on the back of my envelope because I forgot to do it at home. He informed me it was going to be a dollar. A dollar for a piece of tape? I told him I've been coming there for over 20 years and his snarky comment was "we'll go talk to the owner She's outside". I told him I choose to bring my business there for 20 years because it's a small business and nobody else charges for a piece of tape. He threw my envelope down on the counter and said "then go somewhere else- here is your FREE piece of tape". I ended up just paying for the certified letter because I was in a rush, but the owner was walking in as I went out, and I stopped her and said the same things to her. I tried to School her on good customer service. She argued with me about how people come in and they lose a lot of money because of tape. I explained to her sometimes you got to just eat it as a business owner and if it cost you $50 a year in tape to be Customer service friendly then that's a very small price to pay in this environment. She looked at me and was dismissive. Guess the extra dollar she is making on maybe 10 people a year is gonna really put her over the top with revenue. There's another postal place on College Avenue which I'll be going to from here on out. What a fool.

Incredibly unfriendly, disinterested in business, hanging out on phone, should not be in the…read moreservice business.

We sent a package and told him we wanted it sent UPS and the cheapest way, aka ground…read more However, the kid decided to do it the cheapest way via metered mail.. which I'm reading is USPS. I didn't understand when he said it would take 2 to 5 days for it to get there. Because UPS in Florida is usually always delivered within a day(especially when only going across the state) even though it says it could take two days or so. I even said that is weird bc UPS is usually always only a day or two at most. He just stood there looking at us. I didn't realize he changed the delivery company on us that we requested (didn't even acknowledge that he changed it what we asked for either) until I went to track the package and see that 3 days later it's still not there. So now it makes sense that it's taking three days to go from Fort Myers to Miami, which is still a joke. Mail used to go across the country in three days. I had already been to the post office and sent the letter via certified mail. I went to the UPS store specifically to send it via UPS as a backup/second form of delivery. So now I have the exact package being delivered on the exact day via USPS and I just wasted money. Not happy!

I needed a renewal passport photo. My local UPS store could…read morenot accommodate. This store was the closest second option. By mocking my grumpiness, the friendly staff coaxed a reluctant smile for the photo. $15 later, mission accomplished.

Very nice woman at counter. Helpful and Patient, as someone…read morecalled while she was helping me, and she gracefully answered all their Back there today! Melissa is one of the most helpful People I have met in ft myers -- I recently moved here. She is kind and knowledgeable. Made me feel right at home and easily boxed up an annoyingly large sewing accessory to send to someone.. that I couldn't figure out how to do! Ty!!!

The worst ever. I was dropping off a FedExpackage. the girl was sitting on the counter doing…read more nothing. The label was a little faded. Didn't even get up and try to scan it said she would not take my package because it wasn't scannable. I told her that yes it is. she told me FedEx won't even take it.Honestly, this place should've been out of business a long time ago.

Very helpful, store was clean , only negative was the front area was not properly stocked. No air…read morebills. Card display was disorganized and needed filled. The staff was efficient and helped me process a ground order . They were having issues with their computer system and so things went slowly but the cashier was conversational and apologized for the delay. I would definitely recommend based on todays experience.

Tried to sell some headphones but after buying the label I realized it cost more than the…read moreheadphones the item weighed .75lbs and it cost $24.44 to ship and my buyer paid $18 now I'm out $6.44 plus selling fees

Gave them multiple chances to remedy the situation. Shipped a painting but broke the glass. Fixed…read moresent receipt no reply. Do not trust. I have had great success with other pack and sends but this is not a trust worthy store.

Arlene has always been friendly, responsive, and helpful when I've gone in! They've shipped a…read morecouple of very important items.. one heirloom and another very fragile item. I couldn't be happier with their efforts!

Dropping off an Amazon package today was easy and quick. Mom loves to buy things and then return…read morethem so this was part of the errands this afternoon. The parking was decent in this shopping center parking lot - bigger vehicles will have challenges. The store is tidy and organized so it was a piece of cake to pop in, wait to hand over the package, get a receipt and be back on my way. [Review 404 of 2025 - 2049 in Florida - 23966 overall]

They stole my package. We sent it Express and it never left the store and the manager was the…read morerudest person I've ever encountered. The manage offered no help other than staying it wasn't her problem... It is now

Paul is absolutely amazing! I had to ship a lot of my belongings while moving across the country…read moreand he was so helpful with making sure my items were shipped and handled with care. My items arrived to my destination safely and they even made sure to put extra tape and precautions with my items. Highly recommend!

Paul is really helpful. Helped me with my return when other ups places were no help at all. Great…read morecustomer service!!!